Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

RIM's juggling act flops as PlayBook OS 2.0 slips

By | October 26, 2011, 4:30am PDT

Summary: This PlayBook OS 2.0 delay means that RIM’s tablet customers still lack integrated email and calendar.

Research in Motion just can’t get this operating system thing down. Fresh off a developer powwow that only muddled its operating system picture, RIM now said that its PlayBook OS 2.0 will slip into February.

By then the PlayBook will be an afterthought. In fact, the PlayBook is already an afterthought. The upshot: This PlayBook OS 2.0 delay means that RIM’s tablet customers still lack integrated email and calendar. BlackBerry users can still use BlackBerry Bridge, but that’s a workaround that should have been fixed months ago.

In a blog post, RIM’s David J. Smith, senior vice president of the PlayBook said:

As much as we’d love to have it in your hands today, we’ve made the difficult decision to wait to launch BlackBerry PlayBook OS 2.0 until we are confident we have fully met the expectations of our developers, enterprise customers and end-users.

He continued.

We believe BlackBerry PlayBook OS 2.0 will deliver a great experience for our customers, building on the powerful performance introduced with BlackBerry PlayBook tablet earlier this year. The software update will add advanced integrated email, calendar and contact apps, a new video store, as well as new functionality that will allow your BlackBerry smartphone and BlackBerry PlayBook to work together even better.

Does anyone really want to bet that this OS will land in February? Does anyone want to bet that the PlayBook will even be a viable tablet competitor in February? I didn’t think so.

Related: RIM delays BlackBerry PlayBook OS 2.0 update until Feb 2012With BBX, is RIM ‘ready to jam’ in the enterprise? | RIM’s BlackBerry outage: $350 million max hit, but losing enterpriseRIM’s biggest problem: Always seeking a device home run

The biggest problem is that RIM has two many operating systems and runtimes. RIM isn’t focused and the OS strategy looks jumbled. You’ve got BlackBerry 7.0, QNX for smartphones, PlayBook 2.0, support for Adobe’s platforms and plans for Android. It’s a mess and if you’re a developer you have to adopt Android as your RIM strategy.

Deutsche Bank analyst Brian Modoff sums it up.

The company now supports nine operating systems (OS) or run-times. We think this implies RIM’s management remains unfocused in their smartphone strategy and have left the door wide open for competitors to encroach further into their markets.

RIM appears to be swarming fire to fire and OS to OS as it tries to please everyone. That strategy is going to flop. You can’t speak to your enterprise base if you can’t produce a tablet with native emails and messaging.

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Topics

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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www.stpipefitting.com
pipefittings 30th Oct
ok
0 Votes
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Yep
koool1 26th Oct
While I am disappointed - I still love my Playbook even with no mail. Gmail works fine with it and my use is mostly related to web and media which as we all know works great.
They should have done a partial update: Playbook 1.5 or something like that. 4+ months is a long extension from 1+ month during the conference call. We know that integrating with BES is proving challenging as it would for any operating system. I wonder if RIM's solution is to rewrite QNX from the ground up to meet with BES requirements, rather than taking their current QNX and force it with BES.
@techman31 Bez needs to go away, it is no longer the juggernaut it once was.
They need to hire more devs, by February iPad 3 will be out and Android Tablts will all be quad core! The play book will have lost any advantage it had.
A BB device that doesn't have E-mail is like an iOS device that doesn't have apps. It is just LOL worthy.

Congratulations RIM, you have successfully managed to shoot yourself in the foot yet again. BRAVO!
@Bates_ Canadian engineers can't shoot or juggle. They do however make the finest tablet in the world and they run the most secure smartphone platform around.. happy
0 Votes
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This is something I REALLY wanted to buy...
IT_Fella Updated - 26th Oct
...but the fact that RIM chose NOT to include e-mail & a calendar is so stupid, as to question whether or not BOTH RIM CEOs should still have their jobs.

What were they thinking? RIM made its business on messaging, and not to have this in a new product is sheer lunacy.

And then, to bring it out with one OS...then announce to the world that it will be getting a completely different OS in the future...SOMETIME...is asinine.

And don't get me started on how behind the curve RIM are with their handsets.

And now this? Good luck RIM, 'cause you're going to need it to stay in business after these bone-headed decisions...or the lack thereof.
@IT_Fella They were thinking about giving their loyal Blackberry user base a great tablet with everything the Blackberry lacked: bigger screen, better browser, flash support, etc.. I like the Playbook, it's the best hardware tied to the smartphone I like. I can understand however why it won't appeal to others but its not like their out of choices. I also get why non-BB users would want a email and feature crammed tablet of this quality. From that perspective its understandable why its perceived as an incomplete device. Maybe RIM will be able to accommodate all next year ... For now it only has done so with its current customers.
The Playbook is ONLY for Blackberry users. Those that have BBs don't have any issues and email works perfectly. Get a Blackberry + Playbook = the best browsing experience on a tablet.
I understand that they are struggling to get their systems to support multiple devices for one account. Well I ONLY have one device, so I don't understand why they can't release email, calender, BBM apps to people under the stipulation that "for now" it needs its own account. Its not the people that own blackberrys that are clamoring for applications we all take for granted. Its those of us that don't own blackberrys that really need it. I'll continue to wait on their OS to mature (its not like I can recoup anything close to the $599 I spent) but I'm very disappointed by this news.
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www.stpipefitting.com
pipefittings 30th Oct
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