PowerBook G4 display manufacturing defect coverup (updated)

Summary:Apple appears to be censoring discussion of a display manufacturing defect in the  PowerBook G4 17-inch and have not acknowledging that the defect even exists. Notebook computers, especially 17s, are an expensive investment to have just go belly-up shortly after they come out of warranty.

PowerBook G4 display manufacturing defect coverup
Apple appears to be censoring discussion of a display manufacturing defect in the  PowerBook G4 17-inch and have not acknowledging that the defect even exists. Notebook computers, especially 17s, are an expensive investment to have just go belly-up shortly after they come out of warranty. Some people have had their machines die right after the one-year warranty expires.

One factor that may be hampering Apple's ability to identify and track such manufacturing and/or production problems is that international AppleCare complaints aren't tracked on analyzed in a central database. Instead it's a patchwork of databases kept by individual countries that isn't shared amongst the group. This renders Apple unable to detect worldwide complaint patterns that would alert them to defects.

Read more about the complaints and censorship and decide for yourself.

Update: A Web site was posted yesterday with uncensored discussion of this problem and loaded with specific, up-to-date advice on what people can do if they have this defect.

Topics: Laptops, Apple, Hardware, Mobility

About

Jason D. O'Grady developed an affinity for Apple computers after using the original Lisa, and this affinity turned into a bona-fide obsession when he got the original 128 KB Macintosh in 1984. He started writing one of the first Web sites about Apple (O'Grady's PowerPage) in 1995 and is considered to be one of the fathers of blogging.... Full Bio

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