Most IT managers are concerned over personal devices at work

Most IT managers are concerned over personal devices at work

Summary: Dell Kace has published its findings from a new survey about the consumerization of IT, and the results are not entirely positive.

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The vast majority of business employees today are using personal devices such as laptops, mobile phones and tablets for work-related purposes, but a new survey finds that the "consumerization of IT" is potentially quite dangerous.

The survey, conducted by Dimensional Research and commissioned by Dell Kace, is based off of the results of 750 IT professionals worldwide.

Specifically, roughly 87 percent of respondents said that their employees are using their own gadgets on work networks, but 62 percent of IT managers feel that they lack the necessary tools to properly manage these devices and keep their networks safe. Thus, there lies a major problem as malware and other more choreographed hack attacks are increasing at a rapid pace.

Diane Hagglund, a senior research analyst for Dimensional Research and the study’s author, explained in a statement that although mobile devices are becoming ubiquitous for most employees who want to be connected anywhere, anytime, there are still many concerns:

Consumer products are evolving into viable businesses tools, but according to our research, the majority of companies do not have a proper strategy in place to manage these devices which opens them up to serious security risks. Consumerization of IT is not simply a passing trend — it is the way business will be conducted on an ongoing basis, especially in the small and medium business (SMB) market, so it is critical that companies put policies and standards into place to support these devices to ensure the security of corporate and intellectual property.

Other highlights from the survey:

  • 88 percent of survey respondents want to have a policy in place regarding personal devices
  • 82 percent are concerned about the use of personal devices for work purposes
  • 64 percent are not confident that they know of all personal devices being used for work purposes
  • 60 percent reported a greater demand for support of Mac OS X since the introduction of the Apple iPad and iPhone
  • 59 percent reported that personal devices have created the need for organizations to support multiple operating systems
  • 32 percent admit that employees use unauthorized personal devices and applications to connect to their network

[Image via Dell Kace]

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Topics: Apps, Google, Social Enterprise

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15 comments
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  • It managers want the way it was

    Return to control to make their positions relevant. Never mind the constant failures and waste delivering IT solutions that failed operationally and security. Windows they told us;-)
    Richard Flude
    • RE: Most IT managers are concerned over personal devices at work

      @Richard Flude,

      What does any of this have to do with Windows? You are obsessed. Maybe some therapy?
      bmonsterman
    • RE: Most IT managers are concerned over personal devices at work

      @Richard Flude

      The issue becomes ... to whom will the 'big boss' turn when unmanaged devices cause issues?
      whatagenda
      • RE: personal devices on company networks

        @whatagenda

        Actually, it becomes <b>whose</b> ass is going to get reamed if a personally owned device causes a security breach. Also, consider an employee leaving the company with lots of confidential information on his or her <b>personally owned device</b>. HOW do you insure that the information is not misused? There are a myriad of potential complications from allowing employees to use personal devices for employer related purposes. A `smart` group of C level execs would make it easy for all - NO use of personal devices on company networks. End of story.
        fatman65536
  • RE: Most IT managers are concerned over personal devices at work

    32% need to be fired for poor wireless strategy!

    802.1x will deter most wired connects and AD integrated hotspots requiring the machine be on the domain would stop WiFi.
    slickjim
  • RE: Most IT managers are concerned over personal devices at work

    These companies expect obsolete hardware and software to deal with the latest tech gadgets - it's not going to happen. Either you keep your system up to date or you suffer the consequences.

    They expect to profit from what these high tech gadgets can do that their employees provide out of their own pockets without doing their part.
    shanedr
  • Managing devices?

    IT managers need to understand that device management is not the goal - data management is. Managing the device is useless if you have data leaks. This is the new frontier.
    devils_advocate
    • RE: Most IT managers are concerned over personal devices at work

      @devils_advocate Here Here! Thank you for stating what was clearly missing from this article! It doesn't matter how a client connects, with the proper controls in place, no data will be transmitted to devices not owned by the corporation. The real fault is with these lazy and/or stupid IT departments.
      WriterOfCode
      • RE: Most IT managers are concerned over personal devices at work

        @WriterOfCode
        I guarantee your IT dept work longer hours than you do. When our company downsized lots of pretty speeches were made about how we all have to buckle down and work hard. But what they actually meant was IT please work 3 times longer hours while the rest of us non IT people maintain status quo.
        rengek
    • RE: Most IT managers are concerned over personal devices at work

      @devils_advocate
      It is not just data. Its using bandwidth and productivity. Please don't tell me people are using their ipads at work because they are being productive because thats all bull. They're plugging in so that they can facebook, video chat with friends and doing anything besides work. Why don't we just let everyone bring in their kids and dogs while we're at it. They won't affect your data either.
      rengek
      • RE: Most IT managers are concerned over personal devices at work

        @rengek Sorry, but maybe that's just your very owmn work ethic you're afraid of. My IPad is only out when I'm writing emails, making notes, updating the two books I'm working on. Whoop Good thing I can't do any real work on this junk!!!
        T-Wrench
    • RE: Most IT managers are concerned over personal devices at work

      @devils_advocate It's true that managing devices is useless if you have data leaks, but it's also true that it's significantly harder to prevent data leaks if you can't manage the devices.
      ParrotHead_FL
  • RE: Most IT managers are concerned over personal devices at work

    Wow! Ground breaking research. I heard the moon isn't made of cheese this week too.
    race_1
  • RE: Most IT managers are concerned over personal devices at work

    You can't let employees do whatever the heck they feel like just because they bought a shiny new toy. Its reckless and irresponsible. They bring viruses, they are doing stupid stuff on it like streaming video and clogging your bandwidth. I've had to deal with groups of people clogging our bandwidth because they are all huddling in their cubicles watching world cup. One guy complained about his application running slow one day and I had to diagnosed until I notice he was streaming music and video in the background. One guy after explicitly told not to use his personal laptop at work ignored us and copied some programs from his laptop onto his desktop and introduced a virus onto our network. After a series of incidents like that we went from an open free will environment to lock down nazis. Now we don't allow any personal devices at all. The staff don't complain (at least not out loud) about it because they know they caused it.
    rengek
  • RE: Most IT managers are concerned over personal devices at work

    I find the results of this survey stunning. Not the concern about personal devices, but rather the widespread willingness to let those devices on the network despite those concerns.

    This is prohibited in my enterprise, for (what should be) obvious reasons.
    ParrotHead_FL