Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
Summary: Every cloud service stumbles from time to time, but Microsoft needs to string together a few outage-free months to establish its uptime chops.
Microsoft's Office 365 was hit with a global outage over a DNS issue that stretched for nearly three hours for some. These outage reports are piling up and Microsoft needs to string together a few outage-free months.
ZDNet Australia monitored the latest 365 outage. Josh Taylor reported:
Microsoft's cloud services have suffered a major outage, bringing its Office 365, Hotmail, SkyDrive and other Live cloud-based products intermittently offline over the last few hours.
The tech giant's official Twitter account for its cloud-based office suite product Office 365 first acknowledged the service disruption at 1.43pm (AEST) today, later explaining that the company believed that a DNS issue was causing intermittent connectivity across the globe.
"Continue working on service restoration for #Office365. Seems to be DNS issue. Intermittent connectivity for all regions," Microsoft tweeted.
The outages are believed to be affecting users of Hotmail, MSN.com and all of Microsoft's cloud-based products across the globe, including Australia.
Microsoft's senior vice president for Windows Live, Chris Jones, jumped the gun on the company's blog at 2.45pm (AEST), saying that services had been restored; however, at 4pm, he said that customers were still reporting problems, and that the company had moved to resolve it.
"We're aware of reports, including the comments posted below, that some customers still are seeing issues. We are working on propagating the DNS config changes, and so it will take some time to restore service to everyone. Again, we appreciate your patience."
The Office Twitter account later tweeted that all services have been restored.
In the bigger picture, Microsoft's outages are beginning to pile up. Last month, an outage hit Microsoft CRM Online and Office 365 and customers were getting a subscription break. That outage was attributed to a networking interruption.
Every cloud service stumbles from time to time, but Microsoft needs to string together a few outage free months to establish its uptime chops.
Related:
- Microsoft: Here's what caused our cloud outage this week
- Outage hits Microsoft CRM Online, Office 365 customers
- Office 365: 1.5 days outage per month means you still pay half price
- Microsoft BPOS users complain of new e-mail and dashboard outage
- What Microsoft's online outage says about its cloud strategy
- Microsoft warns users not to jump the gun on BPOS-to-Office 365 migrations
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Talkback
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
So I guess you don't use facebook, twitter, linkedin, gmail, hotmail, yahoo, icloud, netflix, skydrive, or anything similar.
I would consider all of those hosted solutions or "the cloud" if you prefer (not sure why everyone wants to call it that all of a sudden, kind of silly IMO).
Don't worry though Rick_K, Barrack will fix all of that. He's going to pass legislation to penalize providers when they have an outage. Another way to pay for his massive deficit spending. Since you love Barrack so much, I thought I'd throw that in there.
JJ
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
This is a problem that also affected Facebook, Twitter and many other sites and services around the web this week.
It is also likely to affect any of his in-house email and web services too.
Everybody is interconnected in the internet.
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
Barry O will fix it like he has fixed everything else. Wait, he hasn't fixed anything, just screwed things up. Sorry.
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
I have no personal information to speak of on any of the services you mention. I use Yahoo mail, but the e-mails are stored on my computer. What does Netflix have to do with where you store your personal files?
Message has been deleted.
The envious usually do
Troll.
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
This is why local computing will never go away, and 100% online solutions will go the way of the Dodo.
Who is offering 100% uptimes?
But, as you stated, Google's outage was more crippling as they still have yet to offer a complete offline capability.
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
I thought Google offered 0% downtime. I could be mistaken, but I know Google has made some pretty outrageous claims when it comes to their services.
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
I would doubt that Google promised 0% downtime. Many of the products in Google Apps are not covered, at all, by an SLA - i.e. only online support.
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
"This is why local computing will never go away, and 100% online solutions will go the way of the Dodo. "
+1
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
Cloud is a fad and will go away soon... Don't worry!
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
Cloud is a fad? Amazon? Hotmail has been around for what a decade now? Hardly a fad.
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?
RE: Microsoft's Office 365 outages pile up: Growing pains or uptime issues?