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Can a Windows Home Server user find happiness with a Drobo?

By | May 17, 2011, 3:35pm PDT

Summary: When Microsoft killed its Drive Extender terchnology in Windows Home Server, loyal users howled. But one company saw the move as an opportunity. I’ve been testing a pair of sleek black Drobo boxes for several months now to see how they measure up. Here’s my report.

When Microsoft unexpectedly announced that it was dropping support for its Drive Extender technology in Windows Home Server 2011, it inspired a collective scream from enthusiasts who had stuck with the platform for more than three years, through some decidedly bumpy times.

But at least one company saw Microsoft’s misstep as an opportunity. Data Robotics, Inc. marked the occasion by introducing its Drobo product line to  the Windows Home Server community, complete with a special discount aimed directly at them.

It was a smart move. Drobo CEO Tom Buiocchi describes the company’s mission as “trying to bring elegant ease of use to people who never dreamed they would have terabytes of storage.” That’s very close to the original vision for Windows Home Server.

So, can a Drobo really earn a place in a small office? That’s what I set out to learn for myself with some hands-on testing over the past few months. Here’s my report.

Drobo’s sleek black boxes are specifically designed to do everything that Drive Extender did. You can mix and match hard drives of varying sizes, old and new, to turn four or five drives into a single pool of storage. Data on that virtual volume is protected by a technology called BeyondRAID, whose fundamental premise is that hard drives will fail.

When (not if) that drive failure happens, the pool of storage rebuilds itself on the fly. To increase the amount of available storage, all you have to do is add a new drive or replace an existing one, without having to shut down the entire unit.

I tried one of the first-generation Drobo units four years ago, when they were brand new. That hardware showed tremendous promise in fulfilling the company’s vision, but its performance was marred by painfully high noise levels that made the device unusable in an ordinary office environment. (I wasn’t the only one who thought so, either.)

A lot has changed in the past four years, and when I heard the news about Drive Extender I decided to take a fresh look at Drobo’s offerings. Can Drobo’s technology replace Windows Home Server completely? Or is there room in the home (and home office) for both products?

The folks at Drobo were kind enough to send me one of their current Drobo FS units for review, and I purchased a Drobo S using my own funds. The two products look nearly identical, except for the connectors on the back (more about that in a bit). The elegant design is the same as I remember, as is the jet black finish.

Neither unit was whisper-quiet, but they’re nearly so. The noise level on each of the two units was well within acceptable limits, even when I stuffed each one with five drives of varying sizes and put them to work.

The Drobo FS ($699) is one of four products in the current Drobo Storage for Professionals product lineup. Connect it to a wired network using the Gigabit Ethernet on the back, and then subdivide its pooled storage into shares, with access rights for each share assigned to user accounts on the device. As a server, it can also host apps that handle some of the tasks that people use a Windows Home Server for.

The Drobo S, which costs $100 more, shares a similar chassis but is designed to connect to a PC using USB 3.0, FireWire 800, or eSATA connections. It doesn’t allow you to run any external apps.

Up next, a closer look at how Drobo works.

Page 2: Drobo in action –>

Topics

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books written prior to fall 2011 have been distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press. As of November 2011, Ed is a partner in the independent publishing company Fair Trade Digital Exchange, which exclusively publishes his books.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMware. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

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RE: Can a Windows Home Server user find happiness with a Drobo?
myangeldust Updated - 11th Dec
My WHSv1 went haywire. When I used the included HP recovery software it reformatted the drives and deleted my data. All of my data. I could not recover anything. That's my biggest fear. Can I bypass recovery apps and move drives from a busted Drobo to another SATA connection and access my precious files?
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Media Use
WoW>Work 17th May 2011
I use my WHS for 3 things: backup, file storage and streaming videos/music to my Xbox 360. Thanks for testing the first 2 of those. Any tests using the FS for use on the 360? I've been very close in getting either the FS or a Synology box to replace my (aging) WHS box.

Thanks again for the review.
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Contributr
Used with a 360, works great
Ed Bott 17th May 2011
@awindle@...

The Xbox has no idea that it's anything other than a regular hard drive.
@Ed Bott There is a DroboApp to stream Media files and even an iTunes server and both work great.
@awindle@...

