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Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

HTC: The sales mojo is gone as it falls behind Android curve

By | November 23, 2011, 10:32am PST

Summary: HTC cuts its sales outlook for the second time in the fourth quarter as it falls behind in the Android race.

HTC has cut its fourth quarter revenue outlook and said sales will be flat with a year ago, or NT$104 billion ($3.4 billion). Analysts had been looking for sales of NT$130 billion.

In other words, HTC, which already disappointed with its revenue outlook just a few weeks ago, is seeing its business crater as it struggles to compete with not only Apple, but Android rivals such as Samsung and Motorola Mobility. HTC last month projected sales of NT$125 billion to NT$135 billion.

These HTC phones aren't selling.

As previously reported, HTC is facing a lot of headwinds for 2012. It looks like those headwinds have already arrived courtesy of a bevy of smartphone launches this quarter.  HTC is an interesting squeeze as Samsung moves to establish itself as the alpha Android partner. Also see: HTC: Challenges going into 2012 mount as Q4 unit outlook weakens

In a statement, HTC said:

Due to global macro economic downturn and market competition, the assumptions of 2011 Q4 financial forecast provided earlier are no longer applicable. HTC expects 2011 Q4 revenue to be approximately the same as Q4 last year. Despite 2011 Q4 revenue is not what we expected, HTC has strong confidence in its products and operation. We expect that growth will return in 2012 H1.

Of course, the big question revolves around what HTC has in the pipeline to juice growth. HTC’s lineup at the Consumer Electronics Show will be closely watched. If its new product portfolio disappoints HTC will be in major trouble.

In a research note, Macquarie analyst Daniel Chang said:

We believe HTC needs to find a way to penetrate the mid- to low- end market and drive volume while regaining its technological leadership at the high end. Unfortunately, HTC seems uncompetitive at both yet – at the high end, its peers adopted AMOLED and Android 4.0 OS earlier than HTC, and at the low end, HTC is unwilling to be price aggressive due to a higher cost structure. We think it may take another 2-3 quarters to prove.

Chang is worth listening too—he called HTC’s latest troubles.

Separately, HTC said it is re-evaluating the purchase of S3. HTC paid $300 million for S3 largely so it could have patents to combat Apple. Apple won an International Trade Commission ruling that may render the purchase of S3 moot. HTC said in a statement:

HTC is disappointed at the outcome of the recent ITC ruling that stated Apple did not infringe S3 Graphics’ patents. S3 Graphics will continue to appeal. HTC has made significant effort in preparing for these complicated legal proceedings, including a complete legal investigation and comprehensive report on patent and price evaluations. HTC had decided to acquire S3 Graphics based on the strong belief that evidences of patent infringement from Apple were clear and ITC ruled in its initial determination that Apple had infringed two patents from S3. In light of recent development,
HTC will work closely in good faith with VIA Technologies and WTI Investment International.

See: CNET: HTC may back out of S3 buy after legal defeat

Related:

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: HTC: The sales mojo is gone as it falls behind Android curve
FuzzyBunnySlippers Updated - 29th Nov
@Mister Spock

I see you have become illogical, Mister Spock. William Farrel has only replied, in earnest, to an attack on Microsoft. You, on the other hand, have shown bias by replying to Mr. Farrell's retaliation ex-post-facto, not the original, self-incriminating, inflammatory comment posed by Sultansulan.

Also, I think you meant "buy", and your comments regarding 'bringing up Microsoft in an article about Android" are misdirected.
All three articles related to this HTC stories has a photo attached showing the Windows Phone OS when the articles are all about HTC & Android. You're feeding my conspiracy theory that the tech media is against Microsoft and Windows Phone.
@VintageComputerGuy
-- deleted--
@Rama.NET Um, it's still there. Or was your comment deleted..? Eh, I dunno.
@VintageComputerGuy
Joke, I suppose. What company with such a small market share in the smart phones market gets that much coverage?
0 Votes
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We are severly overstocked. Everything must go.
HTC tried to ride the Android wave to expand from contract manufacturing, to becoming a consumer electronics provider. CE, and the marketing to go with it may just not be HTC's strength. And when Samsung can fund their own phone assembly lines with the major parts for less than they sell them to HTC, I don't see how HTC can compete across the board with Samsung. No one even knew who HTC was until they started shipping their Sprint Evo 4G Android phone.
@mgw@...

