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The 2010 OS scorecard: Microsoft loses a little, Apple wins a lot

By | January 2, 2011, 12:35pm PST

Summary: There’s no question that Apple captured significant mindshare last year at the expense of Windows. But does that mindshare also translate into greater usage of its products? Using a year’s worth of analytics data, I measured just how much of a bite Apple took out of Microsoft.

There’s no question that Apple captured significant mindshare last year at the expense of Windows. That’s due in large part to the tremendous success of the iPad and the continuing growth in popularity of the iPhone. But it also indicates Apple’s ability to capture the hearts, minds, and pocketbooks of influential bloggers and media figures, who use Apple-branded computers at a share that is much greater than the world at large.

Now that 2010 is in the books, I decided to go through some analytics data to see whether Apple’s mindshare also translates into greater usage of its products. The short answer is yes, and Apple’s gains have come at the direct expense of Microsoft Windows.

For comparison’s sake, I collected analytics data from this site (Ed Bott’s Microsoft Report, not ZDNet as a whole). This collected dataset from the last 12 months represents millions of unique visits. I also gathered data from NetMarketShare.com, which publishes snapshots of PC usage based on data from 160 million visits per month to its large collection of sites (the exact methodology is here).


 
For previous analyses using these two data sources, see these earlier posts:
First, a look at the stats from this site, which I use to assess trends among tech enthusiasts, especially those currently using Windows. For the numbers in this chart, I used a three-month rolling average for each of the periods to smooth out extreme month-to-month variations and make trends more obvious. The blue line represents Windows, the colored regions below represent OS X (red), iOS (purple), and Linux (green):

A few trends jump out of this chart at me:

1. Microsoft’s usage share for Windows dropped four points over the course of the year, from a solid 90% to roughly 86%. That number may be small in absolute terms, but if the trend continues it could represent the beginning of a significant decline for the Microsoft monopoly.

2. Apple’s collective share for OS X and its iOS devices is up significantly, from a collected total of roughly 7% at the beginning of the year to a hair under 11% at year’s end. Readership of this Windows-centric site from OS X-based Macs jumped by nearly 4 full points from the start of the year.

3. Linux usage has remained more or less constant over the course of the year, hovering under 3% for the year as a whole despite a brief bump after the release of Ubuntu Linux version 10.04 in April.

As for the larger world—the billions who don’t visit tech sites regularly and whose PC budgets drive them to lower-cost Windows machines, the numbers are very different. Here’s what a year’s worth of data from the Operating System Market Share reports at NetMarketShare.com looks like, using the same color scheme as above: 

Data provided by > Net Market Share

The noteworthy trends from this data set:

1. Microsoft’s usage share for Windows dropped almost a full two points over the course of the year. Assuming this trend continues, it will drop below 90% early in 2011.

2. The usage share for OS X barely budged in 2010, actually decreasing from 5.16% at the beginning of the year to 5.02% at year’s end. The real growth for Apple was in its iOS-based iPhones and iPads, which grew from 0.59% at the beginning of the year to 1.69% at year’s end, with no signs of leveling off.

3. Linux remains a tiny niche worldwide, hovering around 1% usage all year long. As with the stats for my site, I noticed a spike around the launch of Ubuntu 10.04 in April. The biggest reading was 1.13% in May 2010, but none of the numbers for the last six months of the year exceeded 0.96%.

In my next post, I’ll revisit the numbers for Windows 7 adoption.

[Update: In the Talkback section, several commenters asked, "Where's Android?" The answer is,"Not on the radar yet." The statistics for my ZDNet site show that Android has slowly gained in usage over the course of the year, but its numbers are still very low. The maximum usage share I recorded was 0.10% in December 2010. At Net Market Share, the pattern was similar, with Android usage going from zero at the beginning of the year to 0.38% in December. I expect these numbers to increase significantly in 2011 as more and more Android-based tablets hit the market.]

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Topics

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books written prior to fall 2011 have been distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press. As of November 2011, Ed is a partner in the independent publishing company Fair Trade Digital Exchange, which exclusively publishes his books.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMware. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

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If you think switching to OSX will solve all your problems?
Michael Alan Goff 26th Feb 2011
You're wrong.

