Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

Samsung Focus: The first great Windows Phone 7 device

By | December 3, 2010, 3:00am PST

We got our hands on the first great Windows Phone 7 smartphone — or, at least the first one that’s widely available. See why we liked the Samsung Focus a lot more than we expected, and as always, we’ll also tell you the caveats.

Photo gallery

Slideshow: Samsung Focus, a Windows Phone 7 powerhouse

Specifications

  • Carrier: AT&T Wireless
  • OS: Windows Phone 7
  • Processor: 1.0GHz Qualcomm Snapdragon QSD8250
  • RAM: 512MB
  • Storage: 8GB on-board storage; microSD slot (up to 32GB)
  • Display: 4-inch Super AMOLED, 480×800 resolution
  • Battery: 1500mAh lithium-ion
  • Ports: Micro-USB, microphone
  • Weight: 4.07 ounces
  • Dimensions: 4.84(h) x 2.56(w) x 0.39(d) inches
  • Camera: 5.0MP, 4x digital zoom, auto-focus, LED flash
  • Sensors: GPS, accelerometer
  • Keyboard: on-screen portrait and landscape
  • Networks: GSM 850/900/1800/1900MHz; UMTS/HSDPA 850/1900/2100MHz
  • Wireless: Wi-Fi 802.11b/g/n; Bluetooth 2.1 EDR; FM radio receiver
  • Tethering: USB (unofficial)
  • Price: $199 (with 2-year contract)

Who is it for?

For professionals and companies that are already invested in Microsoft business technologies — especially Microsoft Exchange, Microsoft Office, and SharePoint — they will find Windows Phone 7 devices such as the Samsung Focus now offer the best way to access those systems. That makes perfect sense since all of the systems are built by Microsoft, but it’s important to remember that Microsoft is a huge company and these technologies are made by different groups that often act like separate businesses. Microsoft deserves kudos for the integration.

What problems does it solve?

Microsoft has cut bait on Windows Mobile and replaced it with a completely new platform in Windows Phone 7, which offers a modern multi-touch experience that can legitimately compete with iPhone, Android, and webOS in terms of ease-of-use. Windows Phone 7 has the same multi-vendor, multi-telecom strategy as Android, but offers a little bit more coherent experience with less fragmentation and less manipulation its partners. It remains to be seen whether that will be enough to stem Android’s momentum

Standout features

  • Usable interface - Let’s be honest, the Windows Mobile interface was atrocious. It constantly forced you to dig through all sorts of different menus to do basic tasks. When the Zune came out, I said that was the team that should be working on Microsoft’s mobile interface because they designed a very elegant and approachable UI. That’s exactly what Microsoft has done and the result of adapting the Zune UI to a smartphone is a much friendlier user experience.
  • Solid performance - Part of a good user experience is a UI that responsive and not laggy. When the UI lags, users end up pushing buttons multiple times and throwing themselves into menus and options that they never meant to trigger. The Samsung Focus is very zippy and experienced very little lag in my tests of basic functionality. My only complaint here is that Windows Phone 7 has some fancy animations that take an extra second or two to execute. I wish there was a setting to turn off these extra animations.
  • Great display - The 4-inch Super AMOLED screen has excellent clarity, brightness, and color. It might not be quite at the level of the iPhone 4’s “Retina” display, but it’s pretty close.
  • Office integration - Windows Phone 7 offers a native experience for working with Microsoft Word, Excel, and PowerPoint files. It also offers a mobile version of OneNote and a built-in client for accessing SharePoint.

What’s wrong?

  • Virgin ecosystem - By completely rebooting its mobile platform, Microsoft has thrown off the shackles of backward compatibility, but it has also created a new platform with a dearth of software. Android and iPhone have burgeoning application platforms that have attracted most of the attention of developers. Microsoft has been actively recruiting its army of Windows developers to join the mobile ranks and developer for Windows Phone 7. The extent to which they win over these developers will be a major factor in whether WP7 will effectively compete.
  • Lots of plastic - Like some of the Samsung Galaxy S devices, the Samsung Focus feels a little cheap since it’s made almost entirely of plastic. It certainly doesn’t feel as substantial and high-quality as the Google Nexus One or the Apple iPhone 4. As more Windows Phone 7 devices make it to market we’ll see how it compares to them. The Dell Venue Pro and the HTC HD7 certainly appear to have better build quality.
  • Missing features - WP7 is missing copy-and-paste and the ability to take screenshots and a few other basic features. Microsoft has promised a major software update that will be deployed in early 2011.

