The decline and fall of TiVo and Media Center

By | September 3, 2011, 10:39am PDT

Summary: The DVR is an endangered species. TiVo, the company that defined the category a decade ago, is on the ropes, and Microsoft has all but declared Media Center a legacy app. A comparison of the two technologies explains why.

When you think of DVRs, what’s the first name that comes to mind? TiVo, probably.

TiVo defined the DVR category around the turn of the century, and today the product name has been turned into a verb. If you’re going to record a TV program on your cable company’s DVR, you probably just say you’ll “TiVo it.”*

But name recognition doesn’t pay the bills. The TiVo product line is in a steep decline, a victim of fundamental shifts in digital media technology today. Those same trends explain why Microsoft has shifted Windows Media Center into legacy mode beginning with Windows 8.

Yesterday, Microsoft’s Steven Sinofsky announced that the company was “completely committed to delivering Media Center in Windows 8.” But he also delivered some bracing numbers to Media Center enthusiasts. Based on Microsoft’s telemetry data, roughly 6% of Windows 7 users in July launched Media Center. “However,” he added, “most people are just looking around; only one quarter (25% of 6%) of these people used it for more than 10 minutes per session…”

By my back-of-the-envelope calculations, that 25% of 6% adds up to about 6 million people. Add in Windows Vista users and those still using Windows XP Media Center Edition 2005, assume a wide margin of error, and I think you can safely estimate that 4-8 million people worldwide use some version of Windows Media Center with regularity.

So how does that compare to TiVo? In its most recent SEC filing, TiVo said “As of April 30, 2011, there were approximately 2.0 million subscriptions to the TiVo service.”

In other words, the user base for Media Center is at least twice that of TiVo: 4 million or so versus 2 million. (I assume Google TV usage is measured in the low hundreds of thousands or less, even if you include the Sage TV user base they acquired earlier this year.)

Those numbers are small, and they’re heading in the wrong direction. TiVo’s subscriber base in October 2010 was 2.3 million. It dropped 13% in the six months ending April 2011. And a survey of TiVo’s annual reports suggests that subscriptions peaked in 2007 at 4.4 million and have been declining steadily ever since.

A side-by-side look at the terms TiVo and Media Center in Google Trends shows the rise and fall of both technologies over the past decade:

Indeed, there’s a big spike at the end of 2007, followed by a steady and steep decline.

What happened? If you add the term Netflix to that list, you get a completely different Google Trends chart that explains everything:

You could not ask for a clearer trend line: The streaming media era began in 2008, and the DVR is an endangered species.

Update: A few more details to drive the point home:

Both TiVo and Netflix were founded in 1997. At the end of 2004, Netflix had 2.6 million subscribers, roughly the same number as TiVo. At the end of 2007, when TiVo hit its peak of 4.4 million, Netflix had approximately 7.5 million subscribers. As of mid 2011, Netflix has approximately 25 million paid subscribers while TiVo has dropped to 2 million.

In other words, TiVo in 2011 has fewer subscribers than it did in 2004. Netflix over the same period has increased its paying user base by tenfold.

Given those factors, Microsoft has correctly declared Media Center a legacy application. Yes, enthusiasts will be able to use Media Center on Windows 8, but I don’t expect any significant new features, nor do I expect the interface to change from what is currently in Windows 7. Microsoft disbanded the Media Center team after the release of Windows 7 and dispersed those engineers and designers and testers into the teams working on Windows Phone 7, the Zune/Xbox marketplaces, and new digital media experiences in Windows 8.

In Windows 7, Media Center was listed as one of the main feature teams. For Windows 8, that team is gone, and a new Apps and Media Experience team is in place.

With the tremendous success of the Xbox 360, Microsoft actually has a tremendous opportunity to succeed with a digital media marketplace that works in similar fashion with its installed base of Xbox consoles and Windows PCs—especially the next generation of tablet devices running Windows 8.

Microsoft is fortunate that it can pivot away from its DVR-centric Media Center technology to a more inclusive media platform. TiVo doesn’t have that luxury.

In fact, if you want to know where TiVo is likely to end up, consider the $300 million they collected as part of a successful patent-infringement lawsuit against EchoStar for its Dish satellite technology. EchoStar will pay TiVo another $200 million in installments over the next six years.

TiVo intends to step up its patent litigation, based on this statement from its most recent annual filing with the SEC.

In fiscal year ending January 31, 2012, we will continue our efforts to protect our technological innovations and intellectual property. As a result, we expect our litigation expenses for our ongoing patent infringement lawsuits, which include our ongoing litigation with Dish (EchoStar) as well as our lawsuits involving AT&T, Verizon, and Microsoft, to increase significantly from our most recent fiscal year ended January 31, 2011.

Given the current inflated market in patents, I wouldn’t be surprised to see Google or Microsoft pay a hefty premium to acquire TiVo—if only for its solid gold brand name and its market-tested patent portfolio.

* Note to TiVo lawyers: I do not condone or recommend the use of TiVo as a verb.

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Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books are currently distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMWare. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

Talkback Most Recent of 88 Talkback(s)

  • RE: The decline and fall of TiVo and Media Center
    I think media center is great and have been using it for 4 or 5 years with a TV tuner card... with XP, and now Win 7. However, as hulu has more shows available and high quality, i will use media center less. Netflix is great, but takes too long to have TV shows on.
    ZDNet Gravatar
    jrumor
    3rd Sep
  • RE: The decline and fall of TiVo and Media Center
    @jrumor

    I use Windows Media Center to complement Netflix and Hulu. I don't have cable TV, just high speed cable modem service, and with an HDTV tuner card in my PC, I record HDTV shows over the air that aren't part of Hulu, e.g., CBS and PBS.

