The Apple Core

Jason D. O'Grady & David Morgenstern

FaceTime calls are encrypted; and HIPAA compliant when using proper encryption

By | September 21, 2011, 3:00am PDT

Summary: Apple gear is HIPAA compliant when using WPA2 Enterprise security. It’s arguable that WPA and WPA/Personal connections are also compliant, but it’s debatable.

Back in July 2010 Apple responded to a rumor that FaceTime calls were unencrypted saying that the entire FaceTime conversation stream is encrypted.

This raised an interesting question from an IT professional in local County government who wondered about the type of encryption Apple uses in FaceTime calls.

The reader wanted to know if Apple gear like the iPad and iPhone were HIPPA compliant, and eligible for government funds.

Government grants in the healthcare industry require HIPAA compliance. The section on Access Control requires systems ensuring that only authorized users are granted access to Electronic Protected Health Information (EPHI). While somewhat vaguely worded, strong encryption is the only practical means of meeting the government “authorized users” requirement.

An Apple representative involved with the iPad emailed me this response:

iPad supports WPA2 Enterprise to provide authenticated access to your enterprise wireless network. WPA2 Enterprise uses 128-bit AES encryption, giving users the highest level of assurance that their data will remain protected when they send and receive communications over a Wi-Fi network connection. 

In addition to your existing infrastructure each FaceTime session is encrypted end to end with unique session keys. Apple creates a unique ID for each FaceTime user, ensuring FaceTime calls are routed and connected properly.

Simply put, Apple gear is HIPPA compliant — if your wireless connections use WPA2 Enterprise security. Some interpret the HHS requirement to include WPA and WPA2 Personal as compliant, but HIPAA is a big complex hairy monster and, well, it depends on several variables.

One thing’s for sure: WEP is out, and you should avoid mentioning that swiss cheese security protocol around your friends at the U.S. Department of Health and Human Services — if you want a check from the Feds, that is.

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Topics

Jason O'Grady is a journalist and author specializing in mobile technology. He has published six books on Apple and mobile gadgets and his PowerPage blog has been publishing for over 15 years.

Disclosure

Jason D. O'Grady

Jason D. O'Grady is the creator and editor of O'Grady's PowerPage, which has been publishing mobile technology news since 1995. He maintains an advertising relationship with the following legacy advertisers on the PowerPage:

  • Amazon Associates
  • Google Adsense
  • Tekserve
  • Advertising on the PowerPage is brokered by a third-party agency (BackBeat Media) and he recuses himself from these negotiations.

Biography

Jason D. O'Grady

Jason D. O'Grady developed an affinity for Apple computers after using the original Lisa, and this affinity turned into a bona-fide obsession when he got the original 128 KB Macintosh in 1984.

He started writing one of the first Web sites about Apple (O'Grady's PowerPage) in 1995 and is considered to be one of the fathers of blogging. He has been a frequent speaker at the Macworld Expo conference and a member of the conference faculty. He also co-founded the first dedicated PowerBook User Group (PPUG) in the United States.

After winning a major legal battle with Apple in 2006, he set the precedent that independent journalists are entitled to the same protections under the First Amendment as members of the mainstream media.

O'Grady is the author of The Nexus One Pocket Guide, The Droid Pocket Guide, The Google Phone Pocket Guide, and The Garmin nuvi Pocket Guide (Peachpit Press), the author of Corporations That Changed the World: Apple Inc. (Greenwood Press), and a contributor to The Mac Bible (Peachpit Press). In addition, he has contributed to numerous Mac publications over the years, including MacWEEK, Macworld, and MacPower (Japan).

When he's not writing about Apple for ZDNet at The Apple Core, he enjoys spending time with his family in New Jersey.

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Hmmm
ehask71@... 30th Mar
"Apple has stated that a best practice for any WiFi use is to ensure that WiFi encryption is being used with the access point (preferably WPA2) ??? accordingly, if enabled, then FaceTime is secured using this encryption.. If your WiFi uses a different type of security???namely the much maligned WEP??? or, as in the case with much of public WiFi, no security, your Facetime calls may be open to hacking or theft."

