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Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

AT&T: Is it alone on data cap island?

By | June 11, 2010, 9:42am PDT

Summary: AT&T has rolled out its new data plans with caps and the big question was whether rivals would follow suit. So far, it appears AT&T may be alone with its metered data plans.

AT&T has rolled out its new data plans with caps and the big question was whether rivals would follow suit. So far, it appears AT&T may be alone with its metered data plans.

As a refresher, AT&T now offers two data plans. The first is $15 a month for 200 MB and another $15 for 200 MB should you go over the cap. The other is $25 a month for 2 GB of data. Pass the cap and its $10 for an extra 1 GB.

Bernstein analyst Craig Moffett said in a research note that the most interesting thing since AT&T’s data plan is what hasn’t happened. Indeed, the U.S. wireless industry hasn’t followed. Moffett cast this inaction as a prisoner’s dilemma. The industry would be better off if it cooperated and followed AT&T’s lead. But if no one follows AT&T is at a market disadvantage. Clearwire has already said it will keep all you can eat data plans.

Related: AT&T revamps data plan pricing, adds iPhone tethering

Moffett wrote:

From the outset, Clearwire was the least likely to follow. They have a boatload of spectrum… and no customers. Capacity constraints sound like a prince’s problem when you’re a startup. Verizon is at the other extreme. They have a better network than AT&T, but they clearly understand that they will have to ration access to it in order to keep it that way. And they have signaled six ways to Sunday that they like the idea of metering. Perhaps they feel they can gain some short term advantage by delaying, and that they can switch later. But that’s a dicey game, since any customers they pick up as a consequence of their unlimited positioning would be more than a little disgruntled if Verizon surprises them with caps of their own. Their window to follow is a narrow one.

So where do we go from here?

Moffett outlined two scenarios. In one scenario, everyone but Clearwire follows AT&T’s lead. Metered usage becomes the standard. If metering becomes the norm, mobile video and music are in jeopardy. Moffett reported:

An ‘everyone meters’ scenario would, among other things, very likely spell the end of mobile video. According to Neil Hunt, chief product officer at Netflix, their content is currently encoded at a minimum of 500 kilobits per second and a maximum of 3.4 megabits. At 500 kilobits, a 200 MB plan user would burn through their monthly data allotment in just 12 minutes per week… and that’s assuming they didn’t use their data plan for anything other than watching video. Their next generation Silverlight player will be encoded at a minimum of 375 kilobits per second and a maximum of 1.5 megabits. At 1.5 megabits, the intro plan would be tapped out in four minutes per week. And even the power users’ DataPro plan would allow for less than an hour of video per week (just 41 minutes). Customers would pause before clicking on that link you just sent of the squirrel on water skis.

Aside from the mobile video problems, Moffett noted the following:

  • Under metering, there would be no wireless broadband substitution for wired alternatives. Cable’s market share and status would be ensured for go-to broadband delivery.
  • App developers would compete on the efficiency of apps.
  • Device demand could fall for high-end phones. Rich media consumption would be costly so why would you buy a fancy phone that encourages you to eat up your data plan.

In the second scenario, AT&T’s data plan move fails.

“If their effort to lead the industry to a rationed future were to fail, all these applications would thrive. Except that network quality would degrade. Potentially dramatically so,” said Moffett.

In addition price deflation would accelerate. That’s bad news for carriers, but good news for consumers—at least for a while. Moffett wrote:

Uncapped, deflation would be far worse. Clearwire has indicated on conference calls that their average user consumes 7 Gigabytes per month. At $40, that’s just $0.006 per megabyte. And that’s only for their mobile users. We were told yesterday in Seattle that their Wireline broadband replacement subscribers use “roughly twice that.” That’s just $0.003 per megabyte, sports fans. Quite a drop from the $1 per megabyte that currently accounts for 85% of the industry’s revenues. With radically (catastrophically?) lower prices would come lower investment returns… and therefore lower investment.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: AT&T: Is it alone on data cap island?
tomlin21-24319035676893835085146735905770 11th Oct
I can't indicator up for types RSS feed. Make wholesale jerseys sure you assist?
0 Votes
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They over charge the way it is.
Snooki_smoosh_smoosh 11th Jun 2010
I could go out and get a boost mobile phone and for 50 dollars per month get unlimited talk, text, and web. Till the major carriers follow suit, none of them will get my money.
0 Votes
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I think it's too early to call
oncall 11th Jun 2010
The new plans have been out 4 days. Until competitors start using AT&T's limited plans as a sales point in their advertising I would say they are taking a "wait and see" approach.
0 Votes
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ATT puts the hurt on IPad...
tricktytom 11th Jun 2010
People who were fence-sitting about an iPad purchase may now hold out for 'Droid pads which allow them a choice of carrier.