All Operating Systems have issues.
This is hard to believe. From what I've read here in the Talkbacks Linux has 85% penetration world wide and 55% in the US. Better check those numbers again!
@Bill4
Would you please explain your statement that Linux has a 55% penetration into US markets? I'm confused. Are you saying that 55 percent of all new US computer users have switched to Linux? Or are you saying that the total US PC computer population has switched to the Linux OS?.

I would find this hard to believe if you meant that 55 out of 100 new PC users chose Linux as their main operating system. Mind you, I have nothing against Linux but I just don't see a that type of Market Penetration.

More likely, I probably just don't understand what you mean by "Market Penetration".
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Contributr
He's making a joke
Ed Bott 2nd Jan 2011
@kenosha7777

It's a commentary on the disproportionately large number of comments from Linux advocates in the Talkback section here and elsewhere on ZDNet. The numbers are exaggerated for comic effect.
@Ed Bott

Thanks, Ed, for his comment clarification. I'm still recovering from my New Year celebrations! Grin.
Ed: as always, seems your pocketbook is deeply entrenched with Microsoft.

As for the numbers, I think the overall effect is missed on the article. What do I mean? The fact that a striking 10% viewers of a pro Microsoft site use none Windows computers would mean they didn't decided what hardware they used, or are using iPads, iPhones, etc. although they were supposed to be die hard Windowzers. (if you catch my pun).

The other side of the story is far subtler. It would be interesting to split the so called "Windows users" into two distinct catergories: "Legacy" (XP and below) and "Trendsetters" (Vista and above) and compare them against the "Alternatives" users (mainly iPad/iPhone and Android) and measure month-to-month percentage increments, not overall market share. Why? 'Cause XP has been here 10+ years and headcount had grown with the PC explosion of the late 90's and 2000's. Now we are seeing declining rates of "Trendsetters" Windows adoption (to offset "Legacy" windows disposal) mainly due to the job slashing and the great recession, and, opposite that, we are seeing incremental adoption of iPads and slates.

BTW. Just remember how dynamic the markets are. JVC had a 80% market share on VCRs. Ironically, it still has it, if you considered installed base and new VCR sales. The problem is, the market has moved on and VCRs account for roughly 5-10% video gear sales today. Same happened to Kodak (and photographic film) and appears that Seagate's going the same route.
@Bill4
Sorry about my first comment today. As I explained to Ed, I'm still in mental recovery mode.
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You're not the only one
Cylon Centurion 2nd Jan 2011
@kenosha7777

happy
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Typically on an industry site
Richard Flude 3rd Jan 2011
You'd expect people to be ahead of the market. For the MCSE I'd expect they're more comfortable being left behind. Enjoy
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so in other words this survey
Ron Bergundy 3rd Jan 2011
disproves EVERYTHING you said or will say!
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cyberspammer2 is intelligent
Richard Flude Updated - 3rd Jan 2011
Quite the quandary for your stated position.
"Android usage going from zero at the beginning of the year to 0.38% in December. I expect these numbers to increase significantly in 2011 as more and more Android-based tablets hit the market."

I disagree... The fact is a significant number of Android users have Android devices because the iPhone isn't available on their carrier of choice. There's been lots of post regarding AT&T customers defecting to Verizon if the iPhone become available on that network. I going on the record and saying there will also be substantial Android defectors that will switch to the iPhone.

Let's face it Android is a me too OS, created to mimic and possibly improve upon what Apple did to the mobile operating system. Yes there are those out there that despise anything Apple and will stick to Android. But for your average users iOS is a better, simpler OS. For many Verizon Android users the lure of the iPhone will be too great to overcome.

As for tablets, what we've learned so far is that Android tablets are smaller than the iPad and cost as much or more.... Most hardware advantages will probably be nullified with iPad 2. The Android tablet will never really achieve the kind of success the iPad currently enjoys and I doubt anyone will design a Tablet as attractive as the iPad is.
@Masari.Jones

I'm quite happy with my Android phone. I have no reason to switch over to iHype. I suspect there are a lot more like me out there. Android does more than I need to do, and does it well. That is enough.

