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Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

How to save RIM: Suggestions from the ZDNet peanut gallery

By | December 21, 2011, 2:56am PST

Summary: Assuming RIM’s not-so-dynamic duo of Jim Balsillie and Mike Lazaridis get tossed, the big question for the company remains: What exactly do you do with RIM?

Research in Motion is an epic disaster. In fact, RIM might be the biggest train wreck in 2012. Late products, tablets without native email, a convoluted developer strategy and smartphones that just look dated created a parade of quarterly disasters.

RIM’s latest quarter just drove the point home. It’s so bad that rivals ranging from Amazon to Nokia and Microsoft have pondered a buyout. RIM’s co-CEOs sound conciliatory and agreed to take $1 a year in annual salary. You get what you pay for.

Assuming RIM’s dynamic duo of Jim Balsillie and Mike Lazaridis get tossed, the big question for the company remains: What exactly do you do with RIM?

Shockingly, few folks we’ve talked to have a plan—even potential buyers. Step one is to toss the co-CEOs. That move will feel good for all of 10 minutes and then reality sinks in. There’s no RIM strategy here, but folks have coalesced around enterprise and exiting software and maybe even hardware.

My fix for RIM goes like this:

  • Boot the CEOs;
  • End the charade that RIM is actually good at software, user interface and mobile operating systems;
  • Go Android;
  • Outsource hardware;
  • And double down on taking the things that made RIM great—security, enterprise servers and messaging—and take them to new platforms.

In other words, RIM becomes a software company that can take the BlackBerry experience—or at least the experience that mattered when RIM was in its heyday—anywhere.

And if I’m feeling cynical my plan B consists of selling the now below book value RIM to companies that need intellectual property. Google would love to have RIM’s IP. Perhaps RIM can sell Google patents when it moves to Android.

While you can quibble over the logistics of blowing RIM apart the common theme boils down to one word: Enterprise. RIM needs to focus. It needs to be about business technology. And it needs to do something pronto or frankly RIM may not even exist in two years.

Macquarie analyst Kevin Smithen said in a research note:

RIM’s hardware business is losing money by our estimates as investments in BB7, BB10, Playbook 2.0 and now a US marketing push offset a services business generating around $1 in EPS (earnings per share) by our estimates. The company could consider outsourcing to or partnering with a larger device manufacturer and abandoning BB10 in favor of a full adoption of Android. This would make RIM a smaller but more profitable and sustainable business. We would like to see RIM’s Board refocus the company on building enterprise
features for Android on top of its core strengths of messaging and security.

I did an informal survey of our ZDNet network and here’s what we came up with. Consider us the equivalent of the Peanuts’ suggestion box.

Jason Perlow:

Get out of consumer and focus 100 percent of the business customer. Forget game apps and go balls to the wall on enterprise. Anything that deviates from this mission is a distraction.

Jason Hiner:

1.) Make its backend high-security platform (BES) platform independent with client software that can work on every mobile device that walks into your office. Split the BES and device businesses the way Amazon has split the digital book and ereader businesses.

2.) Screw QNX (RIM stinks at usability and UI) and jump all over WebOS. Put it on killer hardware and become the third wheel in the global smartphone market.

James Kendrick:

Not much RIM can do. Whatever RIM tries needs to be radical. My suggestion would be to scrap the BBX (BlackBerry 10) and grab open-source webOS and start over. WebOS has roots with good keyboard support.

Steven Vaughan-Nichols:

I’d tell RIM’s executives to bite the bullet and give up their delusions of keeping the old Blackberry OS alive and stop wasting money on trying to develop a new QNX-based BlackBerry OS. There are not enough ISVs around to support either one. Instead, they should be spending their research dollars on porting Android to their platform and start working on their marketing campaign. “The reliability of a Blackberry and the application richness of Android. You can have in all on the 2012 BlackDroid.”

And, do it Now. There’s no time left to waste.

Ken Hess:

Not just for RIM, but for any company in their position, I think it would be interesting for them to create a mirror service, such as Skype for people to use in addition to their physical device. The accounts between the two could be shared. I’m not sure RIM is worth saving but I can tell you that the first company to do something like this will win a huge fanbase. They will never be without phone service and can use their service on any device.

David Gewirtz (DIY IT)

Become a software-only company. The need for secure enterprise messaging is far from dead. But they’ve completely lost the war on handsets and tablets. Focus solely on hardened messaging and there’s a chance they can stay alive (although in a vastly diminished form).

