The Apple Core

Jason D. O'Grady & David Morgenstern

Nuance + Lala + MobileMe set stage for Apple cloud assault

By | May 10, 2011, 6:00am PDT

Summary: Apple’s rumored speech recognition, music streaming, subscription and locker services could allow it to dominate cloud-base media services. But it’s going to have to move quickly.

Google, schmoogle.

Yesterday I wrote about how speech recognition is the iOS achilles heel, but I was encourage by rumors that Apple’s been in talks to partner with (or hopefully purchase) Nuance Communications Inc. (NUAN).

Today comes word that Apple is already using Nuance technology in its massive new data center (a.k.a. iCloud) in Maiden, North Carolina — ahead of its official opening. All signs indicate that Nuance’s powerful speech recognition engine will be used extensively in iOS 5 which is expected to be demonstrated at WWDC 11 next month.

Apple’s acquisition of Lala.com in 2009 brought cloud-music expertise in-house, but it’s been two years without an announcement. Music subscriptions have also one of Apple’s most highly rumored R&D projects and would obviously need copious amounts of cloud storage too, especially in a “locker” configuration like Amazon Cloud Drive.

Add a refreshed MobileMe (think Dropbox killer) to the mix and Apple would have a potent cloud based offering to compete with the likes of Google and Amazon. But with Amazon’s music service is already up and running and Google’s expected to launch today, Apple doesn’t have the luxury of time. It needs to use its WWDC conference next month as a vehicle to launch iCloud or risk falling further behind the leaders of the pack.

Do you think that Apple will finally announce its new cloud-based services (speech, music, locker) at WWDC in June? Will it surpass the likes of Amazon and Google when it does?

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Topics

Jason O'Grady is a journalist and author specializing in mobile technology. He has published six books on Apple and mobile gadgets and his PowerPage blog has been publishing for over 15 years.

Disclosure

Jason D. O'Grady

Jason D. O'Grady is the creator and editor of O'Grady's PowerPage, which has been publishing mobile technology news since 1995. He maintains an advertising relationship with the following legacy advertisers on the PowerPage:

  • Amazon Associates
  • Google Adsense
  • Tekserve
  • Advertising on the PowerPage is brokered by a third-party agency (BackBeat Media) and he recuses himself from these negotiations.

Biography

Jason D. O'Grady

Jason D. O'Grady developed an affinity for Apple computers after using the original Lisa, and this affinity turned into a bona-fide obsession when he got the original 128 KB Macintosh in 1984.

He started writing one of the first Web sites about Apple (O'Grady's PowerPage) in 1995 and is considered to be one of the fathers of blogging. He has been a frequent speaker at the Macworld Expo conference and a member of the conference faculty. He also co-founded the first dedicated PowerBook User Group (PPUG) in the United States.

After winning a major legal battle with Apple in 2006, he set the precedent that independent journalists are entitled to the same protections under the First Amendment as members of the mainstream media.

O'Grady is the author of The Nexus One Pocket Guide, The Droid Pocket Guide, The Google Phone Pocket Guide, and The Garmin nuvi Pocket Guide (Peachpit Press), the author of Corporations That Changed the World: Apple Inc. (Greenwood Press), and a contributor to The Mac Bible (Peachpit Press). In addition, he has contributed to numerous Mac publications over the years, including MacWEEK, Macworld, and MacPower (Japan).

When he's not writing about Apple for ZDNet at The Apple Core, he enjoys spending time with his family in New Jersey.

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RE: Nuance Lala MobileMe set stage for Apple cloud assault
liezelee1109 14th Oct
How strong is Apple's claim about Rubin? It depends on what Apple really wants to accomplish, says patent attorney Brad Pedersen of Patterson Thuente IP. If Apple merely wants to keep him from testifying as an expert witness on behalf of HTC, it may have succeeded in reducing his credibility. - Guy Riordan
Music subscriptions are great; i've enjoyed it on my Zune for several years now.
@roteague You and who else?
@john@... bwa ha ha ha. Seriously though, what's a Zune?
@roteague Couldn't you afford an iPod?
Pandora on my iPhone makes music subscriptions obsolete. It introduces me to new music all for the cost of listening to occasional ads. When I want something, I buy it. Which, for me, costs less than a subscription. Pandora is the most entertaining app on my phone.
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You beat me to it
use_what_works_4_U 11th May 2011
@PFFXV
I absolutely love my Pandora account. So much so, in fact that I am considering subscribing to the paid version just to open up more streaming time.

