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Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Netflix anticipates TV Everywhere to be biggest competitor

By | April 26, 2011, 4:30am PDT

Summary: Netflix reported first quarter earnings for 2011 on Monday afternoon, and while things are looking very good for the online streaming giant, even Netflix acknowledges the competition is heating up.

Netflix reported first quarter earnings for 2011 on Monday afternoon, and while things are looking very good for the online streaming giant, even Netflix acknowledges the competition is heating up.

In a letter to shareholders, Netflix execs stated that DVD shipments have fallen, largely due to the availability of a $7.99 streaming only plan. For many current and even potential subscribers with gaming consoles, set-top boxes, Internet-connected TVs and even a large quantity with just computers, this is the easiest and most cost-efficient option. The Watch Instantly library is growing and growing with more new releases, classic films and full seasons of more TV shows.

But even Netflix knows that as the market for online streaming grows, so will the offerings of its competitors. Here’s what else Netflix had to say about this:

Our biggest competitor over time may be another service with a similar model to Netflix, such as Hulu Plus, or it may be free on-demand Internet video as a part of a consumer’s MVPD package, namely TV Everywhere. This free bundling of a subset of our functionality within a larger subscription service is a classic way for an incumbent to leverage its strength. While TV Everywhere is not a strong offering today, it is likely to become much better over the coming years. We’ll continue to push ahead, developing an ever-better user experience to differentiate Netflix, and exploring exclusive rights, where it makes sense, such as our “Mad Men” deal, so that we remain complementary to MVPD.

Along with Hulu Plus and TV Everywhere (a joint project between Comcast and Time Warner), Netflix specifically cites free videos with an Amazon Prime membership and Dish Network’s acquisition of Blockbuster as items to keep an eye on.

Nevertheless, Netflix is not afraid of pay-per-view plans:

Several studios have begun allowing MVPDs to offer a premium $30 early window pay-per-view option for the home. Additionally, some studios are marketing titles on a PPV basis through the Apple app store and on Facebook. We don’t think this PPV activity will have a material impact to Netflix growth. PPV is a good way for content owners to maximize profits before a title is released for subscription. In PPV, the brand is the individual piece of content, a very different model from the subscription business.

However, streaming has proven to be a bit of a problem in Canada, where Netflix expanded to in September 2010 - at least for Rogers customers. If those customers exceed the data caps (which Netflix describes as “a very poor way to manage demand and limit Internet congestion”), they’ll see the message in the screenshot below and also incur overage charges of $1 or more per gigabyte. Ouch.

Thus, to keep customers at least somewhat happy (and less broke), Netflix has reduced the video quality and changed the default setting to an encoding that consumes nine gigabytes for 30 hours of playback compared to the standard 30 to 70 gigabytes for 30 hours. In the United States, AT&T and Comcast have data caps, but they’re so much higher that limits from neither company have proven to be a problem…yet.

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Rachel King is a staff writer for ZDNet based in San Francisco.

Disclosure

Rachel King

Rachel King has no business relationships, affiliations, investments, or other potential conflicts of interest relating to the content posted in this blog.

Biography

Rachel King

Rachel King is a staff writer for CBS Interactive in San Francisco. Before serving as a contributing editor at ZDNet in New York City for two years, she previously worked for The Business Insider, FastCompany.com, CNN's San Francisco bureau and the U.S. Department of State. Rachel has also written for MainStreet.com, Irish America Magazine and the New York Daily News, among others. Rachel has a B.A. in Mass Communications and History from the University of California, Berkeley and a M.S. in Journalism from Columbia University, where she served as art director for the student magazine, Plated.

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RE: Netflix anticipates TV Everywhere to be biggest competitor
Regulator1956 30th Apr 2011
@mtschrey "changed the default setting"

It's a problem on your side. Get a better Internet connection.
...reduced the video quality ?
Yesterday I streamed one episode of Glee and the quality for such a new show was terrible !!!
@mtschrey "changed the default setting"

It's a problem on your side. Get a better Internet connection.
0 Votes
+ -
Nobody cares about quality?
zackers 26th Apr 2011
It amazes me that in the last decade people have shelled out thousands for HDTVs and better sound systems, yet seem content to watch movies and TV shows at much less than HD quality.
Given they are wholly dependant on Amazon Web Services for their US/Canada service, and that Amazon recently bought the similar LoveFilm services that runs in the UK/Ireland and Scandinavia, it doesn't stretch the bounds of reason to see Amazon gobbling them up, and then it becomes effectivaly a 2 horse race between Amazon and Apple globally, with everyone else trailing in the dust - even Google with YouTube a second rate non-porn home movie shelf. The studio's wilful fragmentation of the market and the bullying litigation from the RIAA/MPAA will then effectivaly be over, which is probably not a bad thing.

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