Agreed, the HTC EVO 4G seems to be HTC's 15 minutes of fame. My wife and a friend have the HTC 4G Shift, and both of them just think the phone is okay and not great. My wife might even try one of the free iPhones next time our contract comes up...
@DonRupertBitByte

Yeah my wife has a HTC Evo Shift and hates it. Now she either wants a Windows Phone (if Sprint has something cooler then the Arrive) or an iPhone when her contract expires.
@DonRupertBitByte
Yes, EVO Shift is a scam, it was an outdated phone when it came out, and its worse than original EVO. HTC is a great company, and I will pick them over samsung any day... I guess we can see how right advertisement can change things...
Was not Android the os to grow all handset manufactures for years to come?
It would appear that is has much to do about the hardware, and not so much the os itself.
0 Votes
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An astute observation
Mister Spock 23rd Nov
@John Zern
+1
plain
0 Votes
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@John Zern ... but I've never seen anyone using a Microsoft phone. Walmart (#1 in the Fortune 500), doesn't even advertise them in their color circulars. Only a page with 9 phones, only Android, on AT&T, Sprint and Verizon. Walmart is the best of the best and how can Microsoft hope to succeed if Walmart won't even consider them while Androids are selling like hotcakes?
@Joe.Smetona
Well, do more electronics mean a higher risk of getting pepper sprayed?
@Joe.Smetona
Mr. Zern pointed out that sales of phones appear to be tied more towards
the hardware, and not so much the os itself, as with Android runnig on so many phones, it would be logical to assume that all phones would sell equally.

All you did was use this article to comment on Microsoft, a company you obviously hate (based on all your prior posts).

So please tell us if Android iswhat makes the phone what it is, why are HTC's Android phones not selling well.

Or are your talents confined only to that of midless trolling?
plain
0 Votes
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@Joe.Smetona

I'd pit my Samsung Focus S screen against any HTC turd you could even hope to produce, any day. Unless, of course, you have no understanding of black levels. Oh, and just when exactly has the prevailing 'popular' vote been correct when placed against the actual best technology? Nevermind, you consider "Walmart" quality as the best of the best. You do know YOU said that, not me, right?

You also know that McDonalds sells more hamburgers than In-And-Out. Ask anyone which they'd rather have.
It's hard to differentiate a product when everyone and their grandmother is making one. HTC needs to figure out a niche for their products and settle for a sliver of the market instead of the whole pie.
Gotta kinda wonder if the ITC rules sides with Apple on Dec 6 against HTC and their Android offerings how long HTC is going to struggle to stay in that boat.

I understand the Windows mobile folks may be looking for more phone manufacturers.
@pdq Not "Windows mobile", "Windows Phone" is what you mean.

Windows Mobile = OLD
Windows Phone = NEW, hot, smooth, AWESOME
@VintageComputerGuy
Actually, they are all Windows Phone. What was once called "Windows Mobile" is now called "Windows Phone Classic."

Furthermore, as a WP7.5 user (Sprint Arrive) I will happily acknowledge that there is much to like about it, but let's be honest, it is simply feature *starved* compared to Android.
@jdakula, "feature *starved*"? You're kidding, right? Windows Phone has all the features I could ever want in a smart phone and then some. However, they need to work on the voice command capabilities (Microsoft TellMe) as it is not very good with background noise present. Otherwise really excellent when there's dead silence.
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Or the other option.
Bruizer 23rd Nov
@pdq

AMD might actually own the patents in question?
@pdq
For that matter HTC made more number of Windows Mobile devices than any other OEM/ODM until 2009. Now they are #1 Windows Phone OEM and this year they released titan of smartphones named HTC Titan, and guess what powers that device, Windows Phone, not Android. Sorry to burst your short lived joke and prove it wrong. You could get more information about titan here http://www.gsmarena.com/htc_titan-4027.php
0 Votes
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surprise?
somereader Updated - 23rd Nov
Where is the surprise? They signed a patent deal with Microsoft. Microsoft that just wants to kill the competition.
Only Microsoft is allowed to communicate about that deal. That is just their style. So we can only guess what is in it. However what Barnes & Noble put before the court does give us an idea.
Maybe they have to produce portable Windows devices. If somebody buys them or not. Maybe they may only put WP7 on the best hardware they sell. Maybe they are banned to put some hardware on Android devices.
And of course they have to pay Microsoft for every Android device, probably more than what WP7 is worth.
@somereader

