Zune problems? All should be fine by Midnight

Zune problems? All should be fine by Midnight

Summary: Owners of Microsoft's 30GB Zune player will be counting down to midnight tonight - not to ring in a new year but to see if their Zunes will miraculously start working again. Apparently, some sort of glitch prompted the internal clocks in the 30GB (only) Zunes to freak out and lock up the machine because they couldn't handle the extra day in the leap year.

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Owners of Microsoft's 30GB Zune player will be counting down to midnight tonight - not to ring in a new year but to see if their Zunes will miraculously start working again. Apparently, some sort of glitch prompted the internal clocks in the 30GB (only) Zunes to freak out and lock up the machine because they couldn't handle the extra day in the leap year. (Techmeme)

Microsoft's quick solution to the problem: Wait until tomorrow and all will be well again. (Or at least until 2012). Microsoft attempts to answer customer questions in a Q&A but I've got to highlight my favorite answer:

Q:  What is Zune doing to fix this issue? The issue should resolve itself.

Translation: We're not doing anything to fix it, which is probably OK because - knowing Microsoft - it would probably just issue a patch sometime in the second quarter of next year anyway. And why fix it? Hopefully all of the Zune owners out there will upgrade to a different music player by the next leap year in 2012 - like an iPod. I haven't heard of any leap year issues with those.

Topics: Hardware, Microsoft, Mobility

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  • zune

    that's because the ipod has never had a problem?

    http://www.ilounge.com/index.php/news/comments/ipod-classics-exhibit-random-crashes-lockups/
    g_keramidas@...
    • Tu quoque

      fallacy. Look it up.
      frgough
      • Well done...

        ...you got a 'tu quoque' right for a change.

        Which doesn't change the fact that Sam's being a bit silly here.
        Sleeper Service
  • RE: Zune problems? All should be fine by Midnight

    I think a class action lawsuit may get Microsoft's attention...
    ratracer
    • So, by letting your kids (and yourself)

      ... have an ear-splitting volume of music free day (and hopefully prolonging your hearing, which does NOT recover), Microsoft should be sued?

      Better I think to thank them for their ineptitude which lead, hopefully, to a day of family togetherness rather than the artificial "privacy" of a plugged in family/surly kid/whatever.
      Confused by religion
    • Why? Because someone died?

      Oh, that didn't happen. They were inconvieneced for a day? That did happen.

      Yeah, really worth a lawsuit, And the next update will see that it doesn't happen in 2012, so once again, worth a lawsuit?
      AllKnowingAllSeeing
      • RE: We don't know yet, all the stats aren't out yet.

        ;)
        n0neXn0ne
    • something needs to be done, por eso mierda!

      seriously, i didnt get a zune to get played like this. btw i dont trust this "wait" to solve anything.
      tecvoid
  • RE: Zune problems? All should be fine by Midnight

    And at midnight Vista will turn into a toad...oh, wait, it already is.
    TargetDriver
  • RE: Zune problems? All should be fine by Midnight

    Simply, unbelievable that something like this would slip by qualitycontrol. I remember my company testing for the Y2K bug two prior to 2000. Our Customer made us test for Y2K errors on and off for a total of 41 hours.

    dle.evans@gmail.com
    LorienQuestion
    • Quality...

      "Quality" means nothing without an adjective. I believe MicroSoft Quality Control is controlling their product quality very consistently...consistently poor quality.
      TargetDriver
      • Quality?

        Quality Means Nothing to MS? I bet you typed that message on a windows machine. If MS had poor quality control, then they wouldn't have the market shares that they do, now would they. Funny Thing. I'm sure that they did test for the Y2K bug, but who thought of the Y2.08K bug. Not you, I'm willing to bet.

        http://www.microsoft.com/Careers/

        Think you can do better than them, go ahead. Until then STOP your 8it(hin or do it your self.

        Here's an idea: All of these whiny people griping about the 30GB Zune not working for 1 day. If you needed the Zune everyday consistently, then most-likely, you had another $45 to buy an 80GB.

        Hmm You get what you pay for seems to be the slogan of the day.

        P.S. No technology is perfect. If you can't be without something for one day Buy 2. This is a good point if all of those to whom the Zune is a Critical piece of hardware, then they should have bought 2. 1-30GB & 1-80GB.

        Redundancy is stupid until you need it.

        StEvil
        steve@...
        • Tough to find something that doesn't have a problem

          MS, Apple, Dell, GM, Toyota, Ford, You name the company, they've had recalls.

          Even the high end cookware we purchased had a defect in one of the pieces that had to be replaced for anyone that bought it from the same lot, and that's nowhere near as complex as a car or piece of electronics.
          AllKnowingAllSeeing
        • Dual booting Fedora and XP

          And, yes, I happen to be typing this on WinXP but I'm using Avant for a browser. There are only a couple programs left that require me to bow at the MS altar. Once MathCad ports to Linux, I'm not looking back.
          And for the record, I don't own a Zune...my 15yo kid needs a pacifier to stick in his ear, though. I just see this as another excursion into ineptitude on MS's part. Happy New Year.
          TargetDriver
          • What about the problems

            that The iPods had/have?
            AllKnowingAllSeeing
  • More surprised than shocked.

    Any device can have a bug hidden within, so while this is
    unfortunate, I'm not shocked. All's well that ends well.

    However, I was surprised to learn that MS had sold 30 Zunes.
    Marcos El Malo
  • RE: Zune problems? All should be fine by Midnight

    Great. Microsoft innovates a new bug, for a relatively new product (one Microsoft year is roughly equivalent to seven human years -- check out the time between OS releases, e.g.), and then only discovers it when it's too late. Procrastination (read: incompetence) seems to be one of their strengths, if not also a social skill.

