Yahoo Mail down for some: The outage parade continues

Yahoo Mail down for some: The outage parade continues

Summary: Yahoo Mail is down for some users in what has been a hideous stretch of outages for some of the Internet's biggest names. The outage is just the cherry on top of a crappy stretch for Internet reliability.

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Yahoo Mail is down for some users in what has been a hideous stretch of outages for some of the Internet's biggest names.

Yahoo Mail is often overlooked by technology's chattering class, but the reality is it's the largest email service. And you could argue it's a cloud service. Is it really all that different than Gmail?

So when Yahoo Mail is down, Twitter revs up quickly. Yahoo is keeping folks posted. The company said in a statement:

Yahoo! Mail is currently inaccessible to some users. We are working to correct the issue and restore all functionality immediately. We know that this may have caused some inconvenience and we apologize to our users who might be affected.

Now you know what comes next right? Yes folks, it's the big Yahoo pile on. GigaOm notes that the outage is another black mark on the company. Umm, if you say so, but from my perspective I'm not sure the damn Internet works all that well anymore. The Next Web adds that Yahoo is ignored until something goes wrong. Let's get real here. Yahoo is just the cherry on top of a crap sunday for the Internet in recent days. To wit:

And now Yahoo Mail is skittish and a lot of users are annoyed.

Add it up and there's no need for some uber Yahoo analysis and how a mail outage reflects on the company or its strategy. If you look at the outage go round of late, Yahoo is in some pretty good company.

Update: Some folks were asking why Yahoo Mail matters. After all, no one uses it right? Wrong. Here are the latest standings via comScore.

Topics: Browser, Collaboration, Outage, Social Enterprise

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23 comments
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  • RE: Yahoo Mail down for some: The outage parade continues

    I think it's tacky to put a bunch of twittes in your post.
    Hey, if I wanted to read twitter feeds, I'll go to twitter.
    It's not cute at all, trust me.
    <br><br>Just my $0.02
    Return_of_the_jedi
    • RE: Yahoo Mail down for some: The outage parade continues

      @Return_of_the_jedi
      Well, I for one do *NOT* read random twitter board postings. I'm too busy earning a living than to read a bunch of random crap. I only read twitter postings for people I follow, and I can count those on two hands with fingers left over! So I appreciated a severely edited excerpt of twitter postings to underline this latest outage!
      tech_ed9
  • RE: Yahoo Mail down for some: The outage parade continues

    Services go down... deal with it. Everything goes down once in a while whether that's mission critical email inside a company or internet service email in the public cloud.

    It happens and will continue to happen.... deal with it.
    jessiethe3rd
    • RE: Yahoo Mail down for some: The outage parade continues

      @jessiethe3rd
      Just switch to Linux and FOSS and the outage will go away for good.
      Linux Geek
      • RE: Yahoo Mail down for some: The outage parade continues

        @Linux Geek right, like having linux keeps my yahoo mail working, NOT.
        grayknight-22253692004129760887070084760051
      • RE: Yahoo Mail down for some: The outage parade continues

        @Linux Geek
        Yeah, because you won't be able to remember the archaic seemingly random string of characters that you have to type in order to run the applications you want to access the internet!
        tech_ed9
  • Them numbers don't look right.

    Them numbers don't look right. Yahoo is the largest and that number is only 90 thousand, gmail 52 thousand. Thats pretty bad all around ya ask me
    Stan57
    • RE: Yahoo Mail down for some: The outage parade continues

      @Stan57 Those numbers should be multiplied by 1000.
      Stark_Industries
    • RE: Yahoo Mail down for some: The outage parade continues

      @Stan57 Notice the little "(000)" above the columns. The numbers are in thousands. So 90,117 is actually 90 million.
      csteinola
  • RE: Yahoo Mail down for some: The outage parade continues

    Stan, those numbers are in thousands per the heading. So that's 90 thousand thousand.

    I've had a yahoo account for 13 years. It's been a great service. But I've been able to connect only about 60% of the time for the last week or so.

