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Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

The Mac App Store: Evaluating the pros and cons

By | January 21, 2011, 3:46am PST

Summary: Guest post: TechRepublic’s Vincent Danen, a member of works on the Red Hat Security Response Team, a Linux developer and veteran Mac user, weighs in on the pros and cons of the Mac App Store.

This is a guest post from TechRepublic’s Macs for Business blog. Here Vincent Danen, a member of works on the Red Hat Security Response Team, a Linux developer and veteran Mac user, weighs in on the pros and cons of the Mac App Store.

Back in October 2010, Apple announced that a Mac App Store was coming, and in January it delivered on its promise. The Mac App Store is similar to the iTunes App Store for iOS applications: it allows you to find, purchase, and update your Mac applications from one central location: the App Store application that was delivered as part of Mac OS X 10.6.6.

When I first heard about this announcement, I had many misgivings. I could see, much further down the road that, depending on its success, Apple could very well force developers into using the App Store for the distribution of all things Macintosh. Considering that OS X 10.7 is going to sport a lot of changes taken from iOS, how far might Apple take it? Certainly 10.7 will still allow applications to be installed by more traditional means, but what about 10.8? Or 10.9? Apple is the biggest control freak in the industry and they control the whole stack: hardware and software. Forcing developers to follow their rules, explicitly, gives them an edge in control, and profit.

You can see this with the rules that developers must abide by for application acceptance in the App Store (http://developer.apple.com/appstore/guidelines.html for those with an appropriate developer account, and here for those without). There are a lot of stipulations here — a lot of ways for Apple to fully control what they distribute. Granted, they have the right to refuse and accept applications (it is their store, after all) and no one can rightfully complain since we can install applications in other ways, but what happens if, or when, Apple dictates that all future application distribution for OS X has to come through its store? A whole lot of useful applications won’t make the cut. And our choice, as users, would take a serious hit. Because they own the whole stack, this is a very real possibility.

There are some rules that simply don’t make sense. For one, discounted upgrade prices will no longer exist (i.e., paying a smaller upgrade fee for a new major version), and paid updates to the developer will be gone (said upgrade fee). So a developer must either make the application free for life, once it’s been paid, or submit it as a completely different application, without any upgrade benefits for long-time users (the same price for new and existing users).

Applications that require administrator privileges are not allowed. A whole class of useful utilities and applications are cut out of the App Store. VMware Fusion, for one, will never make it. Neither will applications like TinkerTool System (this one likely for multiple infractions).

Finally, my biggest problem with the App Store is the glaring omission of demo and trial downloads. In the App Store, you either buy the app or you don’t. There is no 24-hour trial, no three-day demo period to determine if you like the application or not. For a $0.99 app this isn’t really a big deal, but for a $20 app? How about a $50 app? Many of the big ticket items may have, for now, a demo version you can download from the developer’s web site to give it a trial run first. But if the store doesn’t tell the user this, how will they know? Does the omission of demos in the App Store prey on the ignorant? That’s what it feels like to me.

Sure, there are some benefits to the App Store. For many users, it’s a convenient and easy one-stop shop and while many may disagree with the App Store, there are enough people out there who have become accustomed to the experience, due to the App Store for iOS devices. It will certainly make searching for new applications easy, for those who choose to purchase as well as those who choose not to.

Perhaps the biggest benefit of the App Store is its ability to track and notify of updates. Gone will be the days of outdated and potentially vulnerable applications, because the App Store will diligently notify you of new applications. This will keep you up-to-date, which is a great thing from a security perspective. Another security-relevant benefit is that with all of these vendors, you are providing your credit card information to one company: Apple. You will not need to hand out your credit card to every payment handling company or system on a per-vendor basis. One company holds the information and they handle dispersing payment after you have paid them. This keeps your valuable credit card information from being in multiple systems, reducing potential exposure or loss. Similar in concept to PayPal, love them or hate them, this offers good consumer protection.

It will be interesting to see how the App Store progresses. As it is now, it looks useful, but time will tell how far Apple pushes this as a primary distribution channel. It also depends on developers: some may have multiple distribution channels, using the App Store as one means of making their applications available, but what about those who will use the App Store exclusively as their storefront?

