Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Apple's quiet iPhone enterprise efforts yield results

By | May 17, 2010, 4:56am PDT

Standard Chartered, a big bank in the U.K., is reportedly replacing BlackBerries with Apple’s iPhone.

According to Reuters, the bank is currently in the process of giving its BlackBerry users an option to switch to the iPhone. The bank will still pick up the tab. Reuters didn’t have a lot of details about the swap.

Overall, these swaps are rare enough for Research in Motion, king of the enterprise with its BlackBerry, to barely notice. However, Apple does conduct guerilla operations in the enterprise.

For instance, I know of an Apple enterprise sales guy not far from where I live. He targets law firms and apparently wins a decent bit of converts. I was a bit surprised since enterprise sales and Apple are two themes that rarely go together.

Apple has a site focused on business and the iPhone and has a few case studies, but doesn’t generally make a lot of fuss about the enterprise.

Indeed, this Apple enterprise sales guy is responsible for basically everything east of the Mississippi. In other words, Apple isn’t forming an enterprise sales army or anything.

But you have to wonder what would happen if Apple really did form an enterprise army. My hunch is that it could do a lot of damage—especially in companies where employees are toting iPhones anyway. If Apple really wanted to make a run it probably could land a few more Standard Chartered swaps. There appears to be a lot of low hanging financial fruit Apple could pluck.

Related: Bits from Apple’s iPhone deployment guide for the enterprise

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

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Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

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Talkback Most Recent of 29 Talkback(s)

  • RE: Apple's quiet iPhone enterprise efforts yield results
    The Blackberry is bear skins and stone knives compared to the iPhone. People who switch will be noticely more productive. Having had to support the BB for several companies, IT will find it much easier to setup and support as well.
    ZDNet Gravatar
    gtdworak
    17th May 2010
  • RE: Apple's quiet iPhone enterprise efforts yield results
    @gtdworak While I do like my Blackberry Curve I like my iPhone a whole lot better... RIM needs to do some major changes to it's OS if it wants to compete in the consumer market... and they might want to take note of Apple's efforts in the enterprise market as well...
    ZDNet Gravatar
    Pete "athynz" Athens
    17th May 2010
  • RE: Apple's quiet iPhone enterprise efforts yield results
    @gtdworak
    except for the fact that the iPhone has no real secure encryption. It isnt used by any security organization because you cant secure data on it. And the fact that most apps that you use on the BB are free, on iphone they cost $.
    ZDNet Gravatar
    tiderulz
    18th May 2010
  • RE: Apple's quiet iPhone enterprise efforts yield results
    We have RIMS. I don't have one, but that's what the company uses.

    Internally I have an IM box that is there for only one thing, email, via outlook.

    I forward all my mail to a gmail account so I can access it on the box I work on. Linux.

    I just bought a Nexus One, voila, there's all my mail.

    An aside: Android sales have surpassed iPhone.
    ZDNet Gravatar
    Tsingi
    17th May 2010
  • RE: Apple's quiet iPhone enterprise efforts yield results
    @Tsingi Your aside is based on a ZDNet or other article that used an online survey to generate a preference for Android over the iPhone. Let's see some cold hard sales figures and if are able to come up with those and link to them - and they are from a reliable source - then I will admit to being wrong and apologize.
    ZDNet Gravatar
    Pete "athynz" Athens
    17th May 2010
  • RE: Apple's quiet iPhone enterprise efforts yield results
    @athynz (FYI)

    http://www.osnews.com/story/23272/Android_Outsells_iPhone_in_the_US

    From NPD, which is one of the most widely-used sources of retail stats.
    ZDNet Gravatar
    Tsingi
    17th May 2010
  • This years phone -v- last year's?
    You need to look at the product cycles. The iPhone is nearing a refresh (and a major OS update) while the competition is bringing out new phones during the year.

    The iPhone sales have also been reduced somewhat because of the iPod touch and the release of the iPad.
    ZDNet Gravatar
    Ken_z
    17th May 2010
  • re: You need to look at the product cycles.
    @Ken_z

    No I don't. The point is that Android is doing very well. Why is that? Both Android and OSX (mobile) are UNIX based operating systems (largely benefitting from the work of GNU and Richard Stallman, I should point out)

    Android is open, iPhones are not.
    I'd like to think that that has a lot to do with it's success.

    To think that people want control over their devices, and will speak to that with their wallets.
    ZDNet Gravatar
    Tsingi
    17th May 2010
  • RE:RE: Apple's quiet iPhone enterprise efforts yield results
    @athynz...Let's see some cold hard sales figures and if are able to come up with those and link to them - and they are from a reliable source - then I will admit to being wrong and apologize...

    Or, you could produce data to support your belief.
    ZDNet Gravatar
    richdave
    17th May 2010
  • RE: Apple's quiet iPhone enterprise efforts yield results
    @Tsingi
    NPD is just based on some sample survey, bot based on cold hard sales numbers, if you do have one please pass. That is what athnz is looking for.
    --Ram--
    ZDNet Gravatar
    Rama.NET
    17th May 2010
  • RE: Apple's quiet iPhone enterprise efforts yield results
    @athynz In any case the NPD numbers are only for the US market and only for one quarter and are skewed because iPhone only sells on one carrier, ATT, which is having trouble servicing the iPhone's demand. iPhone outsells Androids globally by far.
    ZDNet Gravatar
    junkieforsale
    17th May 2010
  • RE: Apple's quiet iPhone enterprise efforts yield results
    @Tsingi
    "Android" is an OS like "Windows". As such it is being sold to a slew of Hardware vendors. So it would make sense that Android as an OS would outsell the iPhone. You have one vendor vs how many? You have a few models with a set price vs how many models with a wide variety of quality and price. Again it only makes sense that as such Android would outsell the iPhone but I think the better analogy would be that Android is outselling the iPHone OS.. Apple and Oranges you know.

    Pagan jim
    ZDNet Gravatar
    James Quinn
    17th May 2010
  • ZDNet Gravatar
    Tsingi
    17th May 2010
  • Surprise, surprise!
    @Tsingi
    A) Strangely enough, I know a bank that uses Outlook for email, scheduling, etc., where meeting notifications and other functions vanish or fail to arrive in a timely manner while mail itself is too easily saturated, forcing a purge of saved messages on a nearly daily basis.

    2) I wonder how satisfied you are with your Nexus One considering Google's online store is now closed.

    3) No surprise since there are 20 times as many Android devices on 5 times as many services, usually at a much lower price. What if the iPhone were available on all those services
    ZDNet Gravatar
    vulpine@...
    17th May 2010
  • RE: Apple's quiet iPhone enterprise efforts yield results
    @vulpine@...
    2) V, I'm very happy that I got an unlocked phone online, in the nick of time. Actually the store doesn't seem to be closed yet, or it didn't seem so this morning. You'll now be able to get them the regular way. Perhaps a failed retail model for Google, but I had hopes it would succeed.

    3) But it is not. Choice, Apple does not offer it.
    ZDNet Gravatar
    Tsingi
    17th May 2010

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