So really??

"Tech blog ZDNet also recently reported on a Health and Human Services update that requires all healthcare providers looking for government funds to be HIPAA compliant. In order to gain compliance, health care providers must update wifi security if they plan to use FaceTime. The HIPAA statute declares that, while WPA and WPA Personal may be acceptable depending on the circumstances, WEP security is not allowed."

Sounds to me like it really isnt the above are from 9/2011
HIPAA, not HIPPA. You've got the right link. Re-check it to confirm the acronym.
@snaab4
fixed. thanks!
- Jason
@Jason D. O'Grady
You still have a couple places where it is spelled wrong.
0 Votes
+ -
FaceTime is available on desktops as well. These could be hard-wired to the network so they aren't affected by wireless encryption. Calls are still encrypted end-to-end so all uses of FaceTime should be HIPAA compliant. This article did not address the basic encryption algorithms FaceTime uses and it would be beneficial if Jason could find out what approval this encryption received. It still is good news but how does FaceTime compare to Skype and other video chatting applications? Hopefully FaceTime is more secure than all of them.
The response from Apple doesn't make much sense, and the article reads too much into the answer.

To come to a conclusion about HIPAA, you need some information about the encryption strength provided by the FaceTime application for data passing across the internet (not just across your living room).

If Facetime's security depends on the WiFi encryption, then it's not adequately encrypted once the data is passing over the network beyond your access point. If FaceTime does not depend on the encryption of the WiFi network, then why bother including the WiFi information in the response -- tell us about the encryption strength provided by FaceTime itself.
Agreed. The author should press for more details.
0 Votes
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What about FaceTime on iPhone?
bretlowery 21st Sep
Is FaceTime on iPhone encrypted as well? The Apple rep specifically says iPad, with no mention of iPhone.
Lame, local network encryption has nothing to do with a FaceTime call over the Internet.

If you only use FaceTime internally I fail to see how HIPPA would even be involved.

I'm not a HIPPA expert but Apple has totally avoided the question. From the text of the response I suspect the call isn't encrypted to a level anyone other than Apple would find acceptable.
0 Votes
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WPA2 May Not Be Enough
ldo17 21st Sep
The difference between WPA and WPA2, as I understand it, is that WPA mandates TKIP encryption with AES as an option, whereas in WPA2 AES support is mandatory.

TKIP is also broken, so do not use it. But it's still available in WPA2, so it's not enough to specify WPA2, you must say WPA2 with AES encryption.

Also you should stick with AES-128. Some have been using AES-256, but weaknesses have been found with that.
It's rtp not srtp only the authentication is encrypted endpoint to endpoint. So it cannot be compliant unless the protocol itself is "totally" encrypted in the stream not just bits and pieces.. Once off the wi-fi just sniff the protocol with wireshark...
@bubbagump2012 This is inaccurate. The video stream is encrypted end-to-end with AES.
0 Votes
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RE: FaceTime calls are encrypted; and HIPPA compliant when using proper encryption
jackson1984-24316069205748857739440257893812 10th Oct
There's clearly by no means ever before a greater evaluate of what someone is than what nfl jerseys 2012 he does when he is unquestionably complimentary to decide on.
0 Votes
+ -
Hmmm
ehask71@... 30th Mar
"Apple has stated that a best practice for any WiFi use is to ensure that WiFi encryption is being used with the access point (preferably WPA2) ??? accordingly, if enabled, then FaceTime is secured using this encryption.. If your WiFi uses a different type of security???namely the much maligned WEP??? or, as in the case with much of public WiFi, no security, your Facetime calls may be open to hacking or theft."

So really??

"Tech blog ZDNet also recently reported on a Health and Human Services update that requires all healthcare providers looking for government funds to be HIPAA compliant. In order to gain compliance, health care providers must update wifi security if they plan to use FaceTime. The HIPAA statute declares that, while WPA and WPA Personal may be acceptable depending on the circumstances, WEP security is not allowed."

Sounds to me like it really isnt the above are from 9/2011

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