For this installment of the IT failures town hall discussion series, I spoke about failures during these challenging economic times with independent industry analyst Jonathan Yarmis.
As you can see from the slide presentation below, Jonathan and I covered a range of failure-related issues affected by the economy. Although our perspectives are different, which comes across as good-natured debate in the podcast, we agreed on several points:
- Economic tensions have exacerbated built-in conflicts and organizational agendas to the detriment of running successful IT projects.
- IT has an uphill battle fighting low cost, easy-to-deploy solutions brought in by end users. The IT / business divide remains a significant issue, but wise IT departments will make strong efforts to reach across the fence.
- While cloud computing solutions do not offer an IT failure panacea, reduced implementation scope combined with outsourced infrastructure can reduce some failure rates.
- Many organizations make expedient short-term decisions that will come back to cause problems later. Although it's hard to consider medium- or long-term consequences in today's tough environment, avoiding this critical issue will eventually make things worse.
- Fear militates against project success. We discussed this important issue toward the end of the conversation and it's mentioned as a concluding point on slide 13.
Click the slide presentation below to follow along as you listen to the recording:Paula Thornton maintained a running commentary on the town hall discussion. Click here to see it. If you didn't attend, we'll be holding the next IT failures town hall discussion in May. Watch this blog for more information.
[Thanks to Vanda Ladeira, Chief Strategist in the Office of the Chief Executive of the UK Parliament (Twitter: @redmamba), for emphasizing the crucial point of fearlessness, during recent conversations about IT strategy and project success.]