SAP heading into software-as-a-service?
In a story today, News.com's Matt Hines reports on whether, or when, SAP will jump into the hosted/on-demand/SaaS applications business a la salesforce.com.
Previously, SAP CEO Henning Kagermann said: "When on-demand came up, we at SAP felt we should be careful...that on-demand is not the next locked-in strategy. With on-demand, the customer hands his destiny to someone else and then he finds out after two or three years he cannot get his destiny back." From SAP's perspective, customers want the flexibility to modify business processes, and an on-demand provider may not allow some changes. Kagermann also said the SAP isn't going to be a hosting company. So be it--SAP could allow others to provide NetWeaver-based or more standard SAP applications as hosted services.
IDC is predicting that spending worldwide on SaaS will go from $4.2 billion in 2004 to $10.7 billion in 2009. Salesforce.com, NetSuite, RightNow, SugarCRM and Siebel in the CRM space are having some success, and dozens of new companies are entering the SaaS space. Our blog Datapoint highlights a recent report from Analyst Views that rounds up data on the potential demand marketplace, including the survey chart below.