    And I recently chatted with customer service when I tried to turn on blocking of spam chats from people not in my contact list. I get 10-12 of those windows every time I log in now. I was told the feature had been removed. REALLY?! So, in 2011 you've chosen to encourage people to send me spam (often sexually explicit) chats?
    dan_detroitish
  • It's The Response That Matters

    Service outages are one issue. And per article, a bevy of them lately.
    But, what folk value a lot is prompt, concise and ongoing updates and releases from their Providers. Above all, honest communication. That lets consumers know that their agenda and time matters, and is very important to the Service Provider. Not taken just for granted.
    That's where Internet Companies can make up for ground lost thro' the fallibilities of machines and technologies, which are so coz they're made by fallible man. At least occasional failure is par for the course. It is to be expected.
    Then it remains in large part in just how the crisis is handled. That can assuage, ameliorate and end up governing the overall perception in a more favorable light.
    Being a Tech Whiz, Nerd, Geek is a special enough skill in itself.
    But Public Relations, which is a social communication skill set is a very different expertise.
    And woe be to the Internet Company who cannot make this critical distinction. At their peril.
    PreachJohn
    • RE: Yahoo Mail down for some: The outage parade continues

      @PreachJohn So I'm not understanding where you're taking this. Yahoo is responding, as mentioned in the article. If you're following their Twitter feed. And if you're not, how would you expect to be notified? Via email? But, um, email is down. And I bet 90% of Yahoo mail users don't inform Yahoo of a secondary email address. Even less inform Yahoo of an SMS number.

      Maybe you were extending the topic to cover Sony... and how they left everyone hanging for 6 days with no updates. Or CitiBank, and how they didn't tell anyone there had been a breach with one of their data providers until well after other clients of that same data provider had informed customers.

      I've had a YahooMail account for a dozen years or so. Not for anything earth-shatteringly important. But I'd have to say it's been pretty reliable.

      I love bradwalsh's tweet, though. "why were we given no warning?" Shows a complete lack of understanding of how a computer system works. The equipment itself rarely warns folks before a catastrophic failure. So how would Yahoo have been able to "warn" it's users.
      csteinola
      • You Got It!

        @csteinola ---'Maybe you were extending the topic to cover...'
        Ciao!
        PreachJohn
  • I Think Its More

    For the past 2 days, access to my Gmail via internet connections at home and work, and my smartphone, has been >>very<< slow. Switching folders can take half a minute, sending a mail has taken as long as a minute for it to finally go. If I reply to a message, after I send it, I'll delete the original, but when I return to the inbox, the message will still be there. I have to delete it a second time.
    CptMatt
    • Good To Know!

      @CptMatt---And I tho't it was only my computer. That's exactly what I've been experiencing here in Calgary.
      PreachJohn
  • RE: Yahoo Mail down for some: The outage parade continues

    AT&T bought out bellsouth and yahoo. All my email accounts are with bellsouth; and therefore Yahoo. uggh
    Milton Doober
  • RE: Yahoo Mail down for some: The outage parade continues

    I've been with Yahoo! Mail since they bought Rocketmail back in the early days of web-based email. It has always been more reliable than my company's mail servers! And it isn't down for me now... I got the ZDNet announcement via my rocketmail account.

    I agree with you, Larry. Every computer service, and every Internet service, is going to experience an outage now and again. It's about keeping them as close to "never" as possible, and getting the problems fixed quickly. If your life or your job depends on it, you need a backup plan. Otherwise, enjoy the break: You may find that your mental state is better with a less-constant stream of information.
    AlanLaRue
  • RE: Yahoo Mail down for some: The outage parade continues

    ah yes... you have to love it how people complain when they can't access their free service they've taken for granted all this time.<br><br>How dare Yahoo.
    UrNotPayingAttention
    • RE: Yahoo Mail down for some: The outage parade continues

      @chmod 777
      Don't worry, they will make up for it by giving free days in return.

      Oh wait...
      dazzlingd
  • You think that's bad?

    How is it that North America internet on average has 18% packet loss?

    http://www.internettrafficreport.com/
    nacht1