Intuit said today that its online services - TurboTax Online, Quickbooks Online, Quicken and Quickbase - are back online following an outage that lasted at least 36 hours.
The company said the outage occurred during routine maintenance and that a power failure affected Intuit's primary and backup systems, causing the company's corporate sites and services to go offline. In a statement, company CIO Ginny Lee said:
We’re carefully monitoring the sites and the applications that support them to ensure we provide the services that customers expect. And they’re performing well at this time. We’re deeply sorry for the disruption to businesses and consumers and appreciate their patience as we worked to resolve this problem. With service restored, it’s our priority to work with those affected and resolve any issues caused by this outage.
The company said some customers may need to refresh their browsers to reconnect to the sites.