Apple up to its old tricks, pushing unwanted software onto PCs

By Ed Bott | September 27, 2009, 11:52am PDT

Summary

Apple has a long and checkered history of using its Apple Software Update program to push unrelated programs to Windows users. But I was floored today when I was offered an iPhone configuration utility as an important “update” on a system that has never had iPhone or even an iPod plugged into it.

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Ed Bott

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Ed Bott

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

[Update 28-Sep 1:20PM PDT: The iPhone configuration utility has apparently been removed from the Updates list. The contents of the New Software section are unchanged however, with QuickTime and iTunes both being selected by default when using the Apple Software Update utility. Thanks to Gregg Keizer of Computerworld for the tip. ]

I don’t own a lot of Apple products. My wife has an iPhone (she loves it), but I don’t. I have an iPod Nano that I keep around for compatibility testing, but I haven’t plugged it into a PC in this office in more than a year. On the Mac Mini that I’m currently using half-time, I’ve installed Boot Camp so I can switch between OS X Snow Leopard and Windows 7 Home Premium. The Windows installation is a bare-bones clean install with a minimum of software.

So imagine my surprise when I started Windows 7 (via Boot Camp) on my Mac this morning and was greeted with this surprising dialog box:

Under the Updates heading, Apple says I need the iPhone Configuration Utility. Oh really? Why, for heaven’s sake? I’ve never plugged an iPhone (or an iPod or any other Apple-branded hardware) into this computer. I have absolutely no need for this program. It will do nothing except take up disk space and memory and potentially represent a vector for security issues.

And yet Apple is telling me, for some reason, that I need to install this “update.”

They’ve also conveniently selected some additional software for me in the form of QuickTime and iTunes, which is 137.5 MB of compressed installers that expands to well over 200MB of disk space when installed. If I click the Install button, all of a sudden I have a pile of software I don’t want or need, including the Bonjour network service.

Update: It’s even worse than it appears. According to Simon Bisson, this update is actually “an enterprise tool for building device profiles. It’s not for consumers [and] it adds an Apache install to your machine.”  So if I install this update I suddenly have a web server running on my PC? Yikes. Simon points to this article from November 2008 for more details

I just checked on my wife’s computer and found that this utility was installed on September 12, as part of an Apple Software Update operation. After looking at the utility in action, I can confirm that it does not provide any function that an ordinary home or small business user would need or want. Here’s a screen shot:

So why do I have Apple Software Update running in the first place? Because, when I installed Boot Camp, Apple recommended it to me. Indeed, if there’s an important update to the Apple-provided software I actually chose to install - the Boot Camp services and assorted drivers for Apple’s hardware - I would like to know about it. But there is no scenario under which any of these programs could be considered updates to software I installed, and Apple never asked my permission to offer additional software to me.

Apple has been pulling sneaky stunts like this for a long time. As I wrote last year, “Once again, Apple is using its automatic update process to deliver massive amounts of new software to users… And it’s delivering this massive payload without even a pretense of proper disclosure and without asking consent from its users.”

As I’ve noted before, Apple is completely out of step with generally accepted norms for delivering updates and new software to users with proper consent (see What Microsoft can teach Apple about software updates, from March 2008). In the past 18 months, the only evidence Apple has shown that it is capable of learning from its mistakes is that it decided to stop installing Safari along with iTunes upgrades on Windows systems.

A program called Apple Software Update should do what it says and update Apple software. It shouldn’t push new programs on users. Not without getting their consent first.

Meanwhile, did you notice that iTunes 9 has now crossed the 100MB threshold? That’s a 25% increase in only one year. At the request of many correspondents, I’ve updated my popular post, Slimming down the bloated iTunes installer, to include the new stuff in iTunes 9.

Update: In response to a question in the Talkback section from my colleqgue Adrian Kingsley-Hughes, I ran a test in a clean virtual machine running Windows 7 Enterprise Edition. This is on a Dell XPS 420, not a system using Boot Camp;. I used the slimmed-down technique described in this post to install only iTunes 9, without Bonjour, Mobile Me, or Apple Mobile Device Support. This virtual machine has never seen any external hardware, certainly not an iPhone or an iPod Touch. Yet when I ran Apple Software Update, I was offered the iPhone Configuration Utility, under the Updates heading, exactly as shown here.

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books are currently distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMWare. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

Talkback Most Recent of 403 Talkback(s)

  • ZDNet Blogger

    Hmmm ...
    Hmmm, I've had several APPL updates come in on several systems, and I've not seen that ... odd. Tried replicating on another system?
    ZDNet Gravatar
    Adrian Kingsley-Hughes
    09/27/2009 12:25 PM
  • ZDNet Blogger

    I've even checked for ...
    ... ignored updates too ... nothing ... odd
    ZDNet Gravatar
    Adrian Kingsley-Hughes
    09/27/2009 12:30 PM
  • I think these get rolled out over weeks
    Had several mails from collegues at work about this 80 meg iPhone configurator. We're getting prompted for it on all machines with iTunes, even they have never started iTunes (they might have installed it just to get QuickTime)
    ZDNet Gravatar
    fredericr
    09/28/2009 07:00 AM
  • Another reason to never install anything from Apple! grin
    I gave up on Apple a long time ago. That's why I never install iTunes or Quicktime or anything else from them anymore. If they get one thing on your system, you'll suddenly find junk, including their Spyware process still running. It isn't very easy to uninstall either, since they don't take it with them when their programs are uninstalled.