That, or they could start producing iPad games, which is Microsoft’s current strategy. Heh. RIM shot.

Also: RIM’s Q4 outlook: BlackBerry shipment projections tank | RIM expected to cut BlackBerry sales targets | RIM CEOs respond about poor U.S. sales, BlackBerry 10 delay | CNET: Want a BlackBerry 10 phone? Don’t hold your breath

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Topics

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: How to save RIM: Suggestions from the ZDNet peanut gallery
lorax1284@... 13th Jan
@MobileAdmin
DELL! That's the fit: Dell tried being an Android also-ran, and they do design decent hardware... I for one would fully support a Dell buyout of RIM.
The $1 salary is a joke for folks that have expense accounts and $Millions in stock.

The board should give them a $1 salary, strip stock and expense accounts ... and remove their decision making ability before they make more bad choices, like, .... making phones for Microsoft.
@BrentRBrian START BUYING BB 7 PHONES. PROBLEM SOLVED.
Anything else will spell their demise or take over.
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Android would only hurt RIM
Mister Spock 24th Dec
@Uralbas.

They would just be another Android "vendor", and nothing more, with high end hardware competing with cheap hardware. As many are discovering, most Android buyers are purchasing the cheap hardware.

RIM would not survive going with Android.
plain
@Mister Spock

I agree, Android is a non starter here as RIM has always been about the complete package they offer. Android would be a poor choice as if buyers are passing up expensive Blackberry phones for cheap Android phones now, how would making an expensive Blackberry/Android phone help them in any way.

Answer: it would not. RIM needs to offer the unique package they have today. What they must do is enhance what they have, not go the "Me, too" path of Android.
@BrentRBrian Can them I say!
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Or go with Vaughan-Nichols idea
Mister Spock 24th Dec
@BrentRBrian
of adopting Android? It would appear that would be a bad choice, as HTC is discovering.

It would in truth, actually be a much smarter move for RIM to start building Windows devices for Microsoft.

Android and WebOS would not save them.
plain
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The peanut gallery ..
MobileAdmin Updated - 21st Dec
It seems many people still fail to understand how RIM's solution and infrastructure function. It's not the device. It's all tied together. Only RIM and Apple control the whole stock and by doing some they are able to provide the security and management they are known for.

Unless Google provides full control of Android and the API's needed to manage the device fully RIM won't go near it. We see long it has taken them to buy QNX and intergrate with their backend. It's about 6 months away from being transitioned. When done it will be the most robust, secure platform on the market.

You need to accept the fact WebOS is DEAD. No one is going to use it, it has barely 1% market share, no one is making devices and if they do they will get squashed in the states. How did HP make out with it?

Now onto the woefully misguided "fixes"

- Android is not making anyone much money, How can RIM make any progress in a market with a new device every 2 weeks and a hodgepodge of OS and UI? Android is a mess and in worse shape then RIM, they have developers but that's going to last another year before it hits a wall. Google see's this is and trying to reel it back in some.

- Sure, force the CEO's to step down. They still own a controlling share of the company so who is the wonder CEO that is going to step in and make all right? There are no more Steve Job's out there. How many CEO's has HP been through?

- Agree outsource hardware to someone else, RIM cannot keep up here and should focus on fleshing out BB 10 / QNX. Samsung or hurting HTC make good options but ZTE is hungry as well. RIM has a lot of interesting acquisitions the past couple years that they have failed to execute on.

- TAT
- NewBay
- DataViz
- Ubitexx
- GIST
- Tungle
- Scoreloop
- TinyHippos
- JayCut

- Agree cut back the device catalog. 3 options Max. A low end, a high end, touch screen. This allows price points and devices for emerging markets. Spreading out to multiple devices is slowing them down.

- Considering the malware mess on Android, people still want a secure way to communicate and RIM remains a solid communication device. The mobile market is growing by leaps and bounds and RIM still has the 3rd largest market share.

- The stock price is outside of RIM's control. They are victim of biased US financial analysts and market shorts. For all the doom and gloom they are still growing, still making money. The past quarter was worse due to Playbook write down (which many companies do end of year, but lets ignore corporare accounting practices) and the costs around the service outage.