An app that I looked at today, Pixelmator, is available in the App Store, and their web site indicated that the next major release would be exclusive to the App Store. So if you are a Pixelmator user, you will soon have no choice but to get the next major version from the App Store.

When all is said and done, I can’t say that I’m a big fan of the App Store. The success of the App Store for iOS devices pretty much made a similar mechanism for OS X a foregone conclusion. Its success, along with Apple’s need for absolute control, guaranteed that something like this was coming. I liked the fact that Apple’s Walled Garden had not reached OS X, and now that it’s here I’m very sceptical about what the future may hold. Apple doesn’t often have the best interests of users in mind. They have some great gear and some great software, but this kind of control just doesn’t sit well with me. I love the platform, but am keeping my options open. Time will tell what the next step for Apple is.

Source: Mac App Store pros and cons: What it means for developers and users

Related:

Apple’s Mac App Store arrives and the world doesn’t end

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Disclosure

Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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Anti-trust & Enterprise
Nihon8888 24th Jan 2011
Whilst I agree Apple would prefer to eventually have all apps via the store I think they would be at risk of anti trust complaints (particularly in the EU) and as such would be unwilling to risk it. Particularly if the "halo effect" from iOS devices does drive up market share for OSX devices. Secondly we will need to see how the App Store can be incorporated for enterprise deployment. It is unlikely corporate IT will be willing to accept this model and as such if Apple is interested in a bigger footprint in the enterprise will stick with multiple options for app installation and deployment. Although an enterprise specific App Store could also be a great selling point if that was an option. Given this it is unlikely that Apple will create a "walled garden" so it looks all pros for the App Store. Particularly as the quality and number of apps increase.
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The store is a good lesson.
People Updated - 21st Jan 2011
It's a good lesson taken from iOS. It's almost impossible to install software on an iOS device without some sort of online distribution channel however I don't know how Apple could enforce this type of channel on the Mac without really removing the platform from what is considered a computer that can be expected to be used offline.

I welcome the Apple store on the Mac. I have not checked to see however if Apple is morally censoring applications found on the store, but I suspect they are. I don't welcom this. Since OSX was released, there has not been a consistant and single method for removing and installing applications. I see this as a step in the right direction to correct for this.

Finally, for Linux, the installation of applications on this platform is so convoluted that online distribution of software has become the defacto method of software dissemination. Kudos for Apple having taken a page from the Linux world. MS, are you watching? I'm sure you are.
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MS already has an app store
NonZealot 21st Jan 2011
@People
Kudos for Apple having taken a page from the Linux world. MS, are you watching?

I'm surprised that someone as technically advanced as you doesn't know this already. You normally come across as being so smart.
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Sure they have ....
wackoae 21st Jan 2011
@NonZealot ... where they mostly sale MS products at full retail prices.
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Glad you agree with me
NonZealot 21st Jan 2011
Sure they have ....

Yes they do. Before OS X did. happy
@NonZealot

ZAP
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@People: ZAP?! LOL!!
NonZealot 21st Jan 2011
I get it! You are making yourself look like an idiot by making stupid statements in order to goad me into responding?! LOLOLOL!!!! Okay buddy, I guess you "win"! wink
@NonZealot

Actually, before the Mac App Store, you could buy Mac and other software at the Apple Store on the web.
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Yeah this is a common point with you
CowLauncher 23rd Jan 2011
what you fail at comprehending time and time again is that everything else you claim was first obviously lacked something that makes it useful...call it gestalt or completeness. Over 10 billion apps sold...what more is there to say, the proof is in the puddin mister.
@People Macs are not computers, they are appliances.
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What are you talking about?
NonZealot 21st Jan 2011
@Tommy S.
Macs are computers. I installed Windows 7 on my Mac and it works just fine. Apple even supports installing Windows on a Mac with Bootcamp.

iOS devices are appliances which is actually a good thing.
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Cons?
ComboApp 21st Jan 2011
"...A whole lot of useful applications won?t make the cut."...
I truly respect the author point of view but it's just gets me started happy