Bottom line for business

There’s a lot to like about the Samsung Focus — a lot more than I expected. The best feature is the overall user experience, which is smooth, snappy, and easy-to-navigate. This is a good foundation for Windows Phone 7 to build upon. It needs to fill in the gaps of missing features (such as the lack of copy-and-paste) and needs more apps, but those are hurdles that Microsoft can clear.

Both the Dell Venue Pro and the HTC HD7 look like promising WP7 devices, but neither of them are widely available at the time this article is being published. As a result, the Samsung Focus is the first really good Windows Phone 7 device that business users can get their hands on. And, for those professionals that need Exchange syncing, the ability to edit Office files and access SharePoint on a mobile device, WP7 raises the bar on the mobile business experience.

Competitive products

Where to get more info

This article originally published on TechRepublic.

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Jason Hiner is the Editor in Chief of TechRepublic. He writes about the products, people, and ideas that are revolutionizing business with technology.

Disclosure

Jason Hiner

Jason Hiner has nothing to disclose. He doesn't hold investments in the technology companies he covers.

Biography

Jason Hiner

Jason Hiner is the Editor in Chief of TechRepublic, an online trade publication and peer-to-peer community for IT leaders. He is an award-winning journalist who examines the latest trends and asks the big questions about the technology industry. He previously worked as an IT manager in the health care industry.

You can also find him on Twitter, , Facebook, and at JasonHiner.com.

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RE: Samsung Focus: The first great Windows Phone 7 device
birumut Updated - 19th Jun
Well done! Thank you very much for professional templates and community edition
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I echo many of your thoughts regarding the Focus. I am thoroughly enjoying using mine and am enjoying writing apps for this device (I have two on the go and 3 more planned) as Microsoft's developer toolset for the Windows Phone is second to none.

I am also seeing a significant up-tick in interest in the Windows Phone from unlikely sources - iPhone owners.

The consistency of the metro UI is carried through to most non-game apps and REALLY helps tie the whole experience together.

Of course, not everyone will love the UI, that's true of the iOS, Android, Blackberry, Nokia and WebOS UI's too - no one UI will make everyone happy.

That said, the Metro UI is undeniably a fresh new take on phone user interfaces and its consistency is slowly winning people over.

As long as Microsoft continue to ship quality updates that address users' issues and which add important capabilities, we'll see Windows Phone evolve rapidly and quickly catch up to the iOS and Android platforms.

Who knows ... if Microsoft does a really good job of this, we may see the tables turn because customers will likely enjoy greater choice in hardware, the consistent user experience but with less fragmentation.
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Why I'm interested in WinPhone7.
RationalGuy 3rd Dec 2010
@bitcrazed

I love my iPhone. I hate AT&T. I need more options.

Lots of people I know have Android. Most like it. Almost none love it.

Windows Phone 7 has a unique approach to the UI. Android, to me, seems like a "me too" iOS interface with a whole bunch of widgets and garbage bolted onto it. I like that Windows Phone 7 turns what is essentially the app icon into more active content than iOS seems to give. It's clean, cool looking, and seems to be very functional. Has Microsoft actually built something that's usable, tasteful and elegant?

So, for me it's a showdown. Can I wait for iPhone on Verizon any longer? And when I decide I can't, I'll be taking a serious look at Windows Phone 7.
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@RationalGuy

I had a chance to use a WP7 device about 3 weeks prior to release and was pleasantly surprised at how fast and responsive it was. The UI also seemed clean, simple and elegant. Very non-MSish.

I also found what you said as interesting:
Lots of people I know have Android. Most like it. Almost none love it.

I have noticed the same thing. I have two friends that just upgraded from Android to WP7 and could not be happier at the jump.
@RationalGuy Almost none love it ... you hang out with a rough crowd. All the Android users I know love their phones.
@RationalGuy/BrentRBrian

I find both to be true. My tech savvy friends, which for some of us who frequent this site are most of our friends, love Android. I like it but I'm finding it harder and harder to love it. It has done some odd things, such as mangle my contact list from Exchange.

