Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

HP's TouchPad: Mixed reviews about user interface, inevitable iPad comparisons

By | July 6, 2011, 4:30am PDT

Summary: Ever since the TouchPad was introduced back in February, Hewlett-Packard has insisted that this webOS-based tablet is not an iPad competitor but something else entirely. Nevertheless, the comparisons can’t be stopped.

Ever since the TouchPad was introduced back in February, Hewlett-Packard has insisted that this webOS-based tablet is not an iPad competitor but something else entirely. Nevertheless, the comparisons can’t be stopped.

Most of the reviews of the TouchPad here on ZDNet and other tech news sites have been very mixed, although mostly tipping over to the negative side.

Before I get to my thoughts about the TouchPad after spending a few days with it, I also showed the device to a few friends and family who don’t own tablets to get a fresher perspective on what these consumers liked, disliked and would be looking for should they ever decide to get a tablet.

(Note that this is not a scientific study nor am I claiming that this is going to be the overall opinion of any demographic groups. It’s just a collection of first impressions.)

Nick, 25:

Overall I found the interface intuitive enough.  The one odd thing was the method of closing windows by dragging them to the top of the screen; I’m not sure if I would have figured that out if I hadn’t heard you guys say it right before I tried it out.

Other than that, I think everything was clear enough to understand without instructions.  Power/speed wise, I don’t really have any basis for comparison, but it felt fast enough and I was never bothered by slowness or lag.

Brent, 26:

The cheap construction bothered me. It felt as if the screen might come off the back at any moment.

In general, the design felt reminiscent of an iPad, with the large screen and single button, however, their attempt at differentiating it by making the button skinnier and rectangular, just made it more difficult to push.

The interface was fairly simple, however figuring out how to close an app was completely non-intuitive. You have to drag it to the bottom (toward the system tray/dock), which I would think would create a shortcut to it on that tray. And then, it shoots in the opposite direction and disappears. [We] thought it would be a good idea to have a garbage can to drop it to or something.

The only reason I wouldn’t get an iPad is because it’s too expensive. I wouldn’t consider a different tablet for more than $300.


Ivan, 45:

It is heavier compared to the iPad. The good thing that I noticed was that the speakers were surprisingly good for a tablet. As for the interface, it’s not as quick as the iPad, but it was sufficient for me. When I was looking at YouTube videos, they came up immediately and quite clear. No problems with Internet access.

One problem was that I couldn’t find how to close the browser after opening it. I wish I had a chance to test out if it had the equivalent of Microsoft Office (i.e. Word, Excel) so if I was using this to do work.

As for my thoughts?

Topics

Rachel King is a staff writer for ZDNet based in San Francisco.

Disclosure

Rachel King

Rachel King has no business relationships, affiliations, investments, or other potential conflicts of interest relating to the content posted in this blog.

Biography

Rachel King

Rachel King is a staff writer for CBS Interactive in San Francisco. Before serving as a contributing editor at ZDNet in New York City for two years, she previously worked for The Business Insider, FastCompany.com, CNN's San Francisco bureau and the U.S. Department of State. Rachel has also written for MainStreet.com, Irish America Magazine and the New York Daily News, among others. Rachel has a B.A. in Mass Communications and History from the University of California, Berkeley and a M.S. in Journalism from Columbia University, where she served as art director for the student magazine, Plated.

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RE: HP's TouchPad: Mixed reviews about user interface, inevitable iPad comparisons
tringo007 27th Sep
Thank you for the auspicious writeup. It in fact was a amusement account it. Look advanced to far added agreeable from you! By the way, how can we communicate? antibiotics for sinus infection
0 Votes
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no go
ulicesd@... 6th Jul
well I was a WebOS supporter from the start. I am a little disspointed I waited this long and nothing. Something as simple as a the 'integrated skype calls did not work.'
"I had to figure out how to manually log out of the Messaging app (which wasn?t that simple) "

Isnt that how you signoff of gtalk on your computer, by clicking you status which pulls down options to change your status and sign off? Also, unless you do sign-off or power down the device, it is expected that the messaging app keeps you logged in, why should it log out automatically?

Closing an app is done very differently on webOS and I agree that without being told it is hard to figure out but once you do, there couldn't be a better way of closing apps!!

I agree with the others though!
Thank you for the auspicious writeup. It in fact was a amusement account it. Look advanced to far added agreeable from you! By the way, how can we communicate? antibiotics for sinus infection
I had very high hopes, as I really loved Palm(s). Oh well, there's a guy on ebay selling Lifedrive with a flash hd for $170 and wifi, maybe that's really all I need anyway.
Interesting considering apple just made their beta program http://adf.ly/20MVU open to the public.
I posted a complaint previously based on information provided by HP on HP's website http://www.shopping.hp.com/webapp/shopping/store_access.do?template_type=storefronts&landing=rts_tablet&category=rts_tablet wherein it was written: "This PC is preloaded with reduced-functionality versions of Word and Excel with advertising." I did not like that part of it. I was messing with one in the store and didn't see ads, could not find them in fact. A call to h/p revealed that the product-page statement about ads in the office software does not apply to this product. So, no ads, I was told by the h/p representative. That explains why I could not see them. A good thing in the end.

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