    Tried their Safarri Browser and I'm not sure about that PoS. It may be fast, but not fast enough to keep up w/ it's endless crashes and instability on Windows. Even IE8 and Google's Chrome are better w/o crashing the whole browser every few minutes. No doubt that for stability, Linux Browsers on that system can't be beat. Because when it comes to stability and problem free operation, Linux is King and that's quite simply the indisputable truth.

    For music players Songbird replaces iTunes nicely (Amarok on KDE for Windows is awesome too). Even WMP and Winamp are better than iTunes. Just install Mega Codec Pack and play anything you want.

    I use Cloud online storage for music with an embeddable music player w/ play lists. That way I have my music available on any system on the Web. I never buy music from iTunes and tell musicians that if they only sell their music there, they're losing me. Buy all my music from places like Amazon, Walmart, 7digital, etc, that may install a downloader, but leave the music for you to decide on what n where you want to play it!

    Apple SUCKS and with so many other phones coming on the market, why would you ever allow yourself to get tied n slowed down on AT&T's snail service? wink
    ZDNet Gravatar
    i2fun@...
    09/29/2009 10:47 AM
  • it was there on my update
    like I want Safari on Windows.
    I only have iTunes because of my wife's iPhone nice toy but At&T in the Bay Area is worthless.
    ZDNet Gravatar
    tech_walker
    09/29/2009 09:48 AM
  • ZDNet Blogger

    Only have one Mac here w/ Boot Camp
    So not sure how I'm supposed to replicate.

    Anyway, this example is enough for me, given Apple's track record.
    ZDNet Gravatar
    Ed Bott
    09/27/2009 12:35 PM
  • ZDNet Blogger

    Wonder if Boot Camp is the factor ...
    ... odd if it is. Also odd is the fact that this update was pushed to a Win 7 system when the sys reqs only mention XP SP3 and Vista SP1.

    http://support.apple.com/kb/DL926
    ZDNet Gravatar
    Adrian Kingsley-Hughes
    09/27/2009 12:40 PM
  • Is the iTunes User Account Associated With an Apple Development Program?
    Did you sign up for the iPhone SDK or anything? I wonder if that has
    something to do with it.
    ZDNet Gravatar
    Boulder_Bum
    09/28/2009 08:44 AM
  • Too funny
    First, RTF, that is, Read The Form.

    The splash screen from Apple very clearly states: New software
    is available...Select the items you want, then click Install."

    Hilariously, Mr. Bott interprets that as "automatically" installing
    something he doesn't want. Gee, Ed, if you select nothing and
    don't click (two required positive actions on YOUR part) then
    nothing is installed. How challenging is that, if you actually
    read the very large font headline on the screen?

    Actually, since your ZD task is to generate hits/responses, you
    have done well, even sucking me in to this exercise in futility.
    ZDNet Gravatar
    frabjous
    09/28/2009 10:53 AM
  • not so much but you're rather funny
    What's really funny is that mac software repeatedly falls to social engineering attacks, all of which require positive user interactions. This requires positive user interaction to install a web server which opens the doors to all sorts of little fun attacks and exploits and does absolutely nothing for the average user.

    So what exactly is an 'update' about this? Splash screens don't change what the software's general purpose is; to update and maintain already installed software. Not once using any other brand of software's updater have I ever been asked to install an unrelated piece of software. Sure, if I signed up to an email list, I get 'exciting new products' information, and sometimes during registration of a new software I'll get new offers that correspond to it. Since when has it ever been an 'updater's' job to push new unrelated products? Apologize all you like, apple is wrong, has been wrong every time they have done this and will be every time they do it in the future.
    ZDNet Gravatar
    ariesghost
    09/28/2009 11:51 AM
  • RE: Not once
    Not once using any other brand of software's updater have I ever been
    asked to install an unrelated piece of software.


    Never updated XP around the time Windows Genuine Advantage was
    distributed in exactly this same manner?

    Apple is wrong everything they do something similar to this, just as
    Microsoft is wrong every time they do it and Adobe is wrong every time
    they do it. It's a crappy practice, but it's not limited to Apple.
    ZDNet Gravatar
    JakAttak
    09/28/2009 02:32 PM
  • nice straw man
    WGA is a verification tool to sort out legal and illegal copies of the OS, not the same thing at all. Though nice thought it just doesn't hold up, WGA isn't anything like the pushing of an unnecessary developers software.

    WGA verifies you are indeed using a legal OS, before that the OS was the most heavily pirated piece of software in the world. I see it as protecting their investment, so how does an advanced developers software that opens a web server on the machine have any beneficial impact to legitimate OSes?
    ZDNet Gravatar
    ariesghost
    09/28/2009 07:41 PM
  • That is true...
    but they do all still have shady software push practices. Seems to be an across the board problem, and not just one.

    Some are just more pushy then others (Adobe, Apple and many others).
    ZDNet Gravatar
    ShadowGIATL
    09/28/2009 09:10 PM
  • You do realize
    all one has to do is UNCHECK the button and the software will not install. Wow. But Apple is wrong for including it in their installer. Whatever dude, here's your "I hate Apple" sign, go stand next to the trolls.
    ZDNet Gravatar
    athynz
    09/28/2009 04:10 PM
  • more apologist crap
    Apple is wrong to do it because its a 'software updater' not a normal installer. The normal user *shouldn't* have to tell someone they don't want *unsolicited & unnecessary* software.

    Just like they shouldn't have to tell a telemarketer to not call. Period. Nothing to do with hating apple, its common sense.

    OEMs are notorious for this, all kinds of pre-installed crap, though the trend is towards less and less due to the backlash they've received, but Apple just *isn't* learning from anything these days.
    ZDNet Gravatar
    ariesghost
    09/28/2009 07:36 PM

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