I don't think this is Microsoft's fault. HTC pays less per phone to Microsoft then Samsung does. I think the problem is that everyone makes cool phones now, and Sense sucks.
@Shmythey
Sense used to be cool but it is now old school. They have to remove a lot of clutter in sense ui and HTC doesn't know how to.
0 Votes
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Leaky
Robert Hahn 23rd Nov
@Shmythey
I thought these deals that Microsoft is inking with the OEMs are Eyes Only Double Secret arrangements. Where did you get the amounts that Samsung and HTC pay?
@Robert Hahn
HTC - $5
Samsung - $10 to $15
h t t p : //articles.businessinsider.com/2011-05-27/tech/30077485_1_android-htc-tablet-market
h t t p : //www.androidcentral.com/microsoft-reportedly-demanding-15-android-phone-samsung
@Shmythey
Seems unlikely, Samsung had with it's own patents a stronger position. Microsoft has a lot of interest in exaggerating the amount they get. To convince others, to picture Android as being without future... Why does MS focus so much on the nondisclosure agreements? So reports over this issue should be looked had with a lot of skepticism.
More reliable data may come from Barnes & Noble, they refused to sign the nondisclosure agreement. But it is also limited to a proposition, not an end deal.
They said "... Microsoft is ... seeking to expand the scope of its patents to control design elements." Hard competing if a OEM looses control over it's designs. Either competition takes over, and stands more firmly against those who are trying to push them around, either the same things happens like in the PC market and we, the consumer, will be the victims again.
@somereader

Despite all of your typed words, all I hear is that you don't know the numbers either. In fact, and you must agree, all your words can be summated into "I don't know the numbers." Correct?
Seems pretty clear what HTC must do to resume its upward climb, then.
@ldo17 Yeah right.
@ldo17
as nobody can be that dense, yet here you are.

Samsung adopted WP7 and they then moved to the number 1 position.

Roll the excuses, ldo17 happy
@ldo17

Absolutely. S-AmoLED WP7. Screw the Android cheapskates.
When HTC started out they had good products with quick updates and good support. They have tried the shotgun approach and thrown so many products out the door that they can't support the ones they have and definitely can't get the android upgrades out the door. They are too focused on their Sense UI. They should make it uninstallable so that users who don't want it can get rid of it. Then they should release android upgrades to users that have removed it. They have lost their focus and the lost sight of what made them popular last year.
@tommcd64

Manufactures have no choice but to:

1) use stock Android and put it on bottom basement hardware.

2) Skin Android and put it on higher end hardware.

Option 1 is the cheapest and, while tech heads might like it, the general public will look at price and nothing else.

Option 2 allows for clear differentiation between you and the other guys helping take price out of the decision making process.
At the top end of the market, the only thing that really seperates any of the phones is looks. HTCs all look stupid and childish (especially the horrid Sense UI). Stupid and childish works well on a low-mid range phone. But when it costs good money, people are only going to go for something that looks like it's worth good money.

HTC, loose the sense UI, make your phones look professional. THEN you will gain all those professionals that make up the bulk of high end 'droid phone buyers.
Wp7 has failed
Nokia phones has failed
Kin has failed
0 Votes
+ -
Sultansulan fails again
William Farrell 25th Nov
@Sultansulan
I can see why your parents disowned you. happy
0 Votes
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poor willy boy
theo_durcan 27th Nov
@William Farrell
unable to stand the true:
WP7 has failed
...it must hurt...
0 Votes
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@William Farrell
as to why you would support trolling?
The story is The sales mojo is gone as it falls behind Android curve.

Microsoft was not mentioned in the article, yet you and Sultansulan feel the need to somehow attempt to interject Microsoft into the article.

I must ask you why it hurts you so much that Android is not capable of propping up a company like HTC?

