Survey on iPad in enterprise: Thumbs up!

Summary: An informal survey of more than 5,000 Citrix customers point to the popularity of the iPad among businesses and the enterprise, and to the still spotty response by IT management for access to company resources.

An informal survey of more than 5,000 Citrix customers point to the popularity of the iPad among businesses and the enterprise, and to the still spotty response by IT management for access to company resources.

Support within organizations appears strong: some 72 percent of respondents said they currently have access to corporate resources.

More than 60 percent of respondents said they were prepared to purchase an iPad for work. Company purchases of iPads came to 43 percent.

The number of people depending on the iPad and using it daily (46 percent)  is remarkable given it's only been on the market for 7 months. In fact 13 percent say the iPad is mission critical for their job. If a business can increase employee productivity and respond faster to customers, the payback can be significant.

The look on the upside is revealing: 88 percent said the iPad increases the means to work remotely, whether at home or "anywhere." A close second place was the iPad's help in increasing productivity and computing satisfaction. And more than half of respondents (59.3 percent) said that it allowed access to business applications and documents while keeping data secure. Perhaps this last item is all about the remote wipe capability of the iPad.

Some respondents (32 percent) appear to believe they can do without some other computing devices (likely notebooks). A similar number believe that the friendly iPad needs less tech support than PCs.

Of the respondents whose company IT organizations aren't supporting iPad access to corporate servers, the Top 5 reasons were the following: 1. Security lead the way with 63.4 percent. 2. Company policies say no to company data stored on any hardware other than a company PC (37.3 percent). 3. The iPad is a "non-standard device (36.6 percent). 4. The iPad doesn't support corporate applications (24.1 percent). 5. Lack of resources or skill to support it (23.9).

Other reasons included problems meeting compliance requirements, the view that the iPad is an entertainment device, BlackBerry-only shops, belief that you can't run Windows applications on an iPad, and lack of technology to support the iPad.

The vast majority of those currently out of luck on the access front (77 percent) want their organizations to permit access for their personal iPads.

The story on corporate purchases (as opposed to employees buying their own) was a bit mixed with a 56.9 percent response.

Topics: iPad, Mobility

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  • One small thing.......

    ...An informal survey of more than 5,000 Citrix customers....

    Should read:
    ..of more than 5,000 iPad at Work movement members.....

    Small change but closer to the truth.

    You're welcome.

    Joe
    seosamh_z
    • RE: Survey on iPad in enterprise: Thumbs up!

      Exactly.<br>Another iPad non-story for getting some traffic in.
      nicholas22
    • One more thing:

      @seosamh_z <br><br><i>Of the respondents whose company IT organizations arent supporting iPad access to corporate servers, the Top 5 reasons were the following ...</i><br><br>Should be:<br>Of the respondents whose inept, lazy, incompetent, lying company IT organizations arent supporting iPad access to corporate servers, the Top 5 fake reasons were the following:<br><br>1. Nobody understands security, so we can just say "security" and scare the crap out of anyone who asks for an iPad.<br>2. Company IT policies can be amended to include storing data on a company iPad. Even though IT creates the policies, we can just hope everyone forgets that part and say that it's against policy.<br>3. IT sets the hardware standards for the company. We can make iPad a standard and support it as a standard if we wanted to. Again, let's hope everyone forgets that part, too.<br>4. We haven't moved most corporate applications to the browser because that's not in IT's best interest. Those that are browser-based, like the corporate intranet, use ActiveX controls from 10 years ago. We support Internet Explorer 6 on the desktop as a legacy application. We like to point to one arcane accounting software package as proof that our corporate apps can't be moved to the browser. If anyone gives us any lip, we just whip out "security" again and call it a day.<br>5. We lack resources with skills to support iPad because our entire staff got MCSEs in Windows NT 4.0 in the late nineties and haven't learned a thing since. The only exception is our Linux guy who sits in his office all day with the lights out and doesn't like to talk to people. We just say that it would be too expensive to bring on people with the correct skill set, even though anyone with any intelligence and IT experience could learn everything they need to know about how to support iPad in the enterprise in about 4 hours.
      RationalGuy
      • RE: Survey on iPad in enterprise: Thumbs up!

        @RationalGuy,

        Well said! And for those here that don't understand that an iPad can out-business a Blackberry device, please do some research. There are already at least three Citrix apps for the iPad - and they work wonderfully.
        There are two companies that make products to manage - and really manage in an enterprise fashion - iOS devices. Casper Suite from JAMF, and Boxtone.
        You Apple-shunning old school MCSE's need to wake up and move with the times. Isn't that WHY you got into IT in the first place - to enjoy the constant changes? I know I did.
        slb14
      • RE: Survey on iPad in enterprise: Thumbs up!