    The other nice thing is using the XBox360 as a media extender to watch all the content I've recorded. Friends are often "blown away" by my setup. What I've found is there's still a hefty amount of ignorance when it comes to these choices. More than once I've talked to people who pay for DVR functionality (cable provider, TiVo) when they don't need to.

    -M
    ZDNet Gravatar
    betelgeuse68
    3rd Sep
  • RE: The decline and fall of TiVo and Media Center
    @betelgeuse68

    I use media center as my television tuner and have a main media center PC in my lounge which has 3 digital tuners this is where I have all my scheduled programs recorded, i also rip all cds and dvds and Blurays to this PC (it has about 8tb storage). on top of this I have a media center PC in each of my bedrooms with one tuner each. they are connected back to the main media center which allows me to watch the programs recorded on the main media center.

    my wife was very cynical about the setup but now loves it

    Friends come and stay at my place and they are amazed by my setup

    they are amazed by the fact that all my music, films, tv programs and documentaries are available from each room.
    and they are amazed that I get all of this without a cable subscription. a friend of mine has a sky multiroom subscription and pays over 2000 gbp a year (though in fairness he does get all the movie and sports channels
    ZDNet Gravatar
    rrorge
    5th Sep
  • RE: The decline and fall of TiVo and Media Center
    @betelgeuse68

    I would truly appreciate it if you could give me some guidance to applying a similar set up as you had stated ?? the mess between the apple tv .. the outdated before it was indated cable cards ... and the hdmi,, vga and all the other connections ,, rights and technoligy is killing me !! lol
    ZDNet Gravatar
    coleman33zz@...
    30th Nov
  • ZDNet Gravatar
    Alan Smithie
    5th Sep
  • RE: The decline and fall of TiVo and Media Center
    @jrumor The decline of TiVo is another prediction of mine besides the bleak outlook I predicted for WebOS even before HP purchased it. The fact that it requires you to first invest an upfront cost in the hundreds of dollars to acquire a set top device before you can use the service is a huge problem especially when others let you use what you already have to stream and record shows. The same will happen to GoogleTV because they require you to dump your current TV and buy one with GoogleTV inbuilt. Its just not going anywhere. What will actually take off is Xbox, especially now with Kinect that brings you into the space age with voice and body gestures/controls of all your entertainment in your living room. 30 million people already have it and counting and it is already right next to everyone's set top boxes in the living room. Delivering IPTV to it just makes sense especially with all of that cloud storage that has been rumored. I will not be surprised to see a decline in cable TV subscriptions or at least a price drop as they will struggle to retain customers fleeing to Xbox TV service. Mark my words.
    ZDNet Gravatar
    techiegz@...
    9th Sep
  • RE: The decline and fall of TiVo and Media Center
    Oooh, very nice! Snagging. Thanks grin rolex deepsea replica
    ZDNet Gravatar
    beijing2008
    14th Sep
  • RE: The decline and fall of TiVo and Media Center
    This is a long time coming. Even in Windows 7, Media Center is depreciated. I am no longer able to set it as a default app.
    ZDNet Gravatar
    Galactica Actual
    3rd Sep
  • RE: The decline and fall of TiVo and Media Center
    @Galactica Actual, you must be doing something wrong. I have had no trouble with Media Center in Windows 7. It works fine as the "default app".
    ZDNet Gravatar
    gomigomijunk
    5th Sep
  • RE: The decline and fall of TiVo and Media Center
    "When you think of DVRs, what?s the first name that comes to mind? TiVo, probably."
    Motorola comes to mind also

    Motorola and TiVo both hold patents
    ZDNet Gravatar
    Steveo12345
    3rd Sep
  • RE: The decline and fall of TiVo and Media Center
    @Steveo12345, DVRs are a bit old school. I use Netflix and other streaming channels inside my Media Center. Works great. I especially love all the "Internet TV" channels in Media Center on Windows 7. I don't use a Tuner...mostly because the cable companies killed that feature by dragging their heels on the OCUR protocol.
    ZDNet Gravatar
    gomigomijunk
    5th Sep
  • RE: The decline and fall of TiVo and Media Center
    It would be nice if once Microsoft developed a product, it would support it - everywhere. Check the percentages on that factor. Probably less than your # of DVR users. I would love to use the full functionality of MC, but since I'm outside of the US, things like the built in Internet TV suddenly become non-available. How long has Win7 been out with this feature fully enabled/supported?
    ZDNet Gravatar
    MongoMe
    3rd Sep
  • RE: The decline and fall of TiVo and Media Center
    @MongoMe Yes, so true. They are wondering why the Zune failed. Maybe because no one could actually buy it! I would gladly have bought a Zune, but living in Europe, that is not an option. It high time that Microsoft and others realize that there actually is a world outside the US. Even now, Zune Marketplace is not available in Europe (except a few countries). Let's just hope that the Windows 8 App Store will be available here...
    ZDNet Gravatar
    arknu
    3rd Sep
  • RE: The decline and fall of TiVo and Media Center
    @arknu You couldn't be more right. Zune failed for two reasons. One, Microsoft never marketed the damn thing. I never once saw a TV or print ad for Zune, ever. Two, Zune software and Zune Pass were available in much of the world outside the U.S. and the U.K. Who is going to buy a Zune if they can't buy or stream media on it. Nobody.
    ZDNet Gravatar
    jhammackHTH
    4th Sep
  • ZDNet Gravatar
    SpOoNeRR
    5th Sep

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