Get a Synology and you won't regret it.
@Alan Smithie I've looked at Synology. They seem to have better performance, but it didn't appear that you could easily expand the storage space without major hassles. Drobo seems to be alone in making it easy to add storage space.
@awindle@...

MIne too... except PS3 and Popcorn c-200.

I've ported mine down to a d510 atom board, 4 sata, Laptop psu and ITX mini psu thingy. I'd be keen to see the power use of the drobo as I'm more interested in retaining my current whs1 low power use, than anything hungry and loud. 24/7 eats a lot of power and cash. I'm probably sitting at under 50watts, many out there burn that in their processor alone.
Can a Windows FAIL Home Server ever find happiness? Nope!
The big problem with any proprietory NAS box is this:

You replace one single point of failure (hard disk) with another (the box itself).

If the Drobo box itself fails but the disks inside are still OK, can I just remove them and slave them to any handy Windows or Linux box to get at my data?

I bet you can't, but please prove me wrong if you can!

If I am worried enough about my data security to spend $699 on a Drobo, they must give me an easy solution to this problem. Do they?

What file system does it run? Something 'normal'.

Or must I fork out another $699, or wait a few weeks while they process my warranty claim?

The problem is made worse in the case of Drobo, as you report difficulty in creating backups.
I don't want to spend $300 on backup software. I just want to attach (USB or eSATA) another HDD and set up an RSYNC job. Will the Drobo OS allow me to do this?

Probably not, as Drobo, like all proprietory NAS boxes, almost certainly runs some highly-crafted and undocumented Linux variant.

So that's a total of $999 (+ hard disk costs?) on a NAS box that runs some wierd Linux version and file system, and doesn't protect me from a box failure (as opposed to a hard disk failure). No thanks!

I'd be much better off building my own Ubuntu server using an old PC and LVM for disk expansion.

Point of information:
You say "The Drobo S, which costs $100 more, shares a similar chassis but is designed to connect to a PC using USB 3.0, FireWire 800, or eSATA connections."
Why would I want to do this? There's no ethernet connectivity?
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Contributr
If you click the link...
Ed Bott Updated - 17th May 2011
@MissouriMan

...you will see that one of the DroboApps is an RSync client.

As for your other question, I attached the Drobo S to a Windows Server box. Its contents are shared via the server itself. You could do the same with a Linux server if you're allergic to Microsoft products.
@MissouriMan anyone that can claim "I'd be much better off building my own Ubuntu server using an old PC and LVM for disk expansion." Is not the target customer for a Drobo, IMO. A Drobo is for the rest of the population that has no idea about Ubuntu server or FreeNas; or for busy small businesses that don't want to hire a consultant to rebuild damaged RAID arrays at 120$ an hour.
@Gritztastic
I will certainly hold up my hand to not being a target customer for a Drobo or for WHS.

However, someone needs to make it clear to "the rest of the population" and "busy small businesses" that storing their data inside one of these boxes does not guarantee it will be safe.

Sure it will be protected against disk failure, but not against failure of the box. Do these IT innocents realise this?
@Gritztastic No storage device or enclosure is immune from hardware failure, and there are two types of hard drives-dead and dying. Knowing this, it would be prudent to purchase doubles of any storage solution.

For the IT innocents, pulling the drives from Drobo A and placing them in the same order into the replacement Drobo B is far easier, in my experience, than trying to repair/rebuild/replace a RAID.

Sure, parts cost is higher on a Drobo than a basic WHS/NAS, but labor/time is often a much bigger factor- an experienced IT consultant costs about a Drobo and a half per day, eating up any savings on the hardware end.
@MissouriMan If the Drobo box fails you can replace it with the same model, plug your drives back in the same order and it will startup just fine. I had this happen once in the 5 years I had mine.
As @pjalm said, in addition, you don't even have to plug the drives back in the same order. You can place the drives into any other same model Drobo, in Any order, and recover all your data.
@MissouriMan

If you are going to build your own server appliance, wouldn't it be better to use Debian or Slackware for the server?