What worries me is what the users I support think. I was quick to make the recommendations for the Droid line. Good reviews, awesome hardware, slick OS. Some have embraced it, quirks and all, and like it. Many have not and seriously dislike the phone. I don't expect anything to make everyone happy, but there are some serious drawbacks to Android.

It's looking more and more like Microsoft may have found the middle ground between the iPhone and Android. Someone said here recently that being first in the smartphone market today is like being first in desktop PCs in 1985. It's so early in the race and so much market is still available that it's way too early to write off anyone yet.
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Heard it all before...
Zc456 4th Dec 2010
@bitcrazed
Can we talk about something other then the UI, please? Functions..., maybe.
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@Zc456

That kind of discussion can't happen yet, because the feature set to Windows Mobile 7 isn't maxxed out yet.
@Zc456 - sure. My Win7 phone is highly functional. It has great integration with Facebook and makes it measurably easier and faster to keep up to date with my social groups. It has a number of great games and utilities and can play movies streamed from Netflix.

Copy & Paste are on the way and I know MS are beavering away at improvements to app tombstoning that will result in much faster app re-start. This will mean that users will notice less that their apps are restoring from a hibernated state and make it appear as if the apps were "running in the background" while not eating CPU, memory and power.

What else would you like to discuss?
@bitcrazed

I have the HTC Mozart and I'm afraid I like the plastic, same form factor as the iPhone, but lighter.

The UI cannot be underestimated. While the iPhone allowed us to use touch on the old crowded desktop UI, that's all it did and Android proceeded to copy it. The WP7 UI actually makes it easier to use the phone and all the people I've let use it and those who have already bought one all agree it's much easier to use than their current phones. The only constant in the world of phones, is people swearing at their UI and MS has made a genuine leap forward in usability.

Of course cyberslammer and the rest of the poisonous trolls have never used one, so their theories can be discarded. Why not forget the FUD and try one. You may not like it, but the chances are you will wink
@tonymcs@...
"Of course cyberslammer and the rest of the poisonous trolls..."

Aren't you normally one of those trolls when it comes to bashing Apple products? I do agree that unless you have at least used something for a little bit then you don't have much of a leg to stand on when trying to bash it. From what I have seen of WP7 I don't like the interface but have not tried it yet so will not judge it, yet.
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"Who is for?"

I think it is as compelling for consumers as professionals, perhaps even more so with is social networking and games hubs.
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Much better than HTC HD7
IE9 3rd Dec 2010
The Samsung Focus is a lot better than the HTC HD7

The HD7 may look like the HD2 but it is built quality is crappy and it is despite similar hardware much slower than the Focus.
The AMOLED screen of the Focus is much better than the HTC screen screen and even better than the retina screen of the iPhone in particular when looking at video.

Netflix video quality on the Samsung Focus is the BEST of all phones currently avaialble. I saw netflix on a Samsung focus and an iPhone 4 together with 8 other people and only one thought it was a draw. 8 preferred the Samsung Focus video quality.
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Quite a balanced review... the fact that it is on AT&T helps make the device interesting to me and a possible contender for my next smartphone - right now I have an iPhone 3G and I'm looking at the iPhone 4, Samsung Capacitive, and now I'm adding the Focus to the list. I'm primarily leaning towards the iPhone 4 just because of the experience I've had with IOS and the money I spent on apps for that platform but if either Android or WP7 impresses me enough I won't worry too much about it - especially as I can still utilize those apps and use my iPhone 3G as an iPod/ app platform.
you'll want to upgrade anyway. get friend with wp7 to let you compare the iphone/wp7 versions of open table, four square, ap news, etc. side by side. youll feel like throwing away your iphone anyway...
@Johnny Vegas While it might be the case that some think the WP7 version is better the sheer limited number of apps will hold a lot back for the time being. That will change in time if development keeps a steady pace but I have a lot of apps I use all the time on my iPhone and not one of the apps you mentioned is on that list let alone even installed. Point is regardless of if they are equal or even better, there needs to be a lot more apps for WP7 to start pulling in market share.
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See why we liked the Samsung Focus a lot more than we expected
Because its ZDNet and they tried everything in their power to dismiss WP7. The fact is WP7 is one great mobile OS no matter how much ZDNet tries to downplay it. All the reviews have been excellent, and with an update coming next month you can be sure all those gripes you had about it will be gone. I can't wait for Verizon or Sprint to get WP7 phones.
@Loverock Davidson