Here we go again - what apps are useful for 95% of the iOS devices that aren't there yet? Among 300k+ apps?
I can't see problems with having a control over your own app store on both iOS and Mac OSX devices. Really. Measure mobile app development success in terms or "freedom" vs. curated app store model and it becomes obvious which one works better.
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Backup Apps for one
use_what_works_4_U 21st Jan 2011
@ComboApp
Here's a good example: any, and I mean ANY truly useful application for backing up your system other than TimeMachine (which is severely limited IMHO) will be barred from the App Store. Why? Because in order to create a full, boot-able backup of your system the App has to gain elevated privileges to the level of super user. Apps that gain elevated privileges are forbidden from the App Store. Logging in as an Admin user isn't good enough, either. For a full true clone of your system you MUST log in as super user or root. Specific examples that I currently (or have) use (or used):
Carbon Copy Cloner
SuperDuper
Drive Genius
All excellent applications that are very useful and I consider at least one of them to be mandatory on all my systems. TimeMachine does not create a boot-able backup. If your system drive suddenly dies, and you don't have a true clone available, you cannot do anything with your system until you reinstall the OS and rebuild from your TimeMachine backup, a process that can easily eat up a day. With these utilities, you simply designate your clone as the boot volume and you are back up and running.
Drive Genius is a multi function drive utility that Mac Genii use in the Apple Store, but you can't buy from the App Store. Last time I checked you could still buy a boxed version from the Apple Store, though.
What about data recovery? Apps for that are very useful and will not be permitted.

I am a 26 year Mac user, a long-term Mac technician, and a former Mac Genius (one who actually knows something, not an elevated sales guy). Trust me, the author is spot-on correct that many useful, and arguably mandatory, categories of Applications will not make the App Store. I'm talking about stuff I used, recommended, and even sold right at the Genius Bar as well as a slew of excellent free/share/donation ware utilities.

I hope that Apple will never close the loop of software from non-Apple sources. As someone who has literally used every version of the Mac OS ever created (the good and the bad) I am really having my doubts that I will upgrade to 10.7. I just don't fully trust the direction Apple is headed here.
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@macadam ...

I keep picturing the 1984 commercial, but with Tux whirling the hammer around and chucking it at Steve Jobs giving a keynote on the big screen.
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@warhavensc: Haha, how true!!
NonZealot 21st Jan 2011
There is absolutely no denying it, Apple is the biggest of all the big brothers right now.
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Mac OS vs the other
samliu0207@... 22nd Jan 2011
@macadam

the problem is, I switched to Mac because Vista basic computers was so unreliable. I am stuck on MacOS
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It makes sense for an enduser
MG537 21st Jan 2011
From an end user point of view it makes perfect sense. It simplifies software installation and it gives the user peace of mind that what is installed on his/her Mac is malware/Trojan/virus free.
It remains to be seen whether big software distributors such as Microsoft (think Office for Mac) or Adobe (think Photoshop) will adhere to this distribution model. If they don?t, I somehow don?t see Apple forcing them in the foreseeable future.
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@MG537 An "App Store" provide a HUGE number of benefit to developers, not just end users.

Even with the 30% cut, the potential for sales is exponentially incremented by having access to a relatively LOW COST world wide distribution system. A single developer with a good product or even a silly game (like Angry Birds) can start making money with a $99 investment and an application that sells for as low as $0.99 can generate millions without having to lose money paying multiple middlemen.

No packing, no media, no shipping, no salesmen, no extra expenses. The end user gets a low cost product, while the developer gets to keep more per sale than thru typical distributions.
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What you say is true, but...
use_what_works_4_U 21st Jan 2011
@wackoae
When is the last time you bought any software on physical media? The vast majority of Mac software is already sold or distributed direct from the developer's website to the end user over the Internet. That eliminates a large part of the "traditional distribution costs" you refer to. Of course bandwidth isn't free, but it's less than boxing and merchandising in a brick and mortar store.

Having said that, I agree that the overall exposure factor of the App Store is huge. In time, developers will let us know if the benefits are worth the drawbacks to them.
large, well established players may not want to give up that 30%.
I said some time ago that Apple was going to go in this direction only because in the past, once a person buys a Mac, Apple makes a one time profit, with no cut from software installed on teh system. Now they can get a piece of everything purchased for a Mac if everything has to gop through Apple.