I am a long time (26+/- years) Mac user. I got my first iPod about 6 months after they came on the market. I was working for Apple when the iPhone came out and I loved it but finally went with Sprint for a *much* better data plan. Now I listen to Pandora on my Android phone, and when I hear something I want to buy I do that through Amazon, which then auto-loads the content into my Cloud Drive. DropBox gives me my files everywhere and gmail has 95% displaced my mobileme email, again because it is so ubiquitous. If Apple's cloud services don't become much better *and* much cheaper, I am done at the end of this subscription period. It is no longer worth $8.25/month for an email address that collects spam and web space that I don't use.
This is classic Apple. Rather than simply doing a music subscription service, or a cloud locker, or voice recognition, Apple is looking to the larger problem - a user experience problem. And perhaps event the "Genius" feature thrown into this mix gives Apple the ability to outdo Pandora as well, by giving you the option to mix in "related" music with your existing content. Play it locally if you have it, stream from the cloud if you own it, and recommend tracks based on what you own, what you like, and who you follow (Ping?) for discovery.

For the voice recognition, my guess is that they release a developer framework, call it something like "Core Voice" that is built using Nuance technologies. I don't think they need to purchase Nuance to do this.
voice input is needed, but don't forget that Nuance also owns Shapewriter, which is a better keyboard experience on the iPad
Unless they re-do the current MobileMe offerings as a free service, I'm just moving everything to Google. MobileMe is over-priced, esp. considering all the syncing issues :/

But fix the syncing problems and compete with Google, and maybe I'll stay & Apple will have the opportunity to upsell me some sort of paid subscription service (e.g. music)
@dphuff What synching issues? I have 4 Macs, 3 iPhones & 1 iPod Touch, all synched back to the same service, & everything synchs perfectly. I'd suggest you got a setup issue - which I had with my Google account until recently.
@dphuff There's no problem with me if Apple would grant your free service of MobileMe of course anyone likes for free services. Though, when you say that MobileMe is over-priced well I think it's not because the services they offered and the features of their products truly worth paying for. GAR Labs
Apple's key will always be the tight integration of the hardware with the software ... or the iCloud, in this case.

Obviously, coming late to the party won't necessarily help, but the millions upon millions of iOS device users do make for a pretty decent starter market.

But I agree that it has to be priced right. Apple has a bad habit of charging a lot for its online services -- Mac.com and MobileMe are both great examples of good services that never really lived up to their promise because they were simply too expensive ... especially when there are acceptable free alternatives.

I'd bet Apple could cover the cost of the service by putting a few tasteful ads or sponsorships on the service instead of charging (or charging so much) for the right to make use of the iCloud. Think of the bands, movies, TV shows, and software that could all be advertised with nice, convenient links to their ITMS or App Store pages.

What could possibly be better?
@jscott69 You're correct. I bet Apple have this thing worked out so well that it will be what everyone is talking about. They were not the first music player, nor the first phone, nor tablet, but made massive inroads. Watch this space.
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I think Google creates much powerful speech recognition engine than Apple...but it's only private opinion probably based on some dislikes of Apple gadgets happy
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Misek cannot trace the owner of these others back to Apple, but believes the specs to be similar. He can envision Apple creating the service first in the United States and then rolling it out internationally.- Any Lab Test Now Franchise
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RE: Nuance Lala MobileMe set stage for Apple cloud assault
jackson1984-24316069205748857739440257893812 10th Oct
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How strong is Apple's claim about Rubin? It depends on what Apple really wants to accomplish, says patent attorney Brad Pedersen of Patterson Thuente IP. If Apple merely wants to keep him from testifying as an expert witness on behalf of HTC, it may have succeeded in reducing his credibility. - Guy Riordan

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