Not all car drivers want a BMW either.
@Masari.Jones And what if iOS 5 comes with gadgets, screen customization, will fanboys sticks to this line: "iOS is simpler"
Just like fanboys stating:

fanboys:
- "Why do we need multitasking? it drains battery life!"
Apple:
- "We announce a fantastic, magical update: we now do multitasking, but is way better, we allow 5 apps"
Fanboys:
- "Woooooow, its magical"

fanboys (about multicore pads)
- "Why would we need a multicore on a pad? look at our iPad, it run smoothly one core and 256MB and besides, it drains battery life"
Apple:
- "We announce the introduction of our new iPad 2, its now more magical than ever, has front and rear camera, 512 MB ram and (possibly) dual core CPU!"
Fanboys:
- "omg, omg, i'm selling my old iPad to get that new magical improved device, forget Xoom, Galaxy Tab 10.1, they are screwed!"

Just saying, no offence if someone feels im targeting him :P
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Toungue in cheek, right?
richdave 3rd Jan 2011
@Bill4

Because of the way Linux is distributed and web browsers presenting as IE, it is very difficult to nail down the real number of Linux users. Safe to say that the real number is higher than 1%, but how much higher is at best a slightly educated guess. Considering that most of the people I know who own smart phones own Android phones, I am suspicious of the Android percentage.
@richdave

I don't do a lot of web browsing on my Android Phone. The 3" screen doesn't render a lot of websites well. I have other uses for the phone. for browsing, I want a larger screen.
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apple is irrelevent.
JABBER_WOLF 2nd Jan 2011
This only shows Apple raising in IOS... mostly via phones.

Not too sure that this is an apple break into the MS market... but only into the toy market.
@JABBER_WOLF
actually the first chart shows that when Windows declines, OSX increases, however the percent increase (4%) is statistically insignificant, considering such a small population size.
@MG537
Apparently "statistically insignificantly" numbers equal big profits.
I would suggest that the model for you are using for gauging success in the technology world is outdated.
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@MG537 statistics knowledge. And, in the case of OSX, your have it exactly opposite of reality.

A product, such as OSX with years of existence, that shows a significant increase in usage, indicates rising fortunes and is statistically very significant.

But, you don't have to believe me. Rather, believe the stock market and the investors who think Apple's fortunes are on the rise.

When virtually ALL of a company's products enjoy increased production, sales, and consumer approval, well, meaningful statistics follow.
@JABBER_WOLF : so the saying goes. iPhones are toys compared to PC.

Would than mean that PCs and Servers are toys compared to Mainframes and Minis? Or was that the original I.B.M. mentality until Apple and Commodore started denting its market and when they had to outsource their own PC system, fact which was later used by Compaq, Microsoft and Dell to steal the market from them.

If history has a use, it's primarily to signal the shortsightedness others might have.
@JABBER_WOLF Now that right there is funny as hell! I needed that laugh!

With all the success and with all of the copycats you still want to call the iPhone a toy...
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ed bott versus marke share?
JABBER_WOLF 2nd Jan 2011
Market share wins.. ed has been and is way off base as usual.
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Contributr
Huh?
Ed Bott 2nd Jan 2011
@JABBER_WOLF

Sorry, but that comment makes no sense.
@Ed Bott
To the extent that your logs are insignificant and Net Marketshare is anything but unbiased, statistically relevant source, to me the comment makes sense.
Your interpretation of the Linux hits you see is also quite weak.
BTW, I usually read your blog at lunchtime and I have only XP machine to do it from. But at home I am 100% Linux. I assume this is a widespread phenomena, but of course I have no data and that is why I have the "assume" in there. You should consider using this word more often.
To be honest I am surprised by the large number of Linux users reading MS blog.
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And declining market share means...
godsfault 3rd Jan 2011
exactly what? It is your own comment, jabber_wolf, that "Market share wins" that belies your own opinion.

Overall market share is important, declining market share is important, and increasing market share is important. Think of it as "salary" and whether you'd like yours to be declining or increasing.
And I believe they stated a 1.69% increase for "MOBILE" OSX devices.