        @RationalGuy

        You're probably one of those guys who would copy a file to your ipad from your office's secure network that requires clearance to access. Then go to an internet cafe and check out a cool link your friend sent you. while that happens, someone grabs the file off your ipad. End result an embarrassing situation for your employer. But to save your own hide you'll say "its IT's fault because they didn't prevent me from doing something I shouldn't be doing"
        rengek
      • Not quite.

        @rengek

        I'm one of the rare IT people who know that my value lies not in what my solutions prevent but in what they enable.

        I'm also not afraid to implement policy because of hypothetical responses that people might have. I'm not afraid when someone wrongly blames IT to tell them, "No, it's your fault. Here is the page and paragraph of the security policy that you violated." I'm not afraid to tell a c-suite executive essentially, "If you let your kid use your laptop again, and it gets another virus, I'll fix it but you're not getting it back."

        And NO, they don't fire you for things like that. And you do probably have to give the laptop back, but at least they have some respect for you and what you have to say.
        RationalGuy
      • RE: Survey on iPad in enterprise: Thumbs up!

        @RationalGuy Truth! Just had that reaction this week from an IT department that hates to try anything new, or acknowledge that they were wrong about Apple all these years.
        ewelch
      • RE: Survey on iPad in enterprise: Thumbs up!

        @RationalGuy Perfect! From some 20+ years of dealing with IT you've nailed my experience exactly. I even had a Linux guy like that.
        Carrie Johnson
      • Thumbs up!!

        NT
        cosuna
      • RE: Survey on iPad in enterprise: Thumbs up!

        @RationalGuy

        So that comes down to:

        Whine, whine, whine. They won't let me use my toy in the real world.

        I've got this clay tablet and stick ;-)
        tonymcs@...
      • You're delusional.

        @tonymcs@...

        If you work in IT, and you've spent any length of time using the iPad and your big takeaway is that it's just a toy, then you're horribly underprepared for what being employed in IT is going to mean in the coming years. The future is going to look a lot more like an iPad than an old school PC.
        RationalGuy
    • RE: Survey on iPad in enterprise: Thumbs up!

      @seosamh_z,
      No, I'd say 5000 IT pros that are not brainwashed by Lauren and her cheap laptop, cloud users in the airport, and the six people trying to still hold a Zune social at Starbucks.
      You guys just make yourselves look more ridiculous with each passing revolution in IT that you MISS because you're stuck in 2000. Move on, and see your career expand. I know I make more with this mentality than any of the MS-certified guys like you I share office space with...
      slb14
    • Could be

      [i]Should read:
      ..of more than 5,000 iPad at Work movement members.....

      Small change but closer to the truth.[/i]

      But nobody can deny it's a hit. Not even the stocking stuffers from Redmond.

      :)
      ahh so
    • RE: Survey on iPad in enterprise: Thumbs up!

      @seosamh_z

      So you surveyed 5000 people hooked by the thin client scam and asked them if they thought an even more limited thin client was useful.

      Hmmm.
      tonymcs@...
  • Wow, some people can't stand change...

    ...even when it stares them in the face. Sorry flatearther, I mean Joe, iPad is the future, and people much smarter and more visionary than you realize it, and embrace it. I bet you said the same about the iPod and the iPhone. I hope no one in your family comes to you asking about stock picks!
    ShazAmerica
    • RE: Survey on iPad in enterprise: Thumbs up!

      And it is *teh futur3* because Shaz said so.
      nicholas22
      • No ...

        @nicholas22
        It's the future (if indeed, it is) because it is a successful.

        The impression that the iPad is a content consumption device only is out and out wrong, too. My boss (Who is a die-hard Windows/Blackberry supporter) uses his iPad for communication, document creation, spreadsheet editing, etc... I believe his Office suite compatible app is Quick Office and he stores the documents in the cloud. There is no doubt in his mind that the iPad has improved his productivity if only because it is much more portable than his laptop, faster than his netbook, and much greater battery life than either. All this from a guy who hired me because he needed a Mac expert for a contract, and then spent the next year trying to convert me into a Windows fanboy. When the iPad was announced he called me a "sucker" because I told him I would be buying on "someday". Now I still haven't bought, but you would need to pull his from his cold, dead hands to get him to stop using it.

        I have no plans to use the iPad for work. My Asus and my Macbook are fine. Having said that, what I see in the reactions of a Microsoft evangelist (my boss) who absolutely didn't believe in the product until he <i>actually tried it</i> makes me think that the "future" is not as predictable as we like to think.
        use_what_works_4_U
      • A better indicator

        @nicholas22

        is all of the other PC centric companies clamouring to produce their own ipad knock offs.
        Tigertank
    • Thats so true Shazzy!

      I bet your a gazillionaire because of your smart stock picks!! I can sense the wealth in your bloggs which is why you are here because you have all this time on your hands because you dont have to work and this is where all the rich people come to gloat over those idiots that wasted all there money on M$ products!!
      Ron Bergundy
  • Thats like asking

    Thats like asking someone if they like their new car. Of course they will say yes, even if its a lemon.
    NoAxToGrind