Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

RIM plots layoffs, cuts fiscal year earnings outlook; PlayBook a bright spot

By | June 16, 2011, 1:37pm PDT

Summary: RIM cuts its earnings and revenue outlook for the fiscal year and plans layoffs as it streamlines. Product delays are killing the company, but at least PlayBook sales are better than expected.

Research in Motion said it will cut jobs and streamline its operations in an effort to get products to market faster. The company’s first quarter revenue fell short of expectations and it cut its outlook for the fiscal year.

The BlackBerry maker reported earnings of $695 million, or $1.33 a share, on revenue of $4.9 billion. Wall Street was expecting earnings of $1.32 a share on revenue of $5.15 billion.

According to co-CEO Jim Balsillie, the fiscal year has “gotten off to a challenging start. The slowdown we saw in the first quarter is continuing into Q2. Product delays—notably a new set of BlackBerries—will be delayed into the “very late part of August.” On the conference call, Balsillie was joined by co-CEO Mike Lazaridis, who was on deck to talk technology and product roadmaps.

Related: RIM: New BlackBerry devices will be ‘worth the wait’

Balsillie emphasized that the co-CEO arrangement worked for RIM and few companies could have weathered such a dramatic product transition. “We know what we have to do jointly,” said Lazaridis. He acknowledged that RIM is going through a tough time and that some decisions are hard to understand from outside the company.

As a result of the dismal results, RIM will cut costs including a headcount reduction. RIM has to cut costs because ongoing product delays hamper growth and the fiscal 2012 outlook is well below expectations.

The company projected that fiscal second quarter revenue will be between $4.2 billion and $4.8 billion with earnings of 75 cents a share to $1.05 a share. Wall Street was looking for earnings of $1.40 a share on revenue of $5.46 billion. For fiscal 2012, RIM expects earnings of $5.25 to $6 a share. Wall Street was looking for $6.29 a share and just a quarter ago, Balsillie was talking about annual earnings of $7 a share.

Wall Street analysts were expecting RIM to cut the fiscal 2012 outlook, but not to that degree.

The lone bright spot for RIM was sales of the PlayBook. RIM sold 500,000 tablets, well ahead of Wall Street estimates of 300,000 to 400,000. Balsillie said that 105,000 enterprise customers had the PlayBook and RIM was working on joint-sales arrangements with SAP, Verizon and others. The company shipped 13.2 million BlackBerry devices in the quarter.

However, PlayBook sell-through remains a mystery. “We don’t have specific numbers on PlayBook sell-through, but we are very pleased with the sell-through and we are very pleased with the seating in the corporations,” said Balsillie.

To support its shares, RIM said that it has authorized a plan to buy up to 5 percent of outstanding shares over the next year. RIM said that it has nearly $3 billion in cash and buying back shares won’t hurt its growth plans.

As for afterhours trading, RIM shares took a hit.


The big question for RIM going forward is whether a new set of BlackBerry devices as well as QNX-based superphones in 2012 can revive the company. Balsillie said RIM is poised for growth in the last two quarters of its fiscal year, but that assumes these products will be successful. For now, RIM has another more than two months of pain ahead as it waits for new products to hit carriers.

Without those new devices, RIM is in limbo on the revenue front. And the later those devices come, the more likely RIM’s “superphones,” devices based on the QNX operating system, will slip farther into 2012. Morgan Stanley analyst Ehud Gelblum says RIM is mired in a “continued product vacuum.”

By the numbers for the first quarter:

  • Cash flow from operations in the first quarter was about $1 billion.
  • Gross margins were 43.9 percent, down from 45.4 percent a year ago.
  • Research and development spending was $423 million, up from $288 million a year ago.

Related:

Research in Motion: Did PlayBook R&D jeopardize its superphones?

RIM: Is the growth gone?

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Topics

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: RIM plots layoffs, cuts fiscal year earnings outlook; PlayBook a bright spot
tringo007 28th Sep
Appreciating the time and effort you put into your site and detailed information you present. It's great to come across a blog every once in a while that isn't the same out of date rehashed information. Fantastic read! I've saved your site and I'm adding your RSS feeds to my Google account. gout diet
I knew lay offs would be coming, but thats some good news that the Playbook was doing better than what WS had expected... I'm hoping this will means RIM will change their mind set
@5FingerDiscount "...I knew lay offs would be coming, but thats some good news that the Playbook was doing better than what WS had expected..."