Are you sure that figure takes into account desktop OSX machines?
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Contributr
I compiled the numbers myself
Ed Bott 2nd Jan 2011
@kenosha7777

The report you are referring to says iOS, not OSX. I used the monthly slices of data from NetMarketShare, which separate OSX and iOS. Here's where you can start:

http://www.netmarketshare.com/operating-system-market-share.aspx?qprid=8
@Ed Bott
Thanks, Ed. I must be a "little" off my game today. My beloved Detroit Lions have won their fourth straight game and Hell is starting to freeze over. Hell, Michigan, that is .. Grin.
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Ed Bott: Kumbaya feel good king of Microsoft
Dietrich T. Schmitz, ~ Your Linux Advocate Updated - 2nd Jan 2011
You can try to fool some of your readership but not all.
Two words describe Netmarketshare.com:
bo gus

Here's a nice writeup that debunks the 1% (ok you peg it at 3%) Linux market share:

h-t-t-p://broadcast.oreilly.com/2010/09/debunking-the-1-myth.html

You conveniently lump together OSX and iOS.
Should not correspondingly Android sales be included with Linux?

Kumbaya...kumbaya. Ed take a hit on the bong pipe.
@Dietrich T. Schmitz, Your Linux Advocate
Poor linux user, Linux is dead on the desktop. Go and get a good job so that you can purchase Mac
@shellcodes_coder
This all you have, try harder.
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Why downgrade?
richdave 3rd Jan 2011
@shellcodes_coder

I can do more of what is important to me with Linux than I can with Apple or Microsoft. Switching to either would be, for me, a significant downgrade, and an expensive one at that. If you are currently with Apple or Microsoft and that works for you, all good and well. I am not going to denigrate your choice or insult your person. Why are you?
@Dietrich T. Schmitz, Your Linux Advocate
You would have to be blind not to see the agenda. I see more FUD coming in the new year.
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Exactly Dietrich
Tim Patterson 3rd Jan 2011
Bott is the single biggest MS fanboy in tech "journalism".
You can count on him to use the most biased pro-MS numbers he can find.

There are lots more regular Linux users than 1%. But that's OK. Ten years ago here at ZDNet almost no one knew what linux was. Now everyone with any IT knowledge at all knows what it is and many have used it.

If Bott was talking about your average computer illiterate consumer then his 1% might make sense but in the big picture I could easily see a figure closer to 8%. Not including Android (Linux) or set top boxes or routers or web servers or enterprise data servers or super computers etc...
@Tim Patterson
Not so. There is one guy on PCWORLD I think who is much worse. Grazilla or something, can't remember his name. Almost certainly on MS payroll
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@Tim Patterson "your average computer illiterate consumer..."

Smart business people never ever call the "average consumer" illiterate. This is because the average consumer is, cement this into your brain, THE KING.

It is the "average" consumer that makes up the bulk of sales. Focus on him or her in your product design and sales, and you will be much more likely to succeed.

All the geekdom in the world cannot negate this.
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LOL!
Ron Bergundy 3rd Jan 2011
@Dietrich T. Schmitz, Your Linux Advocate
I guesss this story once again disporves everything youve said about linux.

i'll send you a picture of spilled milk to cry over!!!
@cyberspammer2
English must not be your first language. Hint: Check spelling.
@Dietrich T. Schmitz, Your Linux Advocate

The ONLY thing I agree with in your post is the notion of including the Android sales in with Linux... And let's include WP7 sales in with MS Windows as well. After all fair is fair, right?
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There's something I want to ask
Michael Alan Goff 26th Feb 2011
Which % would I be considered a of? I use Windows 7 -and- I use Natty Narwhal, while the family desktop has Vista on it.
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Misleading?
Economister 2nd Jan 2011
You lump iOS in with OSX, but do not lump Android in with Linux.

Why is that?
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Misleading indeed
Dietrich T. Schmitz, ~ Your Linux Advocate 2nd Jan 2011
@Economister
Mr. Bott has a hidden agenda.
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we all know your agenda
otaddy 3rd Jan 2011
@Dietrich T. Schmitz, Your Linux Advocate

So you criticize Ed's methodology, but where is the proof for what you claim?

