Guest blogger Christopher Lochhead details customer service in "Click here to access our broken Web site, press one to be ignored."
Phil Wainwright: How does Twitter not make money?
Donna Bogatin: Click Fraud: Yahoo pledges quality, what about audits?
FBI chief blames computers for privacy flap.
Ed Bott: Why does Linux hate me?
Mitch Ratcliffe's Great Vista/Mac Showdown: Desktop convergence. Vista vs. Mac blog focus.
Computerworld: Sexy Machines -- Yeah Baby!
Microsoft trying to make Vista iPod friendly. Mary Jo Foley: Microsoft offers Wall Street more details on Vista sales. Adrian Kingsley-Hughes: 20 million Vista licenses equals a lot of unhappy customers. Microsoft releases handful of Vista bug fixes.
Sun relaunches Sparc chip business. Ian Murdock: Making Solaris more like Linux. Robin Harris: Sun storage: changing of the guard or clearing the decks?
Mary Jo Foley: Microsoft PowerShell to make it into Longhorn Server, after all.
Russell Shaw: BlackBerry adds APIs to support third-party apps. Larry Dignan: Windows Mobile may threaten RIM.
Gallery (right): Adobe Photoshop 3 comes alive. Jason O'Grady's live Adobe CS3 coverage. His gallery.
George Ou: Adobe ‘no64′ Photoshop CS3 launches.
Microsoft announces Xbox 360 Elite. Channel 10 video of Xbox 360 Elite. Mexico tries swapping Xboxs for guns in drug fight.
Ryan Stewart: Apollo is not a browser, stop the comparisons.
WSJ: Do viral Web video campaigns pay?
David Berlind: Road testing two Bluetooth-based speakerphones. Gallery (right).
Ed Burnette: Adobe Apollo is dead on arrival.
Symantec pumps up Windows Mobile protection.
Dan Farber: Cloud services adopting Microsoft’s multi-headed platform model.
eWeek: WPF/E to Star at Microsoft's Mix 07 Show.