I'm glad the impending loss of livelihood and income of a large number of people comes as "good news" to you.

Drive safely ... you sorry @$$, $.0.b.
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I think you missed the point...
Mycah Mason 17th Jun
@thx-1138_@...

Maybe there should have been a period instead of a comma but the "good news" is clearly refering to the fact that "...the Playbook was doing better than what WS had expected..."

"Drive safely ... you sorry @$$, $.0.b."

Maybe you should read more carefully before you launch your attack.
500K is sold to the sales channel. How many were actually sold to customers?
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@johnsuarez10 Some 5 or something?
I think it's 2, the CEO had to buy one and the guy in the commercial got a deal on one, hahahaha. Buh bye playbook!
@johnsuarez10 For the record, they wouldn't say.
@Larry Dignan: ... low quality of end-user experience.
@johnsuarez10

They didn't say, but they DID say that they met their sales goals....which is what counts more than absolute numbers, that the sales are about what they expected they would be.
Appreciating the time and effort you put into your site and detailed information you present. It's great to come across a blog every once in a while that isn't the same out of date rehashed information. Fantastic read! I've saved your site and I'm adding your RSS feeds to my Google account. gout diet
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RIM - RIP already!
browser. 16th Jun
Bye bye RIM! We wont miss you for sure. You please RIP. It is because of you that I have had a frustrating experience with my phone [shoved down my throat] for last 5 years.
@browser.
Seconded. I hate my Blackberry Curve.

User experience sucks beyond belief. My previous HTC 710 with WinMo 6 on it was better, and I hated that too.
@neil.postlethwaite@...

I third that...

UI fluidity, usability, speed, temps, frequent lock ups, the 10 minute boot up and more would get me so angry with my old Storm 2... I just wanted to find a sharp corner of a desk and smash the phone to pieces. Also the fact the stupid Verizon sales rep which pushed me into getting the phone which I usually don't let happen I thought I would take a chance on getting yet another Blackberry. He promised OS6 was coming to the phone which would be much faster and so on...

Fool me once, shame on you... Fool me twice shame on me... After raising H E double hocky sticks with them with the anticipated release of the Trophy I finally got my new phone which is a HTC Trophy Windows Phone 7 and am in love! Fast, fluid, decent battery, no lock ups, quick boots when resuming from being off...

Blackberry needs to really think about what they're doing... If it isn't working wipe the slate clear and start from scratch and develop something like that to keep returning business and creating new business... If MS can do with from WinMO to Windows Phone 7 they should be able to as well. I from now on will buy only WP7!
Won't ever go back to Blackberry. Most frustrating setup to do along with monthly charges. Iphones and Androids do it better and free. No need to "wipe" the device if you have an issue with an email account. Never understood that. We had a wait to get on our Blackberry server...now it's been a mass exodus.
too pricey..too small..too thick..not enough applications...well behind the competition in this unit which is too bad as RIM used to be at the bleeding edge and now well behind Apple.
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Doomed Company
james347 16th Jun
Just like Microsoft.
@james347 Unlike RIM Microsoft continues to print money.
Don't blame Apple, blame Google, most people I knew last year on Verizon that had a BB went with Android...
@Hasam1991 and then switched to iPhone when it became available
@pupkin_z
I wonder then how android has 36% market share and the toy OS has just 19
This is what happens when a company has a monopoly for about 6 to 7 years. Very little incentive for innovation, upgrades, or customer service. They should admit their loss jump to the Android OS customize it accordingly and use an email android app that links to their blackberry servers. If they don't - I see BK in the not too distant future. Nokia got a clue - they just picked the wrong partner.
The only hesitation in getting rid of my BlackBerry was that I couldn't figure out whether to light it on fire before I ran over it with my SUV or afterwards. A truly awful customer experience, and when their artificial monopoly on secure corporate e-mail is well and truly over, they are toast.
@JohnPemberton
Could not agrre more.

Can you not find a Caterpillar dozer happy
No sense of personal responsibility from the millionaires running the show then? Just like Mr. Ballmer, these guys think it's everybody else's fault the company is where it is. They're all too ready to claim the credit - and pocket the obscene bonuses - when things are rosy, but when the excrement collides with the air conditioning device, it's not their fault! Trebles all round, chaps!
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RIP RIM ....
pjamieson@... 16th Jun
Yup ... too little to late! Jim Balsillie should stop messing with NHL teams and focus on his own crumbling business .. RIM still don`t have a OS that can compete with Android or iOS, at least on a phone. That pegged with little to no applications and this phone company is going the way of Palm ...