But would Apple really want to tick off larger companies? Especially ones in the publishing industry, where Macs are quite prevelent?
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You forget simple logic
wackoae 21st Jan 2011
@macadam You may be able to distribute an application from your own company website. But that distribution is completely useless if NOBODY knows your product exists.

Big companies aren't going to buy into the new distribution system for some time. Just like it took years for many big companies (including MS) to have downloadable versions of the software, many will resist until it affects the bottom line. At that time, they will embrace change and then claim some success story.
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Reading is fundamental
use_what_works_4_U Updated - 21st Jan 2011
@wackoae
I will quote myself back to you. My closing statement was :
Having said that, I agree that the overall exposure factor of the App Store is huge. In time, developers will let us know if the benefits are worth the drawbacks to them.
What an idiot.
  • Flagged
Most of the "cons" discussed are hypothetical, conjured out of the poster's fear of an imagined "Evil Apple Walled Garden" future. And for me, the ban against apps that require SU privileges seems sensible, a hedge against the distribution of malware. The "pros" are deliberately softpedaled, crammed into a couple of short paragraphs and quickly dismissed rather than analyzed. So the title
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Never say never
NonZealot 21st Jan 2011
But I don't believe Apple will restrict "side loading" any time soon. This is simply a way for Apple to grab a cut of the money you pay for software you purchase for your PC (and I don't say this to imply it is a bad thing, it isn't).

It isn't innovative considering this model has been implemented on Windows PCs for years now but that's okay, Jobs has proudly proclaimed that they steal great ideas from others, this is just another example in a very long line of examples. Again, nothing wrong with that.

So are there any "cons" to this? Assuming that Apple doesn't restrict "side loading", there are no cons. None. Absolutely none. This is win-win-win. Apple gets more profits. Software developers get access to a popular distribution channel. End users get access to (largely) inexpensive software. I've been using Steam for a few years on Windows (the App Store that Apple stole this great idea from) and I can say that I'm very happy with how this model works.
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Windows had it for years???
wackoae 21st Jan 2011
@NonZealot Man you are the world's biggest BSer.
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Are you this stupid? Seriously?
NonZealot 21st Jan 2011
@wackoae
this model has been implemented on Windows PCs for years now

Reread that. Then delete your post. Or don't delete your post if you want to continue exposing your ignorance.
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@wackoae

Wackoae, Steam has been around for lot longer than the recently announced App store. Albeit strictly for games, but the model is identical.
@wackoae
Don't mind the Zealot. For him everything Apple does they stole it from MS or Google or somebody else.
So he brings up Steam again.
The other day he tried convincing us that Apple stole the iPhone idea from Windows mobile and HTC. When I questioned him on that he simply avoided my question.
Back to Steam now, it has been on MS systems for years as he says, but somehow MS has completely missed the boat again and has not implemented it into its own OS. Oh well!
MS has completely missed the boat again and has not implemented it into its own OS

What on earth are you talking about? MS does have their own application storefront.
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MS storefront is NOT integrated into Windows
use_what_works_4_U Updated - 21st Jan 2011
@NonZealot
I believe he was stating that the MS storefront is not embedded in Windows as a one purpose application. And he is correct, there is no link anywhere in Windows7 that I can click to launch a custom application from whence I can directly purchase software.

Apple's App Store is a one-click link in the system-wide Apple menu. That click launches an application whose sole purpose is to directly connect to the App Store and assist the user in locating software. In this way it is very similar to Linux repository access. Windows has nothing that is this tightly integrated into the operating system itself. What Windows7 has is effectively a website bookmark in the START menu.
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What you're forgetting...
SonofaSailor 21st Jan 2011
@everyone except NonZ

MS can't have an app store embedded into their o/s. And certainly couldn't have final say-so in what apps were allowed for said store.

Just remember the trouble they got into for a browser...you really think the DOJ, FTC, EU would keep their mouths shut if MS tried to implement something like this? (never mind the foaming at the mouth apple fanbois)

No. And, further, IF the Mac's marketshare increases to a significant #, Apple will find themselves in the same position MS did.
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@macadam: Are you seriously listening to yourself?
NonZealot Updated - 21st Jan 2011
I believe he was stating that the MS storefront is not embedded in Windows as a one purpose application.