Agreed, I'm stuck with a crapberry Storm2 with Verizon. Nothing better than being promised OS6 and then getting shafted. Last BB I ever own. WP7 once it comes to Verizon.
@audidiablo

I couldn't wait any longer for VZ to get something other than Android. I ordered a Dell Venue Pro two days ago. Unfortunately, its exclusive to T-Mobile and I've never had service with TMo so I hope its not regrettable.
@audidiablo

I couldn't wait any longer for VZ to get something other than Android. I ordered a Dell Venue Pro two days ago. Unfortunately, its exclusive to T-Mobile and I've never had service with TMo so I hope its not regrettable.
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@audidiablo
I can upgrade but I don't want a droid phone. So I'm waiting for WP7 phones to get released.
  • Flagged
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Oh what crap!
GoPower 3rd Dec 2010
Zdnet has given WP7 more attention than it deserves. It hasn't sold well and nobody but MS worshipers even care. ZZZZ
@Loverock Davidson
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@GoPower
You are right, ZDNet has given WP7 attention, however its always been negative attention with the exception of Mr. Miller's blog. He's the only one that had fair and balanced opinions on WP7. The rest of ZDNet tried desperately to get WP7 to fail and in the process made their own blogs fail.
  • Flagged
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Negative?
Richard Flude 3rd Dec 2010
Even this article apologizes for the lack of basic features. Only ms articles include the "but an update is on it's way" tag. We've been reading the for desktop windows for decades.

To summarize, a phone that feels of cheap build quality, on a platform missing basic features, and no applications, but at least dumped it's predecessor really bad UI (which I don't remember being written about on ZDNet at the time). Then given the thumbs up, and the ms fanboys complain about bias. Hilarious.
@GoPower The list of admitted shortcomings is pretty comical considering my old WinMo5 iPAQ does more than the new WinMo7 models. Lets not forget that the forthcoming "upgrade" may not be available to all models so before plunking down that cold cash, might want to get a written guarantee that all OS updates will be supplied at no cost. Lots of Android users found out the hard way that not all Android phones are created equal when it comes to updates.
@Loverock Davidson

I think if they were doing negative coverage designed to cause MS to fail they would be covering the HD7 death grip issue.
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I agree Richard Flude
John Zern 3rd Dec 2010
Apple related blogs never have the tagline that iOS update is on the way
http://www.zdnet.com/blog/apple/rumor-ios-43-to-arrive-in-mid-december/8804?tag=content;search-results-rivers

To summarize, a phone that feels of cheap build quality, on a platform missing basic features

Are you talking about iPhone 1, 2, 3, or 4? I remeber the issues early on about basic features not in many of the versions. And like you, I hate cheaply made things, too.

Imagine an antenna that cuts out when being touched, or the backside of a phone cracking to the point it needs to be sent in for repair?
You have to hate that.
@Loverock Davidson I don't recall you running around complaining about all the negative blogs about the iPhone. Oh wait, that's right you were too busy running your mouth bashing the iPhone. Pot, meet Kettle.

From where I sit I think I have seem equal amount of negative versus positive regarding WP7 here. Most of the negative was from months ago and mainly had to do with the time it was taking MS to get back in the market.
@Loverock Davidson
Playing a broken record, Loverboy. Please, give me a reason to buy it that doesn't the Metro UI or Hubs.
I am one of those iPhone owners who's going to give the Focus a try. Granted, I picked up one for next to nothing, but I liked the UI and the Exchange and Facebook integration, so I'm hopeful it works out. My only concern would be the microSD card issue. I'll need more than the 8Gb on board and have read some horror stories about some cards not working correctly once installed. Worst case, I out a few bucks and can fall back to my 3GS.
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We've never had had issues with microSD cards on our
John Zern Updated - 3rd Dec 2010
Samsung units in the past, so hopefully the Focus being a Samsung phone, would still have no problems in regards to microSD cards.
If the Focus was at Verizon right now I'd probally have it. I checked it out at the AT&T store the other day we were at the mall and I was really impressed by it. Samsung makes a good product.
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@John Zern I've heard there were issues with the SD Cards not being swappable like they are on the BB's and WM devices... that they are more of a permanent part of the device - not that it would be a huge dealbreaker if there was a 32gb or 64gb card preinstalled but still for a device that has SDCard capability one of the caveats should be for the cards to be swappable IMHO.