RIP RIM ... it was nice while it lasted
To each his own. I love my BB and will stick with RIM.
"RIM has to cut costs because ongoing product delays hamper growth and the fiscal 2012 outlook is well below expectations."

"Hamper 'Growth'?"

I don't know if that was spoken or written, but, the bottom line is, it should have said "Hamper Profits."

It TRULY is a sad day in America when we just 'throw employees to the wolves' for the sake of PROFIT / INVESTORS.

The rich get richer, the poor get poorer.

Someday, it will implode.....
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Another moocher
Robert Hahn 16th Jun
It TRULY is a sad day in AmericaWhy? It's a Canadian company.
Man - some of the comment is pathetic - RIM is one of the all time great corporations - up there with IBM, Apple and HP. Remove the blinders and stop this dumb Q by Q thinking. They are leaders now and will be leaders for another 20 years.
@picks@... Ha Ha ha... thanks for the laugh... your sarcasm was superb!
@picks@... "Man - some of the comment is pathetic"

No, the majority of the COMMENTS are spot on. Just one comment is pathetic: yours.

Business is about instinct. RIM's only instinct is to try to drive a square peg through a round hole - just because they only know how to make square pegs.

MS may well buy Nokia [when the news of the impending takeover has driven the price down to half what it is today], and that will leave RIM to die the death it rightly deserves.

Refusing to innovate has cost them dearly. Depending on corporate buyers - whilst ignoring the user has killed them.
Ten years of complacency. Two arrogant idiot CEOs. Not a single clue between them - other than to fire the workers! What? It's like watching an 18th Century farce about a failing mill in a plague town.

They have no-one other than themselves to blame for this fiasco. All that garbage about "some decisions are hard to understand from outside the company" is as insulting to everyone with a brain as it is to those poor workers about to be unemployed.

When the value of your business falls by nearly 50% over the space of just FOUR months - during a boom time in your industry... the workers are definitely NOT to blame.
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Seems to be alot of that going 'round
thx-1138_@... Updated - 16th Jun
@Graham Ellison "...When the value of your business falls by nearly 50% over the space of just FOUR months - during a boom time in your industry... the workers are definitely NOT to blame. "

Ballsillie will (with karma pending) choke on the baloney he's trying to fob off on their hapless stockholders. Any stockholder with any sense would have jumped ship, from the festering hogpen RIM has become, long ago.

But, as you have already highlighted, this is already ipso facto in regards a good number of RIM employees who now await the axe.

Sad, sad, sad.
@Graham Ellison

A boom time in the mobile industry that for the most part has been driven by consumer demand. RIM's primary market has always been corporate america and as we are still in a global depression / recession spending is cut to the bone. Buying upgraded technology is just not in the budget.

RIM needs new products that appeal to touch screen / App happy consumers. Everyone is jonsing to one up their friend of having the best ubber phone.
I've never owned a Blackberry. I went from a Motorola Razr to an iPhone and never looked back. My observations as an outsider in this industry is that Blackberry got caught with their pants down while resting on their laurels. The result: laurels up their keister. I have noticed that popular culture is rife with iPhone and Android references and the term "crackberry" has vanished from the common lexicon. That should be telling of itself.
That said, it is always sad when a corporation begins to shed employees who most likely had little input into the decisions that got the corporation to this point. Especially disheartening when it is our dearest neighbor, Canada who suffers. Perhaps heads rolling from the top down might provide Blackberry with more benefits than their current practice.
So Sad
When a tech company loses out on a product cycle, it is very hard to get back on top
While everyone is pessimistic, and I try to look at the positive, the market waits for no one; IF they wake up, Apple & Google will have the whole shooting match
In tech, winner takes all!
So sad but they are cooked
The NEW Nortel!
Bye RIMM
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It's funny...
dguy123 17th Jun
Not the pending layoffs -- they suck -- but that 10 years ago this whole thread could have been about apple.
It was all over for the big fruit!

10 years later... perhaps the reports of Apple's demise were premature. Ya think!?
RIP indeed. Put away your crystal balls! You obviously don't know how to use them.
RIM can and probably will recover but it's not a one quarter kind of action so beyond most people's horizon -- at least here.
How are they going to get products to market faster if they cut jobs? This company dropped the ball big time and is circling the drain!
It they will take this Storm off my hands, I'll be a fan again.
Great!!! thanks for sharing this information to us!
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