QNX OS 2.0 is solid, it fixes many of the issues the tech blogs have with it. I doubt it will be enough as they (ZDnet included) love to grill RIM and give passes to Apple / Android. I think many are just bitter they were stuck with a old 8000 series Blackberry and never really took time to learn the device, the OS or where RIM excels. Blackberry is a tool and when used as designed is the best of it's kind. Now if you want games and media streaming look elsewhere.
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@MobileAdmin i actuarially agree that android move would be foolish for many, many reasons.. but.. they will run out of money before they can bring their BB 10 solution to market.. they just don't have the wherewithal to compete with Apple and Samsung.. they are going to get bought.. and if they have to much pride to be bought.. they will go out on their sword and go bankrupt..
@MobileAdmin You strategy sound about right.

I would add three things,

one they should build there own Android store for all devices but treat like Apple does there's, test each piece of software to the max before releasing it for sale.

They need to invest in there media delivery capabilities, build a integrated music, book, and video store.

An they need to maintain there presence in the tablet market, which it seems they are currently doing.

And the fourth and final thing, stick two fingers up to the market analysts and the hedge funds that want to asset strip the company.

An I think RIM has enough money to survive for at least another year to two possibly longer. I do not think anyone will buy them because there is no one to buy them, Apple do not need, Samsung got there own software stack they are developing, Google got Motorola, Microsoft got Nokis. HTC have not got the money. Chinese companies would probably be blocked by the US and Canadian governments. Who else got the cash to buy them out and developed product, I cant think of anyone else an that why everyone in the markets just want to asset strip the company, because it easier than rebuilding it and there no one to buy it.

If anyone does buy it, it will be a private equity firms but given the lack of cheap cash out there, I do not think that will happen.
@Knowles2

Possible options as there are many looking for a place in the mobile market

- Dell
- IBM
- Intel
- Cisco

All of these would kill to have the presence RIM has in enterprise.
@Knowles2 .. NONE! of competing in the mobile device space.. Googles been at it for 3-4yrs.. and they haven't caught up either.. RIM?? Seriously now??
@MobileAdmin
DELL! That's the fit: Dell tried being an Android also-ran, and they do design decent hardware... I for one would fully support a Dell buyout of RIM.
@MobileAdmin Well said sir. The problem is not with the devices and quality of the "tool" that RIM products are designed to be. I'm on board with QNX for the phone devices. The new Torch 9850/9860 on QNX? Will shut up a lot of band wagoners.
@MobileAdmin Agreed. You should be analyzing for ZD rather than most of the shirts here who seem to be chasing RIM round the toilet boil with pitchforks in hand.
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@MobileAdmin
Thank you for writing the insightful, intelligent analysis of the market at large and RIM in particular that so-called pundits / journalists / analysts seem completely disinterested in or incapable of writing.

One point: you didn't address other posters' suggestions to "ditch the consumer market"... those that spew out such nonsense don't acknowledge that "the consumer market" is exactly where Apple lives, and how Apple devices are making inroads into the enterprise: employees are consumers, too, and many MANY companies allow their users to pick their own device and the company pays for it (not as secure as a corporate mandated & controlled device).

RIM will catch up if it can successfully develop and market devices that are the best of both worlds, and I honestly believe and hope that a full touchscreen handheld device based on BB10 (and hopefully a Torch Slider form factor with the legendary keyboard / trackpad / touchscreen user interaction features) will fulfill on that.
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My suggestion
ben.rattigan 21st Dec
Open BBM up to other platforms, better OS. Bigger PlayBook (PlayBook is good, just needs a 10" version) more apps, more apps, more apps..... and Angry Birds.

Change branding and marketing to aim at younger market (teens) which is buying into BB, my kids and all their friends have Blackberry phones because BBM saves parents a fortune in SMS costs, RIM must take advantage of this release a cheap touchscreen phone around the price of the Curve 8520.

Work with a big games console maker (Sony or Nintendo) to develop some sort of integration between a console and BB platform. Nintendo has nothing in the smartphone market, help them do this. Mario on a BB, BBM on the new WiiU.
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@ben.rattigan

