HP: Is it a broken company?
Summary: There's no middle ground on HP. The company is either a screaming bargain or broken. Figuring out whether HP is a bargain or broken is complicated.
HP is either the greatest value in the technology industry or a company on the wane. Turns out there's not a lot of middle ground when it comes to HP.
The company's future---now in the hands of new CEO Meg Whitman---was a key topic in multiple places. On ZDNet's Great Debate series, the question was simple: Can Whitman turn around HP?

Whitman: The great HP fixer?
I took the side that Whitman wasn't going to bring HP back to its past glory. The primary reason is I see Whitman as an interim figure. She's the fixer, the communicator and the one who will hopefully create a structure that will enable an internal candidate to take the reins.
In other words, Whitman can stabilize HP and execute a short-term vision, which appears to be a spin-off of the PC business and a software strategy that revolves around Autonomy. However, is Whitman the CEO for the next decade?
More: Great Debate: Can Whitman turn around HP? | HP's biggest challenge vs. IBM, Oracle: Continuity | HP's CEO carousel continues: Whitman officially in, Apotheker out
Add it up and I argued that HP's problems will outlast Whitman's tenure:
Whatever HP decides it wants to be when it grows up it needs to focus on research and development and carve its own path. The current model revolves around being someone else---IBM, Cisco, Apple, whoever's next. The problem is that HP has starved R&D at 3 percent of revenue all through the Mark Hurd years. Now HP doesn't have the financial heft to suddenly jump to 6 percent (IBM levels) or even higher. That's why I'm arguing that Whitman can't turn around HP. HP's R&D problems will last longer than Whitman's tenure if history is any guide.
Given my points about Whitman, it's a natural leap to assume I think HP is broken. I don't necessarily see HP as broken because frankly I don't see it as one company. It's a series of companies that are stitched together in a way that doesn't quite make sense.
Among the moving parts:
- The enterprise server, storage and networking division could stand alone. That unit is the core of HP's system and data center beachhead.
- The PC business is profitable and No. 1 in market share. But is there a future for a consumer focused low-margin business?
- The printer unit is a cash cow, but in many respects it faces the same threats as the PC division. Another wild-card: What if society really goes paperless?
- The services unit is solid, but doesn't have the high-end strategic feel of an Accenture or IBM. Getting there takes work.
While you can debate whether HP is a broken company, there's also a good argument that the company needs to be broken up. HP is about to enter a multi-decade period of transformation. You can't create a long-term vision, boost R&D and improve continuity overnight.
On the flip side, HP has a strong brand and market standing. As Whitman said "HP matters," but it's an open question of how much relevance the company will have going forward.
The HP-as-broken theme was analyzed by Sanford Bernstein's Toni Sacconaghi earlier this week. Sacconaghi noted that HP is cheap at 4.9 times projected earnings. He wrote:
Prior to this month, not one tech stock with a market cap of >$5B has traded at less than 5.5x earnings in the last 20+ years. In fact, ex financials, only 19 stocks with market cap above $5B have traded below 5.5x since 1990 (of which nearly half were in the cyclical energy sector), and only 5 stocks with a market cap over $20B have traded that low.
Sacconaghi argued that HP isn't broken, but Wall Street is treating it like a dead company. That take led to an interesting discussion on the Enterprise Irregular email list. Among the notable comments:
- HP's valuation is based on historical metrics, but there are no guarantees that the company will have the same earnings and revenue profile going forward.
- Others argued that HP's demise really started with the acquisition of Compaq. The acquisition of EDS muddled the strategy even more. Now HP may need to merge with a major services firm and hand over management to the partner. Without a transformational merger, HP is going to ultimately have to sell off divisions.
- HP doesn't have a purpose and has lost it soul.
- Private equity has to salivating over HP and the prospects for a leveraged buyout. Also note that HP retained Goldman Sachs to fend off any hostile takeovers.
Has the HP hate gone too far? It's too early for definitive answers, but rest assured the polarized debate will continue.
