Video: What the Samsung Galaxy S9 offers for professionals
Samsung Galaxy users now have an official repair option for broken or damaged phones.
By partnering with uBreakiFix, Samsung added 300 physical locations customers can visit for repair services. Instead of using third-party parts, tools, and guides, uBreakiFix will use Samsung parts, tools, and employees trained by Samsung to repair specific devices.
Here's the list of Samsung devices uBreakiFix will work on:
- Galaxy S9 and S9+
- Galaxy S8 and S8+
- Galaxy S7 and S7 edge
- Galaxy S6 and S6+
- Galaxy Note8 and Note5
Repairs include screen replacement, back glass replacement, battery replacement, port repair, and camera repair. The goal is to provide users with same-day service, often with a two-hour repair estimate.
Samsung currently has miniature stores within Best Buy retail stores that customers can visit for troubleshooting and repair.
One area Samsung has yet to find a way to compete with Apple is service. By adding 300 more locations, with plans to add 200 more uBreakiFix locations by 2019, Samsung is doing its best to fix that.
Users in need of a repair can visit this page to find a locally approved Samsung repair location.
Previous and related coverage
Is this a side effect of smartphone sales softening across the board, or is it an issue related specifically to Samsung?
The Samsung Galaxy S9 and Galaxy S9 Plus with Android 8 Oreo should arrive in the hands of customers next week. Existing Galaxy S8 and Note 8 customers still have Android 7 Nougat, but there is no reason to panic and buy a new device just to get the latest version of Android.