Are you worried it will diminish Android's market share, if people decide to by something other then an Android powered HTC phone, as there is no garantee they will by a motorola or Samsung phone running Android.

They may purchase an iphone or Samsung Focus.

Why is that so troubling to you that even though this is a story about Android, you feel the need to support trolls wishing to bring up Microsoft?

plain

plain
@Sultansulan
First of all, how has WP7 failed? It's only one year old and now that Microsoft and handset makers have started advertising it, it's becoming more and more popular.
Second, Nokia makes great phones with great hardware, the only thing holding them back was the Symbian OS, and even then they are really big in Europe and Asia. Now that they have swtiched to Windows Phone, their phones are selling well in Europe
Third, the Kin is from the past, so it isn't relevant.

Lastly, this article is about HTC and Android, so why hate on Microsoft in this post, unless you do that in all posts?
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@CurryGuy123

The floodgates have opened, nonetheless. By this time next year, WP7 phones will have shown their intrinsec value as perfect compliments to a new paradigm of not only smartphones, but 'thoughtful, intelligent phones' that gather and portray useful information to the user empathically, instead of automaton-istically following us for each and every "app-open, app-close", one by one, user interaction. MSFT phones have already begun the transformation from prompted FIFO thinking, to phones that truly aide us in going about our daily lives with devices that act as a thoughtful guide, not simply an impartial slave. This same paradigm seems to be being built into all their 2012 product releases (Xbox, Kinect, Win8, WP7, Office, Server), as a cohesive shift to what will be (should be) the future. This can be seen in such things as Windows 8 contracts to disseminate data between 'sources' such as TellMe apps sharing information with social apps, Word apps contracting levels of communication such as dictionary/thesaurus/research for insightful and automatically cross-referenced datasets/publications, and quite simply, SQL query similar referencing for any/all knowledge.
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@Mister Spock

I see you have become illogical, Mister Spock. William Farrel has only replied, in earnest, to an attack on Microsoft. You, on the other hand, have shown bias by replying to Mr. Farrell's retaliation ex-post-facto, not the original, self-incriminating, inflammatory comment posed by Sultansulan.

Also, I think you meant "buy", and your comments regarding 'bringing up Microsoft in an article about Android" are misdirected.
I was ready for the HTC Titan until I talked to HTC owners, those who'd had their phone more than 6 months. To a person, they all said that the phones just fall apart, not counting that they don't work all that well.
@BillFerreira
I have had the HTC HD7 for just about six months and it works great. WP7.5 is solid and the hardware is pretty good with the exception of the camera, but that's dependent on the phone. Overall, I've heard great things about the Titan and how the hardware is better than other HTC Phones cause it's a really high-end phone.
0 Votes
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He has no need to use Anti-Virus
Mister Spock 27th Nov
@Joe.Smetona

He is not running Android, which has so far had about two dozen article written on it in relation to viruses and malware.
plain
0 Votes
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@CurryGuy123

As a proud owner of, in order, an iPhone 4, a Samsung Focus S, then HTC Titan, and then back to the Samsung Focus S, I liked the slight speed increase of the Titan, but nothing (including the iPhone 4S which I tried) could compare to the Focus S screen. The contrast of super-bright upon an absolute black-level made every other phone look like ancient tech. The screen size... perfect. The weight.. what weight? (compared to Titan, or iPhone glass plates) It felt as if it was weightless. And, it is THIN. Only two things that could be better, and only when compared to an iPhone (not some sloppy Droid) was the resolution, and white balance (but at highest brightness, the Focus S made the iPhone look blue). The two true forerunners of today are the Focus S, and the iPhone 4S. Droid phones are way behind in quality of display, IMHO. The Titan to me felt like 'Droid' quality (lack of) as a Droid used-to-be to a wannabe WinPhone, touting specs irrelevant to what I even care about. I only imagine the iPhone 5 will now be chasing the Focus S for screen size and resolution. The rest of the phones look to me like backlit old tech being pushed as far as Mitsubishi pushed 3 gun projector TV's a few years ago.
0 Votes
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LOL, one day (not too far off) we'll look back at a company that failed at actually being granted a moment in time to actually GIVE their partially stolen IP based OS away for marketing/advertisement, and still failing miserably. THAT!

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