A bigger Playbook, sure for some, but I'd keep my 7" and not switch.
@ben.rattigan
I am not a gamer, but the idea of linking apps between my smartphone and the bigger screen, is just so very Ironman 2. Someone needs to do this.
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Larry, there is no longer any distinction between enterprise and consumer mobile hardware.. that's where tweedle dee and tweedle dumb screwed up.. they, like you didn't realize that this distinction no longer exist... this is why RIM is in the predicament they are in.. LG, Sony-Ericsson (now just Sony.. Ericsson's called it a day..) and Motorola can't make money from android.. none has made profit from selling android handset in about 2yrs of trying (see link below).. HTC had downgraded their numbers for next quarter twice already and their stock price has tanked (think they might have stuffed the market last quarter?? lol..).. Samsung is the only android manufacturer whose manage to make money on android.. why do you think RIM could make money in this area when everyone except on manufacture has failed?? android makes NO SENSE.. just get out of hardware all together.. there is no money in it unless you're Apple or Samsung.. these other guys are selling handset, but they are just not making money doing so.. and that's not viable long term.. the war is over.. it's Samsung vs Apple... everyone else will be out of the mobile devices game in two years time.. Apple takes in 60-66% of all profits from all cellphone sold (ALL cellphones not just smartphones) off of a market share of ~7% all cellphones (again, not just smartphones).. Apple is winning this war.. businesses exist to make profit.. no profit and you don't have a sustainable business..

http://www.asymco.com/2011/07/29/apple-captured-two-thirds-of-available-mobile-phone-profits-in-q2/

RIM need to open up their secure platform to other people's hardware.. concentrate on the back end... that's the only part of the equation they excel at and it's already entrenched in companies, they use it they trust it.. just let other's (iOS, android) piggy back on it an use it.. sell your servers and backend equipment.. an enterprise play, yes but just get out of mobile hardware.. that war is basically over..
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Here's my suggestion:
Joe_Raby 21st Dec
License ActiveSync, and move your BES developers over to the OS team and make something half-decent....on second thought, fire them all - especially the doorknobs that built the whatever-you-call-it-OS that was on Playbook - and hire some new blood with some design experience.

....oh, and liquidate your assets at the Waterloo datacenter to subsidize development. You don't need it anymore if you license ActiveSync, and BIS is just dumb now that you have POP3 and IMAP4 support built into email clients.
@Joe_Raby You obviously have never used BES and seen the difference it makes and how much better it is than ActiveSync. First, show me how you will sync your Memo's OTA via ActiveSync and then count the money saved with BES because BlackBerrys sip data, which is important when traveling.
Android is a non-starter for Blackberry; RIM needs to own the stack if they stay in handsets. They should have bought Palm (+webOS + developer community) when they had the chance or developed a tight partnership with Windows Phone 7.

But honestly, that ship has passed. RIM had a half-dozen opportunities over the past 5 years to do it right and let the market pass by them over and over. The longer they try to actively innovate in handsets, the more time they waste. Bring out QNX to optimize the BBM and email experience, but don't design it to be a second-rate iPhone. It's too late to make a difference; RIM's market is set. TAT and QNX could have made a difference, but the acquisitions were 3 years late and the integration is obviously happening too slowly.

Now, all that's left is being Nokia-lite in parts of the world and being an enterprise mobile security solution in North America and Europe. 5 years of actively tuning out the market have consequences.
Take it behind the shed and shoot it.

I just don't think there's anybody at RIM with the genius to turn the company around anymore. Even the people that were ******** enterprise lovers of the BB are starting to switch now. Some very large companies have a lot invested in BBs but I think even those will switch within 5 years.

Everything about using a Blackberry is so 1999. Blackberry Enterprise Server (and the way email is handled in general!), the Blackberry software to sync to your computer, the interface, the way to handle apps. And then some of the handhelds are just redonkeylous. Like the one where you have to push down your entire screen to "click". Who the hell thought of THAT stupid idea. Why not add an accelerometer and the user jump to click? That'd be fun!
@arodriguez@...
LOL "hard core" is filtered. Get your minds out of the gutter wink
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....
There is no hope for them. They waited way to long to respond to hardware and software competitors that they will never catch up with. And the things they offered as competition made everyone just cringe and feel sympathy for them.
They have some things that would be worth it for other companies to buy. But if they do stay in business they will just be a ghost of a company, like Blockbuster, that you hear about once in a while and say "Wow. I didn't know they were still in business."
Sell what you can, RIM, and don't forget to hit the lights on the way out.
My fix for RIM goes like this:
Boot the CEOs;
Go Windows Phone 7; either get MS to buy them or cut a deal like Nokia, Android is insecure and not enterpise ready, worst cusotmer satisfaction between compared to iOS and Windows Phone
Outsource hardware;
Concentrate on Business, forget consumer, focus on great???security, enterprise servers and messaging.
@wthilo@... Yeah, adopt Windows Phone, the only truly enterprise accepted Mobile OS that comes with Office bult-in.
@sagec Or go find the guy selling Playbooks for cheap out of the back of a big truck.
Get Nokia to build the hardware and integrate their encrypted messaging with exchange, if they want to keep it at all. People want smartphones with consumer oriented features and apps. RIM has proven they don't get how to give them that. And people DON'T want to carry two devices. So there you go RIM, partner or you're gone. WP is their only choice, android has way too many security vulnerabilities to even be considered, not to mention the unending IP problems stemming from googles unethical engineering practices. But if they begged MS/Nokia and couldn't sell them on the idea then they're done. MS/Nokia must already have secure messaging and all of RIMs patents covered on their own. With android and webos both non starters, it's convince MS/Nokia or break up and sell off.
@Johnny Vegas too late for that. Microsoft will not let Nokia build hardware for the competition. That would be like Ford building cars for Chevy.. RIM missed that option when Microsoft bought Nokia.
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@Rick_Kl
for competing companies, I doubt Nokia would change course and do so.