MS, under the specter of billions of dollars of fines from the DoJ and the EC, has been doing everything it can to un embed non OS related functionality from the OS. Apple zealots have been going on for years about how EVIL it is to bundle a browser, bundle a media player, bundle defragmentation tools, etc. Now, if you want a mail client or a messenger app in Windows, you have to download it.

So no, MS is not allowed to embed anything into Windows and the fact that people are CELEBRATING that Apple has embedded this into OS X shows such an incredible double standard.

So no, application storefronts should not be embedded or bundled into an OS. MS is doing this the right way. Apple is being anti-competitive here. Cue the double standards indeed!!

What Windows7 has is effectively a website bookmark in the START menu.

Um. No. You've obviously never used MS's application storefront. Once downloaded and installed, it works in exactly the same way the Mac application storefront works, only MS had it first. Apple copied it. The only thing they did is bundled it, something MS isn't legally allowed to do because MS happens to actually have a successful desktop OS.
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I can't wait for Apple to embed Safari into iTunes
NonZealot Updated - 21st Jan 2011
I guess not enough people are leaving the defaults on when they install iTunes and are missing out on the "joy" that is Safari. Soon, you won't have a choice. You will be forced to install Safari since it will be bundled into iTunes.

http://t-gaap.com/2011/1/17/safari-and-itunes-to-merge
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And NonZ...
SonofaSailor 21st Jan 2011
@NonZealot

I would be willing to be you money that as soon as that happens...all of the sudden "embedding a browser into another software platform" will be: Revolutionary!

News stories and blogs will abound like Manna from Heaven...and everyone will ask "why hasn't anyone thought of doing this before?! This is a game changer!"
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Madcapps
The Management consultant 21st Jan 2011
Apple will do as it it always does....the apps which should be available as standard it will try and sell on the Apps store for a dollar! The consumer gets less and less perhaps Apple finally is seen as even more of a dead selling system.I am so glad of opensource like Android shortly to bring out Honeycomb!
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Errrr....
CowLauncher 23rd Jan 2011
Apple just sold it's 10 billionth app. Sure glad yer not my management consultant.
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This issue falls in the "Tell me why I should care" category. Unless/until Apple, Adobe, Microsoft, or someone else comes up with such compelling new software or hardware that I won't be able to resist replacing my 2004 G5 PowerMac with something new, I can't participate in the App Store anyway.
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@K4thwright

with your older Mac hardware???

HUH...I thought that was a "windoze" only kind of thing. From what I hear from rabid apple fanbois, M$ is the only demonic company that forces people to upgrade hardware in order to enjoy their latest software.

Interesting.
@macadam
"When is the last time you bought any software on physical media?"

When I bought OS X 10.6.3 to install on my hackintosh. Now that is ironic.

I've perused the App store numerous times on my Macbook pro and have been singularly unimpressed with the selection of available apps.
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"Applications that require administrator privileges (in other words, root access) are not allowed. A whole class of useful utilities and applications are cut out of the App Store. VMware Fusion, for one, will never make it. Neither will applications like TinkerTool System (this one likely for multiple infractions)."

If it keeps viruses out, then who cares?
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What I think this is leading up to is total control of the software that is installed on your computer. Eventually you will not be able to install software that is not purchased through the App Store, they will know every program installed on your computer and it will put an end to software piracy.
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Anti-trust & Enterprise
Nihon8888 24th Jan 2011
Whilst I agree Apple would prefer to eventually have all apps via the store I think they would be at risk of anti trust complaints (particularly in the EU) and as such would be unwilling to risk it. Particularly if the "halo effect" from iOS devices does drive up market share for OSX devices. Secondly we will need to see how the App Store can be incorporated for enterprise deployment. It is unlikely corporate IT will be willing to accept this model and as such if Apple is interested in a bigger footprint in the enterprise will stick with multiple options for app installation and deployment. Although an enterprise specific App Store could also be a great selling point if that was an option. Given this it is unlikely that Apple will create a "walled garden" so it looks all pros for the App Store. Particularly as the quality and number of apps increase.

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