Irene hits power, web infrastructure; Cell networks struggling to cope

Irene hits power, web infrastructure; Cell networks struggling to cope

Summary: Estimating the damage of Hurricane Irene in the "billions of dollars", Manhattan's power and web connections took a beating, but suburban areas are hit the worst.

SHARE:
TOPICS: Browser, Mobility, Outage
6

As Irene is downgraded from a hurricane to a tropical storm as she works her way through New York City and Massachusetts, over four million are without power, and critical infrastructure is struggling to cope with flood waters.

With downed power lines and Internet connections struggling to remain connected, many are turning to an already overflowing cell network to keep up to date with news and the latest on the storm.

Source: Reuters (BBC)

From ZDNet correspondents on the ground, many are saying that the major population centers -- including the New York City/New Jersey and the Washington D.C. (Delaware, Maryland, Virginia) metropolitan areas are generally coping, with outlying and suburban areas struggling to cope with infrastructure outages; notably electricity supplies that power most of the eastern seaboard's broadband Internet connections.

Power outages widespread

As four million homes are struggling with electricity, CBS New York reports that downed telephone and electricity wires are a "major issue" -- with many power lines still live.

Much of the focus has been on New York City, in particular Manhattan -- the home of the New York Stock Exchange -- where the impact of Irene will no doubt be reflected in the stock markets come Monday.

According to Jason Perlow, there are nearly one million people in the New York metropolitan area without power -- and many hundreds of thousands without Internet connections.

Mary Jo Foley noted that Queens has greater problems with infrastructure than Manhattan; while Battery Park City was struggling with a storm surge, as sea levels reached a peak of five feet above normal levels.

As assessments are yet to begin, it is not clear whether the closed New York City Subway has suffered any damage in the flooding, and how bad the electricity supply was affected long-term.

Con Ed, a major supplier of power in the New York City area, told the BBC's New York correspondent Laura Trevelyan that the flooding was "not as bad as was feared", noting that it did not have to turn off the grid.

700,000 people in the Manhattan area are without power and broadband.

Because cable, fiber and DSL connections are hooked into the power grid, many have suffered with outages in Internet access. It is estimated that over 3.5 million users across the eastern seaboard have been cut off from the web in the midst of Irene's passing.

How cell networks are coping

Cell networks have suffered significantly, with many worried that cell service would be cut as the hurricane moved from Florida northwards across the eastern seaboard.

The earthquake, measuring 5.9 on the Richter scale, tested the cell networks in preparation of the impending storm, flooding the carriers with tweets, social media updates, text messages and phone calls.

AT&T, Sprint and Verizon were all preparing to ensure that as much service as possible remained amid the storm, putting in additional power generators near cell sites and mobile towers rolled in to deploy in case of an outage.

Heavy network congestion, known as the "9/11 effect", is the one cause of disruption to many, as thousands turn to the cell networks and laptop tethering to counter dropped landline connections cut off by downed power supplies.

But on the most part, cell coverage continued. Though, for many, the connections for many have been slow, they have not crumbled under the additional stresses put on the networks by increased activity and storm-damaged cell towers.

Underground cabling assessment

Meanwhile, FEMA, the government agency responsible for emergency planning, has said that flooding is "definitely the biggest issue" for many.

But while correspondents have said that the waters are receding and storm drains are returning to normal levels, the lasting damage of underground cabling, running underneath the streets of Manhattan, remains unclear until formal assessments are undertaken.

As low-lying areas of Manhattan were ordered to evacuate, Battery Park City was hit with localised flooding from rising seawaters.

Nearby is Wall Street, home of the financial district and the New York Stock Exchange, has backup generators powering the self-running set of systems, according to a spokesperson.

While it will open on Monday, it is not clear whether any damage to underground cabling will hinder stock trading efforts.

But as assessments are underway, state and local governments have begun to calculate the cost of the damage. In New Jersey alone, governor Chris Christie suggested that the costs could reach "if not tens of billions of dollars".

Related content:

Topics: Browser, Mobility, Outage

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

6 comments
Log in or register to join the discussion
  • How have you been affected by the storm?

    Has your broadband been cut off, or is your power currently offline? Have you had flooding to contend with, and without power, how have you coped? Did you resort to using tethering, and if so, how did that work out? Are the cell connections slow or offline where you are?

    Feel free to leave your stories and accounts below. <b>Have your say.</b>
    zwhittaker
  • OMG, it's raining in New York

    I bet the news media is disappointed that the hurricane never made it to New York and all they got were heavy rains.

    Of course, the New York Times is blaming global warming...
    otaddy
  • Message has been deleted.

    jre7ek
  • RE: Irene hits power, web infrastructure; Cell networks struggling to cope

    I was fortunate in that the house I purchased less than a year ago had a natural gas powered permanent generator installed so I am weathering the power outage just fine - and had no damage at all from the winds. Cell service was fine in my area with both AT&T and VZW...
    athynz
  • RE: Irene hits power, web infrastructure; Cell networks struggling to cope

    Irene hits power, web infrastructure; Cell networks struggling to cope... and brings great weather to Denmark. Thanks Irene.
    thomas_r_a
  • JUST DON'T EXPECT TO USE YOUR CELL PHONE AFTER A MAJOR DISASTER

    Major being a relative term of course, and location is key to the facts on the ground as well. I'm my counties Radio Amateur Civil Emergency Services, officer. I search the web to read how other RACES organizations prepare. In reading the appendixes to a RACES organization near NYC here's what I read in regards to cell phones;
    Governments, and Public Safety has priority use of the cell phone system, who would have though otherwise? The general public may expect to wait a long time to get a time slot less than 5 minutes. So plan now as to who you are going to call, and make arrangement for them to call others who would want to know about your status. Make sure that person understands there is no time to waste, and they need to be prepared to just listen. No mention was made about text messaging, but your time may be best used to send a FB post, twit, or a text to your liaison, I don't know at this time. I'd say ask your local office of emergency management, but I really don't expect them to even knowledge that the cell phone system may not be able to serve the general public in any manner, I'd ask anyway. However it could be a could idea to have some boiler plate text messages stored on your phone to be able to send quickly. Also make sure you, and those who you would desire to contact do discover the amateur radio resources in your/their location before an event takes place.
    westks