It's clear that ATT intended this move all along, because their iPad data-plan didn't require a contract; they obviously wanted no legal obligations in thier way.
0 Votes
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Says who???
techboy_z 11th Jun 2010
"The industry would be better off if it cooperated and followed AT&T?s lead."

No, no, and NO!!! For once the rest of the industry is looking out for the consumer. Let's hope ATT realizes this and reverts!
0 Votes
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@techboy_z Also, if I were one of the competing carriers, I probably wouldn't follow AT&T's lead. Why? Having unlimited data vs AT&T's 2GB limit would be an awesome sales pitch.

"Watch full HD movies all day, every day, on our network. On AT&T... you get one. Per month."
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http://bit.ly/8ZEh0U

Interesting.

Now, I'm in Australia where we have always had these restrictions, I currently get 1 GB which I have only exceeded by tethering my iPhone.

Apparently the average usage for iPhones on my network is 120MB a month.
0 Votes
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Is that a typo...?
Wolfie2K3 12th Jun 2010
The first is $15 a month for 200 MB and another $15 for 200 GB should you go over the cap. The other is $25 a month for 2 GB of data. Pass the cap and its $10 for an extra 1 GB.

200 MB for the first $15 and 200 GB for $15 more..? Sounds like a pretty good deal, if you ask me. Especially if the other data plan only gives you 2 GB overall.
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@Wolfie2K3 ... would be nice if only it wasn't a typo
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This is a slam dunk for round 2 of the Verizon red map/ blue map commercials. Two dragsters take off down the line, and half way down the at&t car stops, anchored by a cable that pulls off the rear wheels of the racer. The Verizon car wins...
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RE: AT&T: Is it alone on data cap island?
Doctor Demento 13th Jun 2010
The simple reality of this is that it is impossible for anybody to promise anyone a truly 'unlimited' amount of anything.

Wireless carriers have two options here, they can continue to lie to their customers by pretending that everyone has the right to 'unlimited' usage of a finite resource, and then deal with the inevitable complaints that arise when the bandwidth runs out, or they can admit that there never really was any such thing as an 'unlimited' plan in the first place, and stop promising what no one can possibly deliver.

Everyone knows that in the business world, 'unlimited' doesn't mean really 'unlimited' it means that the cap is set so high that they assume no one can possibly exceed it, but if you don't think these carriers promising 'unlimited' plans will cut you off for excess usage, you're in for disappointment.
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RE: AT&T: Is it alone on data cap island?
terry flores Updated - 14th Jun 2010
@Doctor Demento

According to my Verizon insider, there are "hidden" caps, and approximately 5-6 percent of subscribers exceed them. Verizon has a whole set of mechanisms in place like nag emails, warning letters, and automatic throttles to try and discourage violators from using too much bandwidth. Depending on your "account margin" or how much they are profiting from your business, they may finally terminate your contract citing Terms of Service violations AND charge you an early termination fee. Then you are left with no service and an uphill battle to try and get your money back.

Make no mistake, the carriers are not going to keep you if it means losing money. They would like you to settle down and be a good sheep for the shearing, but if you won't, then they want you to be somebody else's problem.
0 Votes
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> first is $15 a month for 200 MB and another $15
> for 200 GB

Like so much of zdnet... that is *NOT* supposed to say "200 GB".

Ugh.
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On top of terrible network and equally poor customer service, not to mention over-inflated prices for their phones and their plans, why in the world would anyone, in this day and age of nimble pre-paid no-limits phones from companies like Boost Mobile, even want to sign up for a metered plan from AT&T? Do you really want, or need, that rediciously over-priced iToy that bad? Until you have a great big indicator right on the phone, warning you, every time you do anything, exactly how much 'bandwidth' you have left, so there is no way you can ever 'accidently' run over your data plan, I would never consider their 'limited' service. This is actually a huge step backwards, to a time where the user is in constant fear of a huge bill arriving in the mail because they watched too many Youtube videos last month. AT&T can put this idea whwre the sun won't ever shine.
0 Votes
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RE: AT&T: Is it alone on data cap island?
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RE: AT&T: Is it alone on data cap island?
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RE: AT&T: Is it alone on data cap island?
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