Doc's good buddies over at CompTIA, the Computing Technology Industry Association, recently published a study surveying 400 Managed Print Services providers and IT personnel in end-user companies. The purpose of the report, entitled Examining the Print and Document Management Market, was to further the understanding of print and document trends from the end-user perspective, as well as to profile Managed Print Services provider firms. The study identified Print Audit's remote device management service, Facilities Manager, as the leader in the North American market with a 40% share among Managed Print Services providers using a third-party (non OEM) solution.
Facilities Manager is used by dealers worldwide to remotely collect meter reads, automate supplies fulfillment and report service information for managing fleets of printers, copiers, fax machines and multi-function devices.
According to the study, the Managed Print Services industry will continue to grow because of its impact on reducing infrastructure costs associated with printing, improving productivity, and environmental sustainability. The study also found that most companies expect their print volumes to increase or remain the same and of the companies not currently using Managed Print Services, 35% are expected to adopt an MPS strategy over the next year.
For more information on the CompTIA study, please visit http://www.CompTIA.org.