Ubuntu isn't known for stability. Like Fedora, they are too much on the bleeding edge. A storage appliance is best if VERY stable. Mr. Bott said his has run for years.
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The problem is the business model, not technical
johnfenjackson@... 17th May 2011
"I really hope the Drobo and Windows Server teams can put their heads together. If they can figure out a way to incorporate Windows Home Server and Small Business Server directly into the Drobo hardware, the result would be much greater than the sum of the individual parts."
There is no real difficulty figuring out either the software or the hardware problems. DROBO have simply devised a clever implementation of RAID 5 following the invention of RAID in 1988 and are now monetising it via hardware. Microsoft engineers would have no trouble porting ZFS, or developing something better. However their management have proved inept at short term measures (VAIL) because a proper solution would cannibalise their enterprise storage market. Google had no problem: they designed an efficient architecture on commodity components ... because they were paying the bill.

The problem for the vendors is how little can be released to keep apathetic consumers and corporate sheep happy while the gravy train continues to roll.
The ease with which Ed bolted a DROBO onto WHS ... producing a chimera of two competing technologies hamstrung by the vendors' business models ... shows how simple the task would be for any efficient (if poorer) world class organisation.

No, this is a revenue problem, not a technology problem.

[I went for the new HP Microserver, foregoing usability for cost, but it is still only an intermediate option awaiting a proper solution.]
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Of course. It comes down to management
Mister Spock 17th May 2011
@johnfenjackson@...
and not the fact that what you are talking about are two different technologies and implimentations.

Having read your response, I disagree completely.
It appears your conclussions are incorrect.
plain
@Mister Spock

The technology doesn't matter. Following a standardized procedure does. The use of Linux in the server takes advantage of the stability of the Linux kernal. Samba will allow the server to interoperate with Windows. As Ed Bott pointed out, to the Windows client, it will just look like another hard drive. It sounds like this system also uses the ability to hot swap the disks. It wouldn't be hard for a 'Linux guru" (as Mr. Bott says) to arrange for the disks to be encrypted in the unit also. The technologies are really just black boxes to each other. It is a true client server setup. The technologies in each box just don't matter, as long as they each know how to speak to each other.
@johnfenjackson@...

I don't think drobo does RAID5 at all...I could never get anythin like RAID 5 storage efficiency out of one. But I never had 5 of the same size drives in it, maybe that would have helped?
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As opposed to spending an extra 699 dollars for this unit, as sufficient as it appears.

http://www.drivebender.com/
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Contributr
I'm skeptical
Ed Bott 17th May 2011
@Mister Spock

I was burned by Drive Extender several times. Putting my faith in a third-party add-in would be very difficult for me.
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@Ed Bott

Isin't the Drobo mostly a software solution anyway? What advantages does the Drobo Casing offer over just using onboard SATA for the drives. I mean besides the ease of swapping the drives in and out and stuff like that. Is there some sort of hardware advantage or is it just a board with a bunch of SATA ports with a light OS built in to control the Drive Management.

I only ask because I have seen earlier generations of the DROBO and that is all it appeared to be.
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Looks Interestint g
bobiroc 17th May 2011
Wish I could afford it honestly. Maybe if I was a small business but at $695 just for the storage unit it is a bit out of my range.

That being said I am looking forward to getting my hands on WHS 2011 and getting my own set up. I was thinking of going through the evaluation experience while await for the OEM/Retail release of the product.

http://online.holsystems.com/portals/sbs/whs/
I've had an HP WHS since it was released. I haven't lost data yet but the one we had at work which we use to store temp junk did. The thing I like the most about WHS isn't drive extender it's the automated backups of all of my computers running the connector. The ability to mount that backup to see if the backup is good or restore a few files from it is great. The full restore is just dead simple, boot from CD, automatically connects to the home server on the network and presents you a list of backups to restore when you want to replace the drive on one of your client machines is fantastic.
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Contributr
Exactly
Ed Bott 17th May 2011
@relwolf

Couldn't have said it better myself.
@Ed Bott - It sounds like the conclusion is that Drobo doesn't replace WHS but it's a great addition to it if you need that level of storage flexibility.
@relwolf

Amen to that. The WHS automatic backup with deduplication isn't beat by anything yet. In a Windows centric environment, the newest "Vail" WHS V2 with Windows software RAID is still the best choice for me.
@relwolf

