IT "neglects" the human side of change [SOA podcast]

Mike Kavis is chief enterprise architect at Catalina Marketing, a large data analysis company serving the retail industry. Mike is a prolific writer and speaker on topics related to implementing Service-Oriented Architecture (SOA).

Mike Kavis is chief enterprise architect at Catalina Marketing, a large data analysis company serving the retail industry. Mike is a prolific writer and speaker on topics related to implementing Service-Oriented Architecture (SOA).

Here's one of Mike's presentations, discussing how to sell SOA to the business side of an organization:

In this podcast, Mike described his large and successful SOA initiative at Catalina. He talks about how the team "stumbled" into SOA after a business process transformation project and discusses how IT tends neglect the human side of change, which he believes is the leading cause of failed SOA projects.

If you're interested in successful SOA, listen closely to the podcast.

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