BigPond hit by email issues

BigPond hit by email issues

Summary: Email for some Telstra BigPond customers may not be reaching its final destination, with the company investigating a delivery issue that has been hitting the company since the weekend.

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in brief Email for some Telstra BigPond customers may not be reaching its final destination, with the company investigating a delivery issue that has been hitting the company since the weekend.

The issue is believed to be affecting at least several hundred users, who are currently not receiving email, while senders receive bounce back notices for emails sent to the BigPond addresses. Telstra told ZDNet Australia that the issue had started on the weekend and has been affecting a "small number of BigPond customers".

"The issue is under full investigation and we are checking the email addresses concerned. We apologise for any inconvenience and hope to have the cause identified quickly and full services restored for those affected customers," Telstra said.

BigPond.com has also suffered outages today, preventing access to its MyAccount Portal, Account Management and Sign-up pages.

Topics: Outage, Broadband, Telcos, Telstra

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Armed with a degree in Computer Science and a Masters in Journalism, Josh keeps a close eye on the telecommunications industry, the National Broadband Network, and all the goings on in government IT.

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  • Did not take long to resolve. Very happy
    Jim60-c017b