Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Lawmakers to Apple: What's up with these privacy policy changes?

By | June 24, 2010, 10:50am PDT

Summary: Lawmakers in Washington have some questions for Apple over privacy policy changes that allow the company to collect and use geo-location data.

Washington lawmakers have put Apple CEO Steve Jobs on notice. Word of the changes to Apple’s privacy policy has reached Capitol Hill and a couple of congressmen have some questions that they’d like answered - no later than July 12, thank you very much.

Reps. Edward J. Markey (D-Mass.) and Joe Barton (R-Texas), co-chairs of the House Bi-Partisan Privacy Caucus, sent a letter to Jobs today, asking for some clarification on the new privacy policies that allows Apple to collect and use geographic location information about Apple’s iPhone and iPad devices, according to an entry on the Washington Post’s Post Tech blog.

It appears that the policy has been in place since at least 2008 for some Apple devices but only on the End User License Agreement for those devices. That language was moved the company’s general privacy policy, according to the Los Angeles Times, which first revealed the changes.

The controversy isn’t necessarily that the company is collecting and using the data. After all, some of the apps and services that make the smartphone experience so rewarding are the location-based services. If I’m passing through an unfamiliar city and want my smartphone to find the closet ATM or pizza joint, it will need to know where I am.

What’s controversial here is the opt-in/opt-out issue - the same controversy that’s put other companies, such as Facebook, on the hot seat. By default, users have to opt-in. The system won’t let you download media or apps from iTunes until you agree to the new terms. Later, if you’d like, you can go in and make some adjustments to the settings - but that seems to cover the information sent to apps, not Apple.

I really don’t get why this is so hard for companies like Facebook and Apple to understand. Consumers seem to be OK with the tools and services that are being provided - but they’d like some control over it. Is that really too much to ask? Maybe, as a consumer, I’m willing to compromise my user experience for the sake of some privacy paranoia. I should be given that choice.

When you mess with the privacy of people and do so by forcing them into agreeing to terms that - let’s be honest about it - they’re not going to read, you’re inevitably going to get a knock on the door from the suits in Washington.

These days, it seems to go with the territory.

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Sam has been a technology and business blogger for more than 18 years.

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Biography

Sam Diaz

Sam has been a technology and business blogger, reporter and editor at ZDNet, the Washington Post, San Jose Mercury News and Fresno Bee for more than 18 years. He's a member of the National Association of Hispanic Journalists and a graduate of California State University, Fresno.

Talkback Most Recent of 8 Talkback(s)

  • To be fair to Apple, they understand very well
    I really don?t get why this is so hard for companies like Facebook and Apple to understand.

    Apple has their ear to the ground and all they see are apology after apology after apology for every evil act they commit. Apple understands very well that these behaviors increase their revenues (because they can then sell that information to advertisers) with absolutely no substantial negatives other than a couple blogs from 2-bit bloggers (no offense wink ). Even these blogs don't matter so much since you are about to get flooded by apologies describing how this is somehow different than what Google does.

    Cue the double standards...
    ZDNet Gravatar
    NonZealot
    24th Jun 2010
  • Google did the same thing since very beginning; no letter?
    It looks like it is more fancy to bash Apple
    ZDNet Gravatar
    DeRSSS
    24th Jun 2010
  • Poor, poor Apple, always the victim!!!
    @denisrs
    The multi-national, multi-billion $$$/year mega-corporate victim. sad
    ZDNet Gravatar
    NonZealot
    24th Jun 2010
  • I agree. How do those poor people at Apple
    manage to take this abuse day after day?

    But as Liberace once said: When the reviews are bad, I tell myself that they can join me as I cry all the way to the bank
    ZDNet Gravatar
    John Zern
    24th Jun 2010
  • ZDNet Gravatar
    msalzberg
    24th Jun 2010
  • Google is far worse
    @denisrs Google knows more about more people around the world than any other company, and probably most governments. They spy on everything you do on the internet, store it, and use it to make more money.

    The day they get hacked, or a disgruntled employee decides to leak information will be a sad one for a lot of people.
    ZDNet Gravatar
    jorjitop
    30th Jun 2010
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