While I like the media aggregation tool, the set it and forget it nature of the client backup was the selling tool for me. It made backing up the 7 pcs in my house much simpler. Drive extender was fine for what it did, just plug in a new drive but the backup feature was well worth it.
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Drobos are terrific. Point.
dfreniche 18th May 2011
I've used one original Drobo 24x7 in my old office. Swapped hard disks during file transfers. Running it hot. Not an issue.
So I purchased one Drobo S. Although in Spanish, you can see how I added a new HD to my Drobo here: http://www.youtube.com/watch?v=YKrvAjfKdoE
Dead simple!
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Synology another alternative
tony@... 18th May 2011
I have used the Synology NAS range in a number of small business customers and use one in my own alongside SBS 2008. Looks like the Synology has more features that require almost zero knowledge ti set up and run.
The "special discount" code doesn't work.
The "special discount" code doesn't work. Given my past experience with Drobo, this doesn't suprise me in the least...
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Contributr
It expired in December I believe
Ed Bott 18th May 2011
@bcarney66

I just looked at the page, and although it says it expires December 31, it doesn't make clear that is December 31, 2010. I will contact them.
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Contributr
Drobo has reinstated the code
Ed Bott 18th May 2011
@bcarney66

A Drobo spokesperson says they have reinstated the offer and will honor the discount if you try again.
Would love to see a head-to-head comparison of Synology, Lime Tech, and Drobo (and maybe FreeNas).
Thanks Ed, once again another excellent article! Will definitely check out Drobo for both my home network and for my small business customers that want to keep their data local and not in the cloud.
@Ed: Thank you for the review. Can you please elaborate more on the comparison between Drobo and a NAS unit like Synology Disk Station DS410? (whose cost, BTW, is almost similar than that of the Drobo). Thanks in advance.
I cant see spending this much money on a NAS. Just add more HD's to the server, or get externals.
I actually have a Drobo attached to my HP MediaSmart Server that I use to backup the MediaSmart Server. The Windows Home Server (with drive extender!) is still a more versatile solution than a Drobo alone. But, the Drobo is great for looking like one giant external drive.
I'd recommend using an inexpensive laptop (even an older one) with external drives attached using FreeNAS or Amahi.
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Wow!
YetAnotherBob 21st May 2011
I though that Ed Bott was ZD Net's in house Windows troll. But here he is recommending a specialized Linux box. I am impressed with his honesty. I can assume that this appliance has no need for the User to modify any settings.

I will pay more attention in future. I know that Microsoft isn't every thing, No OS based system is. I have been taking what he says with a grain of salt, but it appears that I can trust him.

Thanks Ed.
After switching to Windows Home Server 2011, I have come to realizea that the missing drive extender technology is really not needed. All you care about is the shares, and when you move a folder to a new drive, the data will be moved. You get the added benefit of shadow copies. Overall the Windows Home Server 2011 is a great improvement over the original version!
@bigjim01@... This does not help ONE BIT if you are using shares that are huge, like > 12 TB. Try breaking up a huge video library amongst 10 hard drives with multiple "shares"/"folders" and having your applications point to all these multiple locations, keeping track of which folder holds what... etc. what a PIA. Yes, DE was ESSENTIAL to some of us.
Thanks for the review. Right now attaching a Drobo S to a new box with WHS2011 is my top option for a new home server. It solves all of the problems I have except for one which I think it mentioned above...

I've read a lot online in different places (Newegg, hardware review sites, Tom's) about Drobos dropping dead. You'll come home from work one day and the unit is off, and won't turn on. And this not after years of loyal use, but just months... or weeks... after purchase. With WHSv1, I could have simply take the drives out and used them somewhere else (They're NTFS format), but with the Drobo my data would probably be lost.

I'm still looking for a best solution to my storage needs.
@mage182 "With WHSv1, I could have simply take the drives out and used them somewhere else"... this fact has saved me twice now.
My WHSv1 went haywire. When I used the included HP recovery software it reformatted the drives and deleted my data. All of my data. I could not recover anything. That's my biggest fear. Can I bypass recovery apps and move drives from a busted Drobo to another SATA connection and access my precious files?

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