HTC One owner in the UK? No Android 'KitKat' update for you

Summary:The financially ailing phone maker said it suspended the Android software update on U.K. versions of its flagship HTC One due to "difficulties."

Image: CNET

HTC One owners in the U.K. will miss out on the latest Android "KitKat" update — at least for now — due to "difficulties" with the software.

The latest edition of the Android 4.4 software was due to hit HTC One devices last week, following a tweet sent out by HTC U.K. on February 24. 

But earlier this week, HTC issued a statement saying it was "aware that a limited number of HTC users are experiencing difficulties with the KitKat update," and as a result bailed on all over-the-air updates. 

HTC said it was "working hard to resolve the issue quickly." 

No details were offered on exactly what the issue was, or a timescale in which the problem will be resolved. 

It comes as the latest Android developer stats show that just 2.5 percent of all Android devices are running the latest KitKat 4.4 version, with 62 percent of all devices running the aging Jelly Bean 4.x software. 

Topics: Mobility, Smartphones


Zack Whittaker is a writer-editor for ZDNet, and sister sites CNET and CBS News. He is based in the New York newsroom. His PGP key is: EB6CEEA5.

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