Ask a bunch of enterprise experts what their favorite software as a service providers and you’re bound to get a lively debate—and a nice survey of the field. What follows is an list of the SaaS landscape and notable companies to track.
This list was compiled from the Enterprise Irregulars mailing list. The initial question was simple enough: What are your favorite SaaS companies? The only real ground rule was that participants couldn’t nominate Salesforce.com—after all the company is already well known. What this list highlights is just how big the SaaS game is. Some of these companies are well known and others are largely unknown. There are also a few outlets from New Zealand, which looks to be a bit of a budding SaaS hotbed.
Now this list isn’t comprehensive by any stretch, but it’s a handy start. Here’s a look by category.
App support:
Billing:
Zuora, which received a lot of mentions.
Similar companies include Chargify, Recurly, Aria
Business intelligence, analytics:
Customer insights:
Gravity
Research.ly
Call centers, helpdesk:
Assistly
LiveOps
Zendesk
Collaboration, community:
CRM and HCM:
BatchBlue
SugarCRM
Kenexa
Taleo
RightNow
Successfactors
Nimble
Energy management:
Hara
ERP:
NetSuite
Plex Online
Aplicor
Finance:
FinancialForce
Intacct
FreeAgent
Xero
Host Analytics
Gamification engines:
HR:
Sonar6
Workday
Ultimate
ADP
Rypple.com
Infrastructure:
Integration:
Marketing:
Aprimo
Cvent
Constant Contact
HubSpot
Eloqua
MailChimp
Mad Mimi
Marketo
Extole
Pricing optimization:
Social enterprise:
Spend management:
Ariba
Coupa
Freshbooks
Servicesource
Supply chain:
Utilities:




