Fix uncovered for mass Zunecide

Fix uncovered for mass Zunecide

Summary: At 2am on 31 December 2008 30GB Zune's around the world committed mass suicide when the internal clock software that deals with leap year crapped the proverbial bed.Despite screams of panic heard from a small minority of worldwide music player owners due to the "Y2K9 bug," a solution has been found: Unplug your Zune, drain the battery, let the day of reckoning (12/31/08) pass, then plug in and charge your Zune again.

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zune2kAt 2am on 31 December 2008 30GB Zune's around the world committed mass suicide when the internal clock software that deals with leap year crapped the proverbial bed.

Despite screams of panic heard from a small minority of worldwide music player owners due to the "Y2K9 bug," a solution has been found: Unplug your Zune, drain the battery, let the day of reckoning (12/31/08) pass, then plug in and charge your Zune again.

There's a joke in there somewhere, feel free to post yours in the TalkBack.

(Photo: CrunchGear)

Topics: Mobility, Hardware, Microsoft

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46 comments
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  • Well done Microsoft!!

    I guess they removed the BSOD to when the clock erred out. Anyway it wasn't that bad as we have the typical Microsoft way to fix things, REBOOT.
    giannaccari
    • Out of curiosity

      I'm not defending this, this is the first I've read of it, and I own neither a Zune nor an iPod, just the headline interested me....

      But out of curiosity - if rebooting fixes the problem....why bother with other more complicated methods? A problem related to a specific internal calander date doesn't seem to be the type that will be rising again, now that the problematic date has passed. I'll concede your point if you can justify working harder instead of smarter.
      laura.b
  • MS needs a solution fast

    And I'm not talking about a technical solution. It's too late for that. They need a PR solution that will completely bowl Zune owners over. Because you can bet Apple is working on one to win them over, and their task won't be nearly as difficult.
    Michael Kelly
    • I cann see it now...

      I am Zune and I am an iPod,

      Ipod: Hey Zune what are you doing for New Years Eve ???

      Zune: (Nothing the Zune is hung in startup.)
      mrlinux
      • Damn you, Mr. Linux!

        You took the words right off my keyboard. I guess deviant minds think alike. ]:)
        MGP2
        • And that just demonstrates

          how easy Apple's job will be, and how hard MS's job will be. Seriously, if MS finds they cannot come up with a solution to this they should just cut their losses and pack it in.
          Michael Kelly
  • RE: Fix uncovered for mass Zunecide

    If I were a Zune, I'd kill myself as well. Even if for only one day.....
    infinitewilll
  • The real joke

    Is someone who purchased a 30 Gb Zune to begin with. If you're in love with the Zune, like me, why on earth would you willingly by the first generation when the more modern ones are available? (Get a glass screen, instead of cheap plastic, etc.).

    And why is this news on the "Apple Core"? Probably more of the Apple "smugness".
    FearTheDonut
    • It deflects the issues with the iPod over the last year

      As we all know the iPods has never had an issue

      http://www.apple.com/ca/ipod/settlement/

      http://www.consumeraffairs.com/news04/2008/04/apple_colors.html

      http://www.consumeraffairs.com/news04/2008/09/itunes_glitch.html

      And as old as this is, has Apple ever changed it's approach to anyone that dares complain?

      http://www.consumeraffairs.com/news03/apple.html
      GuidingLight
      • @GuidingLight

        The truth is no matter if it's Microsoft, Apple or whoever, it's humans that built these products and nobody is perfect so there are going to be bugs. I'm sure all big companies have been sued one time or another whether it's over a faulty product or something and if you think Microsoft hasn't then your sadly mistaken.

        I'm just wondering where NonZealot is defending all things MS.
        Axsimulate
        • I am in total agreement

          Which was the heart of the post.

          So quickly do the detractors forget their own problems when the competing product developes its own.

          It is almost as if having a problem is acceptable as long as some competing product has one that is just as bad or worse.

          One would be hard pressed to locate a company who has not had a design flaw in at least one of the products it produces.
          GuidingLight
        • Kind Of Like The 360?

          Some people are on their 5th and 6th XBox 360....you'd think by this time they would have the red ring issue solved?
          itanalyst2@...
          • As in the iPod and MacBooks?

            Some people are on their 5th and 6th ipods or Macbooks.

            You'd think by this time they would have the design issues solved?
            GuidingLight
          • @GuidingLight

            My Dell laptop (with an 8 bit LCD) resolution is 1280x768. Lets see now; 1280x768=983040 pixels, that means my Dell can only display 983040 colors at one time! (out of a possible 16.7 million with 8 bits) Thats over 16 millions colors less then what they claim 32 color can display. Time to sue Dell!

            The Mac laptop (with a 6 bit display) with a resolution of 1280x768 can display exactly the same 983040 colors (out of a possible 4.18 million with 6 bits) that the Dell can.

            Sounds to me, somebody found a loophole to make a quick buck. Kind of like when display makers were sued over the size of their monitors. ie 21" screen only had 19 to 19.5" viewable depending on how much of the outside plastic covered up the tube.
            Axsimulate
      • Umm, did you follow those links?

        The first link refers to people who bought iPods no later
        than 2004 and 2006, which, as near as I can tell, is not in
        'the last year.'

        The second has nothing to do with the iPod.

        The third is about a problem that [b]some[/b] people had;
        not every owner of a specific model of iPod.

        And the fourth is five years old.

        So basically you dredged up old garbage, threw it out and
        hoped it would stick. Strangely, though, none of that
        solves the Zune issue.

        Nice try.
        msalzberg
        • So that would indicate they never existed?

          And seeing that Apple has been producing MP3 players since 2001, and this Zune issue affects the first Gen 30 Gig Zune, a market relatively new to Microsoft, you point is?

          That the issues that affected the first Gen iPhones and iPods are excusable, as it is "First Generation" while the issue affecting the first Gen Zune are not as "first generation is no excuse"?

          And they do not do a class action lawsuit like those for just a "handfull" of people
          GuidingLight
          • Huh?

            While this particular issue affects 1st Gen Zunes, it isn't a
            1st Gen problem. It's a problem with [b]the most recent
            firmware update[/b] for that 1st Gen Zune. You do see the
            difference, don't you?

            Your attempt to distract from this rookie programming
            error is laughable, mostly because it was so obvious.

            You claimed that you were linking to issues "with the iPod
            over the last year," and yet your links were mostly about
            3,4 or 5 year-old-issues, or about products other that the
            iPod. Will you admit that?

            Yes, Apple's had problems, too. Does that make you feel
            better?
            msalzberg
          • It is a problem with the firmware, but...

            the problem came from freescale and there update, all devices with the same freescale chip were affected.
            logicearth@...
      • The big difference between the widespread problems

        All the iPod issues required much more invasive / expensive / time consuming fixes than the Zune issue which simply required waiting 24 hours.

        We also won't mention the fact that the Zune 80 replaced the Zune 30 more than a year ago meaning that this Zune problem does not affect any Zune built in the last year. It is more enjoyable to watch the Apple apologists cling to their double standards. :)
        NonZealot
        • RE: The big difference between the widespread problems

          Your right NonZealot, the Zune problem isn't that big of a deal. Let's just forget about it. OK? Rest assured all 10 of those Zunes are up and running now.
          Axsimulate