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Talkback
RE: HP: Is it a broken company?
RE: HP: Is it a broken company?
If anyone has worked for HP as a contractor for the Navy, you know for a fact that the Navy would be way better off on their own.
When I worked there for short contracts, all I did was browse the web and watch Netflix all day. All though I was happy to get paid, It was also sickening to see tax dollars wasted left and right (much more than just staff wages). HP hired managers who are good at playing the government politics game to ensure they keep raking in the contract money rather than actualy providing good service.
RE: HP: Is it a broken company?
The culture which drove the old days of innovation has been deliberately buried by Hurd and Carly. With a company as large as HP it will be virtually impossible to bring it back too, short of pulling a Bell labs style operation where they fund a semi-autonomous group. I don't see them doing that.
They have services.... except that Hurd ran out a lot of their best talent with jaw-dropping pay cuts and layoffs.
Their PC side is big, but HP's brand is hardly considered premium and the uncertainty has been rocking their perception further.
Printers? In my experience tablets are, finally, rendering print media obsolete. The paperless world that was talked about loudly years ago is now arriving without a fuss.
Software? I've used some of their products which were purchases from other companies. As soon as they purchase a software company the quality goes to the toilet.
I guess servers is still going well....
RE: HP: Is it a broken company?
RE: HP: Is it a broken company?
RE: HP: Is it a broken company?
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RE: HP: Is it a broken company?
RE: HP: Is it a broken company?
This is supposed to be the "RIM...PlayBook" link...
RE: HP: Is it a broken company?
RE: HP: Is it a broken company?
Meg's legacy - if positive - will be she came in as a trauma nurse, staunched the bleeding and stabilized the patient while the board found its Gerstner equivalent to turn align HP's powerful assets into a cohernet services delivery vehicle.
RE: HP: Is it a broken company?
It can get to the front with effort and more so with innovation. They have the people, I believe the resources, now do they have the vision and the will?
RE: HP: Is it a broken company?
RE: HP: Is it a broken company?
RE: HP: Is it a broken company?
HP has to realize that it has all the parts for a great company but those parts should run independently but still able to compliment the other elements within the Corporation, a good president will encourage each division to play on its strengths but encourage other divisions to work on complimentary products for the other divisions. So HP is not broken at this time, it is just misguided in that it doesn't understand the pieces it does have. If it continues to focus on just one area in the misguided belief that this is where its future lies, then yes it will be a broken company before Whitman fulfills her mandate, then who will buy the worthless remainder.
Meg kills everything she touches...
Great work HP! Did anyone think to look at her past disasters before hiring her? It seems not...
RE: HP: Is it a broken company?
RE: HP: Is it a broken company?
RE: HP: Is it a broken company?
They screwed Colorado Memory Sytems. ( CMS tape drives ) I was also there and couldn't stand the arrogance of the " HP_TITES " to the former CMS workers...so when I finished my CMS contract, I said NO to HP....And NO to the Test Group when they found out I had worked for TEST at AMD...
Honestly, HP treated many of the people in Colorado like second class citizens that didn't deserve HP in the first place...
They did the same to COMPAQ and killed off a good support site when they took over...
I could see this because I was from BOTH CA and CO cultures!
My only observation:
HP's HUBRIS has finally met with it's NEMESIS...
My Recommendation:
Get back to building just GOOD TEST EQUIPMENT...
Oh, YOU gave that market to some overseas companies...
too bad....
RE: HP: Is it a broken company?
Another mistake is that Board of Directors are providing exit packages and other exorbitant bonuses that need not be earned but are paid simply for being there. A leader must improve the profitability. If they fail to do so they should not receive bonuses, nor severance packages when they leave. Leaders should be required to perform or be removed without further compensation. A test of a true leader is their willingness to take on a position with the only guarantees are those based upon their successes. If a prospective leader demands a golden contract they are not a leader and they know it, thus the golden contract demand.