And I don't think Ed has an agenda, like us, he just has strong opinions. Ed's articles are well thought out and when he cricizes MS, he does so for a reason. Should we write like the others? (Bash MS for everything and anything with a sprinkle of childish insults?)
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and you don't???
Ron Bergundy 3rd Jan 2011
@Dietrich T. Schmitz, Your Linux Advocate
isn't EVERYTHING you say here slanted to make linux look better then what it really is so that you can drum up some business??

when money is at stake i'm betting youll say ANYTHING to get someone to hire you!!
@Dietrich T. Schmitz, Your Linux Advocate

Mr. Bott has an agenda, but it is NOT hidden. He likes Microsoft and it's products. OK, I can accept that. For some people that is even the right choice.

You are not coming across very well as a Linux Advocate. Look at the totals. Mr. Bott has posted them. Microsoft is at 85%. Apple is at 8%. The remaining 7% is Linux, plus around 1/2% of everything else. (BSD, BeOS, Amiga, DOS, OS/2, etc.). Those numbers agree on average with other numbers I have seen from several sources. They even agree with what Microsoft is telling the SEC.

What others say is not important. Look at the numbers.

Those are numbers I can live with. They probably reflect what is really happening in desktops. Linux rules absolutely in supercomputers, rules comfortably in servers, and is rapidly coming to power in phones. I can live with that too. I have a Linux phone, I dual boot with XP and Linux on a laptop. I prefer Linux for many things, but can use Windows. My wife hates Win7, but not enough to abandon it yet. That's just a microcosm of the whole world.

Windows is what ships on new computers. The monopoly in action. People only move to Linux when they are really sick of Microsoft. THEY decide when that is, not us. If you really want to be a Linux advocate, then just be there for them when they are ready. It will happen.

The "Year of the Linux Desktop" was 2000. That is when a graphic desktop for Linux became doable. It is not when Linux became the largest share. Growth happens slowly in an established market. It is happening. Let it continue at its' own pace.

Meantime, please don't unduly annoy the Microserfs.

Eventually, they will become annoyed enough by Microsofts failings to want something better. That is how Linux will win, one person at a time.
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Contributr
Answers
Ed Bott 2nd Jan 2011
@Economister

iOS and OS X are both completely controlled by Apple, which reaps the profits of all such products. That is not the case with Android and Linux, which are free products sold by hundreds of different companies.

Anyway, I didn't lump together iOS and OS X. The numbers are displayed separately in the graphs.

And finally, I didn't include Android because its numbers are too small to count. At this blog, the highest percentage of usage from Android was 0.1%, and the number is 0.38%. Both of those numbers in December 2010. For most of the year the number was essentially zero. Android might be important someday, but not yet.

B
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You have an agenda
Dietrich T. Schmitz, ~ Your Linux Advocate 2nd Jan 2011
@Ed Bott
You conveniently talk about statistics at your site as though they are representative to support your argument.

Your reference to Netmarketshare.com again is not representative. Their statistics are for participating subscribers only.

You mislead and worse insult the intelligence of your readership.
Android numbers may be a fraction of a percentage point at your site but so what?

The sales of Android devices is huge and dwarfs iOS in comparison.
And you have the audacity to not acknowledge that fact.

No excuse. Bo gus
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@Dietrich T. Schmitz, Your Linux Advocate
Princess Bride.. "I don't think that word means what you think it means". I know Android is selling well what with every OEM making Android powered phones and every carrier able to sell said and bundle their blankware upon Android devices that was something I fully expected but just because Android devices are selling more does not mean "dwarfs" is the correct word to be used. Selling more sure I get it... Dwarfs not so much.

Pagan jim
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What I think is
Dietrich T. Schmitz, ~ Your Linux Advocate Updated - 2nd Jan 2011
@James Quinn
You've got nothing intelligent or constructive to contribute to the discussion.
You are being clever at best.
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"You are bring clever at best" Well one of us is:P
James Quinn Updated - 2nd Jan 2011
@Dietrich T. Schmitz, Your Linux Advocate
All I pointed out is that you exaggerated a tad bit don't be so sensitive my friend. After all YOU DID exaggerate.

Pagan jim
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You're wrong.

All Operating Systems have issues.

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