Travel.com.au: Technical Case

< Previous: Page 3 of 5 Next: Page 5 of 5 > Addressing the needs Lessons learned "Our whole office is based on Intel Architecture," says Dave Upton. "The equipment has been reliablewith a minimum of downtime.

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Addressing the needs

Lessons learned



"Our whole office is based on Intel Architecture," says Dave Upton. "The equipment has been reliable with a minimum of downtime."

Intel has powered Travel.com.au from the very beginning. Booking an airline seat involves using extremely complex databases. Travel.com.au needed this information to be accessible at the customer's fingertips, with a minimum of waiting time.

To provide a leading edge travel service online requires continuous upgrading of very complex databases. Gair says continuing to improve technology will make the experience much better for the customers - "and there's a lot of work that goes into that."

To stay in front, Upton believes you have to "click your Website over every six to eight months."

Over the last two years the company has built up an enormous bank of knowledge from their customers about online travel expectations.

To cater to those requirements, Travel.com.au

IT Summary
Hardware:
12 Pentium III Xeon processor-based servers
Software:
- Windows NT
- Unix databases
- Linux
is currently developing a rich media format on the site with the help of Intel technicians.

The expanded site will offer fast, cutting edge displays of videos and graphics, including 360 degree views of hotel rooms.

"People have been looking forward to that experience online, but before now it took too long to download," Gair acknowledges.


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Addressing the needs

Lessons learned

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