Business
Top outsourcing destinations: India, Philippines, Central America
Weissman Center for International Banking at Baruch College and The Paaras Group surveyed the outsourcing field among the North American and European companies in regards to their outsourcing destinations. Since many companies have multiple outsourcing locations, the results do not add up to 100%.
Weissman Center for International Banking at Baruch College and The Paaras Group surveyed the outsourcing field among the North American and European companies in regards to their outsourcing destinations. Since many companies have multiple outsourcing locations, the results do not add up to 100%.
| Where American and European companies outsource | |||
| Country | IT | Contact Center | BPO |
| India | 91% | 80% | 90% |
| Philippines | 17% | 20% | |
| Central/South America | 13% | 40% | 10% |
| China | 9% | 10% | |
| Singapore | 9% | ||
| Ireland | 5% | 5% | 25% |
| Spain | 4% | 20% | |
| Malaysia | 4% | 20% | 10% |
| Eastern Europe | 4% | ||
| Australia | 4% | 20% | |
| Source: Weissman Center for International Banking at Baruch College and The Paaras Group | |||