As we have seen with HTC, and to some degree, LG, manufacturing Android phones would have been a foolish a choice for Nokia, where as the majority of Android buyers are choosing low end handsets, this is not the area anyone would want to enter into.

For RIM to go with Android, they would really need a unique presence to compete. Why would Nokia be interested in building Blackberry phones, when it is not the hardware that is the issue with sales?
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Here's how to save RIM
martythesandler 21st Dec
1. Fire all executives at or above the VP level. It's called clearing out the deadwood.
2. Get one superdeveloper on board, someone with a track record of saving dead programs.
3. Tell this superdeveloper that he/she has 18 months to deliver a ready-to-go blockbuster product.
4. Inform everybody that what superdeveloper asks for, superdeveloper gets. No red tape, no budget restraints, no headcount restraints, and absolutely no interference with superdeveloper's choices of projects and people.

I know one person you have on board already who could do this. You probably have 10 I don't know. Get with it!
@martythesandler ..
ZDnet bloggers: How to NOT sound ignorant:

Step 1. BlackBerry is not a media phone.
Step 2. BlackBerry does not need to be a media phone.
Step 3. Those of us who use BlackBerry phones for what they were intended to do are totally satisfied with their performance.
Step 4. If you want a media phone, buy one and stop criticizing BlackBerry for not being a media phone.
Step 5. Stop hurting BlackBerry's feelings.
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@ITOdeed 7. 1% of the population want to carry around two devices instead of one..
Larry, before you and your fellow blowhards at ZDNet tell RIM how to do business better, show us YOUR OWN history of generating 5.2 BILLION DOLLARS of revenue in 3 months!!

From TechCrunch360.com: "RIM???s revenue for the third quarter [2011], which ended November 26, was $5.2 billion, down six percent from $5.5 billion in the same quarter last year, [but] up 24 percent from the previous quarter."
Larry, before you and your fellow blowhards at ZDNet tell RIM how to do business better, show us YOUR OWN history of generating 5.2 BILLION DOLLARS of revenue in 3 months!!

From TechCrunch360.com: "RIM???s revenue for the third quarter [2011], which ended November 26, was $5.2 billion, down six percent from $5.5 billion in the same quarter last year, [but] up 24 percent from the previous quarter."

Hmmm ...
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How to save Rim IN 2012
cmurray@... 21st Dec
They called it 'crackberry' didn't they? Kinda says it all for 2011! Let's hope those in charge can turn RIM around in 2012. Us long-suffering, and not-so-long, shareholders would enjoy this as a new year's gift. Please!
Don't blame CEO, they want RIM win.

RIM has strange culture and self distruct political environment.

In RIM if a new hired person figure out major problem and introduce efficient approach, both manager and his buddy group member will proof their wrong approach works. just like someone point out driving a car is right way, pushing a car is wrong way, then both manager and his buddy group member will hate you, and proof that 3 person can also move the car by pushing it. cheating email will be sent to some vice president, saying like: see, the car moving, pushing a car is a natural part of the process, in order to deny new hired contribution of introducing skill of drive a car, they have to deny merit of driving a car.

It is very strange company culture and strange company political environment, it promote stealing and cheating skill. RIM???s management may be a typical instance in MBA course.

