Loose Ends - Gizmo, SightSpeed

Here are just a couple of comments and wrap-ups about previous topics.The Gizmo Project - I sent a report to Customer Support about the audio device selection problem.

Here are just a couple of comments and wrap-ups about previous topics.

The Gizmo Project - I sent a report to Customer Support about the audio device selection problem. I got a response less than 24 hours later, telling me that the problem was known, would be fixed in the next release, and was already fixed in the current Gizmo 4 (with video) release, if I would like to try that. This is what customer support is supposed to be like - prompt, and well informed. If you are still waiting FOUR DAYS for any kind of answer from technical support, you need to seriously consider changing to a real product. Otherwise, I have been using Gizmo rather extensively, and have been very pleased with the quality and reliability.

SightSpeed - I'm having more and more success in getting my contacts to convert from Skype to SightSpeed, and the comments I get after they change are always the same - "Wow, this is great!". I've talked with my brother a number of times, on his 128k connection, and it has been just fine. I've spoken with Grant several times, who has a faster connection, and it has been excellent.

I will be traveling for the next 10 days, so I'll be putting all of these to the test on the road.

jw 18/12/2007

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