Skype apologises for broken, uninstallable update

Skype has had to issue its second apology in a week, this time for broken software that shipped with the Windows version of the Skype client.

Since 2006, the company has included software called Skype Extras with the client, offering extras such as games — in turn provided by a company called Easybits. On Saturday, Skype PR manager Jennifer Caukin wrote in a blog post that the latest update delivered to Skype Extras by Easybits "included elements of their desktop games organizer in error, but it neither installs nor un-installs correctly".

"This update has been disabled while we work with them to correct the problems and user experience," Caukin wrote. "Skype works closely with its partners to ensure that our users receive the best possible Skype experience and is working with EasyBits to ensure this issue does not happen again."

Earlier last week, Skype had to apologise for downtime and login problems that it fixed with new versions of its clients.