I fully agree with you about Samsung products - the last 2 feature phones I owned were Samsung products and I had no issues with either... the second was an insurance replacement for the first due to dropping it in a parking lot and someone running it over before I could get it... ah well that's what insurance is for.

I'm not too crazy about the UI from the pics and videos I've seen but I'm not going to rule out WP7 until I get my hands on it and get some personal experience with using the device.
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SD Cards...
Wolfie2K3 3rd Dec 2010
@John Zern
What I've heard/read on the subject is this:

SD Cards get encrypted and once you've inserted a card into the phone, and it's been formatted, it's pretty much stuck with that phone. Only a few Nokia phones can recognize the encyrption format so you can reformat the chip for use elsewhere.

It's probably a good thing to have this done - your data is, at least, secure. No one can remove it, read your personal (and potentially embarassing) data and use it against you.

On the downside - you can't simply pull the card, pop it into a reader and transfer stuff back and forth easily as your regular devices can't see the chip nor make heads nor tails of what's on it.
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Wolfie2K3, I never realized that
John Zern 4th Dec 2010
the cards are't swapable after formating/encrypting. For my Omnia II the crads inserted in the battery compartment (pull the back off to get to it) so I've never really taken it out and placed it in something else.
I'll have to remember that going forward.
@egoNC

Well I finally got my hands on a Samsung Focus just a few days ago and it seemed nearly flawless. As for the microSD card I've heard it is best to go with SanDisk for some reason their certified cards work perfectly with the phone. I've also heard from others that if you look up the part number you can get the same card albeit not "Windows Phone 7 Certified" which shouldn't really be relevant as long as the part numbers match should work perfectly as well hold up to another 32GB of storage. The phone once again was amazingly fast and screen is gorgeous. If I wasn't stuck on Verizon I would drop my phone and grab one for sure.
@egoNC I stuck a 16GB Sandisk class 2 in mine and so far so good...
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@davidhayes I would suggest you don't use class 2 or else your performance will be hurt. You can join windows phone backstage forum for details, where there are no fanboys bashing here and there...You can find a lot of useful information. I found out that class 4 works perfectly fine without any performance hit on the phone.
@davidhayes - the SDHC class numbers are meaningless in a phone scenario. The class numbers indicate how fast the card can write large sequential chunks of data.

In the phone scenario, however, the card has to read and write many smaller, non-contiguous blocks - something that few SDHC cards today do well.

Rest assured, many card vendors are working on a solution as this affects any phone platform that integrates an SDHC card into its primary storage system (as opposed to using it as an external file storage heap).
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@egoNC
I own one and I inserved 8Gb microSDHC card and reset the phone when I received it. No issues at all. I think the horror stories are because Microsoft officially does not support this yet, but Samsung provided the slot in the phone. If you use a high performance card (class 4), it should be fine. Here is the link which informs the list of cards working with Focus (people have tried it). http://windowsphonemedia.com/

Cheers !!!
@egoNC
microSDHC and SDHC cards in general are dicey. If you buy the cheaper brands you take a risk. And since there is no real oversight over class ratings, just because a vendor says class 6 does not mean its actually faster than a class 4 card. Read up on transcend class 6 and class 10 cards. Real cheap, but people have issues. Sandisc extreme versions (can't remember if there is such a line for microsdhc) seems to be the most reliable that I have researched. But just like cars, there is always a lemon in the batch. A lot of times I prefer to buy multiple smaller cards rather than one large card even if its a hassle. Though I find most of the time extra storage is just for music.
There are no SD cards available for purchase that are good enough. Dont be suckered by anyone claiming a class rating or speed rating or anything else. They are all too slow which is ok for android but not wp7. Wait until you hear from MS (not att&t, samsung). They will publicize approved cards as they become available.
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Too Little, Too Late
cyberslammer2 3rd Dec 2010
Oxymoron:

GREAT and Windows Phone 7.
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Super True!
Ron Bergundy 3rd Dec 2010
the operative word being MORON - a great way to label the people who buy a Windblows 7 Phone!!
Their no where near as smart as us because we buy the best - not M$ POS!!
you bring such a great level of super relevant info to every blog they should make you a moderator!!!
@cyberspammer2

Once again, someone rehashing old memories and you throw up the shields and only throw back insults. These all signs of a coward. Don't get me wrong I was not always any sort of Apple fan and still really don't care for it but I have my own reasoning... On the other hand I can respect their products and unique OS. I still think Apple is overpriced and sells more on the fact most people don't look at hardware and more so just if it is pretty to buy it. I think they make great fashion hardware and functional product but still not worth the price tag. I hated Apple not for the company but for the trendy hipsters waving it around like they just made the cool bus until it fails in their face. The last thing to irritate me is living in Cupertino where the few remaining Apple die-hard fans exist most giving the appearance of a balding hillbilly with whats left of their mullet and either barefoot or wear 90 year old sandles. They are the ones who only talk trash and are closed minded. Most people in Cupertino run on Windows 7, Vista and XP not OSX. Most also have moved to ad ridden Android crappy platform and I show just what a piece of shat it is. I still respect all competition but I feel the only real phones out there right now are WP7 and iPhone, both unique and stable... Android more the inbred child of Apple and BlackBerry nothing but a cheap ripoff.

I'm sorry you feel so deeply inclined to only come in and insult instead of contributing information based on fact and experience. You have the credentials apparently why not explain why you think it is not such a great product based on using one for just a few minutes. It doesn't mean you have to run out and buy one but just go check it out at the AT&T store like I did. I think it is a very fast and slick OS finally for once from MS as their Mobile versions I agree sucked at least this is a fresh start and it looks to be some decent work and hopefully only getting better from here which was the same position Apple was in with all the whining over stupid crap like copy/paste. You stuck with it I'm sure and it came to shut up the crybaby crowd. I'm sticking by WP7 over the same issues.
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RE: Samsung Focus: The first great Windows Phone 7 device
ItsTheBottomLine Updated - 3rd Dec 2010
@cyberspammer2 Thank you! your mindless fool #2. We have lunch a pool and I said you would be fool #2. Wow...how easy was that.
@cyberspammer2 Wow, such an intelligent and insightful comment. Rarely seen on the internet. You should be proud of yourself
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Answers his own post...
dcristof 3rd Dec 2010
@cyberspammer2

Sorry but to respond to your own lame post with an even more idiotic reply is bafflingly stupid.

The real shame is, people like you usually know very little about the history and technology, think little about the human factors, and only feel cool when they are attached to a brand that someone else tells you is cool. It must be hard to never know whether you are the coolest guy in the room or the biggest d*ck in the room...

Someone had to say it...
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@cyberspammer2 What is up with all the trolls here? Seriously this adds not one thing to the discussion and makes you look like an idiotic pretentious troll.
@cyberspammer2
should we buy crapple instead? Steve hasn't appeared in my dreams yet so I'm unsure how to think until he tells me so.
@sonofasailor

And you're still contending it wasn't derogatory, you homophobic ass?!?
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DeusX, you were saying?...
SonofaSailor 3rd Dec 2010
http://www.zdnet.com/tb/1-90766-1726440?tag=talkback-river;1_90766_1726440

"I would point out that CyberSlammer, like myself, mostly posts on topics related to Apple, only in response to the inaccurate posts of others. Others like yourself. So it is a bit ironic that you are here calling him out on this, since if it were not for trolls such as yourself (who haunt ZDNet looking for articles about a company you hate, and have no personal interest in, just to bad mouth it) neither of us would have occasion to post much of anything.

Care to differ? Please post a list of threads where either of us made any top level posts."
Well done! Thank you very much for professional templates and community edition
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