This culture deny or steal hardworking team members??? contribution/innovation, generate strange political environment, destroy RIM.

So don't blame CEO, some of their VPs and VPs' expert generate terrible culture and self destruct political environment.
Don't blame CEO, they want RIM win.

RIM has strange culture and self distruct political environment.

In RIM if a new hired person figure out major problem and introduce efficient approach, both manager and his buddy group member will proof their wrong approach works. just like someone point out driving a car is right way, pushing a car is wrong way, then both manager and his buddy group member will hate you, and proof that 3 person can also move the car by pushing it. cheating email will be sent to some vice president, saying like: see, the car moving, pushing a car is a natural part of the process, in order to deny new hired contribution of introducing skill of drive a car, they have to deny merit of driving a car.

It is very strange company culture and strange company political environment, it promote stealing and cheating skill. RIM???s management may be a typical instance in MBA course.

This culture deny or steal hardworking team members??? contribution/innovation, generate strange political environment, destroy RIM.

So don't blame CEO, some of their VPs and VPs' expert generate terrible culture and self destruct political environment.
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Help Turnaround RIM
Brian Thompson 21st Dec
Help Balsillie and Lazaridis turnaround RIM. Join the experiment at www.helpturnaround.com

"How about offering Android OS, Windows OS, and QNX on BlackBerry devices. Sounds drastic, but it may just help RIM regain their market share. BlackBerry???s OS is primitive by current standards, think Palm OS. However, the brand name and hardware still resonates with consumers (typing without keys, hell no!). Given the option to buy an Android HTC, Samsung, or BlackBerry, I would buy an Android BlackBerry. There is strong brand affinity with BlackBerry, and Berrys are perceived as quality devices. I think most folks would buy an Android BlackBerry. This would be similar to how consumers were receptive to Kindle Fire vs. (insert manufacturer) tablets. Hello, market share.

Let???s dig into Kindle Fire and Multi-OS BlackBerry analogy deeper. Quite understandably, the phone market is very different from the tablet market. But Amazon???s Fire was a success given the brand affinity (Amazon/ Kindle), perceived quality, and PRICE. Amazon can sell the Fire at a loss, and make up for it with content revenue. RIM can probably steal a page from Amazon???s playbook, but herein lies the problem ??? there is not enough compelling content for BlackBerry devices. However, by offering Windows OS, Android OS, and QNX on BlackBerry devices RIM can potentially make significant headway in the content space as well. Imagine a curated Android, Windows, and QNX app store with excellent search and discovery features. Hello, Mr. Bezos.

Would this alienate RIM???s corporate clientele? Probably not, given RIM???s recent announcement of multi-platform BlackBerry Enterprise solution.

Is this a huge undertaking? Sure. Will it be easy? No, but nothing is. The folks in Waterloo are uber smart, so let???s see some results in 2012."

Above recommendation from www.HelpTurnaround.com - an experiment to curate best strategic recommendations to help turnaround a company.
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Help Turnaround RIM
Brian Thompson Updated - 21st Dec
Following recommendation from www.HelpTurnaround.com - an experiment to curate best strategic recommendations to help turnaround a company.

"Most RIM employees use BlackBerrys, similar to how most Microsoft employees use Microsoft products (really, hotmail over gmail?). Give all employees iPhones/ Android phones. You probably have the smartest set of employees in Canada, let them play with whats winning and collectively determine your next hand set. Given that your employees have the strongest fundamental understanding of RIMs infrastructure, capabilities, and limitations you are bound to have a better product roadmap than the recent QNX debacle. Sure, this is a process and you will need to prioritize recommended features/suggestions. But do it, and do it effectively like you did back in the glory day. Lean RIM."

To see more, visit www.helpturnaround.com
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...
Go Android;
Outsource hardware;
And double down on taking the things that made RIM great security, enterprise servers and messaging and take them to new platforms.

in short become a service provider ...???...
It is sad to say, but I must agree with the author. The days of RIM are numbered. I used RIM when they were good due to my work requirements, unfortunately even my colleagues that still use RIM are/ and will be giving it up soon.
Microsoft should buy them to get thier customer base (what's left of it) for WinPhone and integrate the parts that are good from RIM - "security, enterprise servers and messaging" into the WinPhone infrastructure.
Partner with Magic Jack Plus and make it a business device
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Every time I see RIM ...
rmhesche 22nd Dec
I think of a sex act.

Sorry.

.

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