    Bad enough that tax payers, consumers and businesses footed a bill totalling hundreds of millions of dollars for their Y2K debacle. (Oh. We forgot the century was turning. Our bad.) Now, owners of their failed "iPod killer" have to suffer yet another insult, beyond a significant degree of insult that obtains from the simple fact of owning a Zune.

    When does it end? It ends when Microsoft discovers a bug that dissolves their incompetent corporate mismanagement. Oh, wait. That bug was already discovered but, because Microsoft is Microsoft, noboday cared. Except for those zanie Microsoft Kool Aid drinkers who seem to believe that every POS Microsoft creates is touched by Midas himself.

    Thanks again, Microsoft. You're nothing if not consistent.
    SkateNY
    • If only you had a clue....

      [i]Bad enough that tax payers, consumers and businesses footed a bill totalling hundreds of millions of dollars for their Y2K debacle. (Oh. We forgot the century was turning. Our bad.)[/i]

      The Y2K problem was created before Bill Gates was even born. It dates back to when some of the first computers were created. And it was because storage was so expensive, it would have been considered foolish and frivolous to store a 4-digit year as part of the date. As a mainframe programmer, I know all too well where most of the focus was during Y2K programs. And it was NOT on the Windows operating system.

      So, for the record, Y2K was NOT Microsoft's debacle. Although, speaking out the way you did is certainly YOUR debacle.

      Happy New Year!
      MGP2
      • Through the looking glass

        If you and your insipid post weren't so pathetic, you'd be
        funny. Almost as funny as hiring a washed-up comedian to
        play in a TV ad series with a washed-up CEO for ten
        million dollars. TEN MILLION DOLLARS. And that was just
        the cost of Mr. Seinfeld's salary.

        All Microsoft shills and apologists have one thing in
        common: they can tolerate almost anything but the truth.

        One thing you're right about. Y2K was not Microsoft's
        debacle. It was a debacle for anyone and everyone who
        depended on Microsoft. Now, that world is changing. Few
        people/businesses/government agencies downgraded to
        Vista, and with good reason. That, my persistently and
        (apparently) proudly ignorant friend, is not an anomaly --
        it's a trend.

        Fasten your seat belt. With all the losses you and other
        MSFT investors have incurred during the past decade or so,
        it's only going to get worse. Sorry Charlie, but you're not
        going to be a Microsoft millionaire, even if Mommy and
        Daddy promised you would be. Whether or not you remain
        an impressionable child is up to you.

        Microsoft got the clock wrong on the Zune? Well, allow me
        to give you the time of day. It's time for you to grow up,
        smell the coffee, and take responsibility for yourself and
        stop apologizing for a corporation that makes its living on
        the ignorant. Either that, or you can continue to pretend
        that the sky isn't blue, that Santa Claus does, in fact, live in
        the North Pole, and that George Bush is one of the best
        presidents in history.

        I've no doubt that in real life, you are pitied, scorned or,
        most likely, simply ignored.
        SkateNY
        • If only YOU had a clue...

          Good thing it's Winter, or else you might not have been able to skate completely around what I stated while barely addressing my post. But let me provide you with some facts.

          I thought their ad campaign was stupid.

          http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=51868&messageID=976154&start=-9909

          [i]All Microsoft shills and apologists have one thing in common:...[/i]

          Do THESE look like the posts of a Microsoft shill?

          http://letmegooglethatforyou.com/?q=mgp2+microsloth+site%3Azdnet.com

          Check out this one where I really heap praise upon them.

          http://talkback.zdnet.com/5208-12558-0.html?forumID=1&threadID=43316&messageID=800964&start=0

          As far as shills go, I think the post below demonstrates the epitome of a shill.

          http://talkback.zdnet.com/5208-11408-0.html?forumID=1&threadID=47099&messageID=875721

          [i]...they can tolerate almost anything but the truth.[/i]

          You mean how you couldn't tolerate the fact that Y2K was bound to happen even if Microsoft never even existed? Yeah, I see your point there. What's that feel like?

          [i]Few people/businesses/government agencies downgraded to Vista, and with good reason. That, my persistently and (apparently) proudly ignorant friend, is not an anomaly -- it's a trend.[/i]

          Me & Vista? Look again.

          http://talkback.zdnet.com/5208-12558-0.html?forumID=1&threadID=52711&messageID=993148&start=-9920

          [i]Fasten your seat belt. With all the losses you and other MSFT investors have incurred during the past decade or so, it's only going to get worse.[/i]

          Sorry skaterboy, but I don't invest in individual stocks. I do mutual funds. And I can honestly say that I have no idea if any of them have holdings in Microsloth. I'd imagine some do. I really don't care.

          On the other hand, on 4/29/08, when you posted that talkback above, AAPL closed at $175.05. Yesterday (12/31/08), it closed at $85.35. So, I hope you didn't invest your life savings there.

          [i]Either that, or you can continue to pretend
          that the sky isn't blue, that Santa Claus does, in fact, live in the North Pole, [b]and that George Bush is one of the best presidents in history.[/b][/i]

          Well, in your oh-so-successful effort at batting zero, another of your assumptions about me is incorrect. See my feelings on George Bush below.

          http://letmegooglethatforyou.com/?q=mgp2+%22Gee+Dumberthanyou+Bosh%22

          [i]I've no doubt that in real life, you are pitied, scorned or, most likely, simply ignored.[/i]

          Yet, ANOTHER incorrect ASSumption. You, on the other hand, are quite the hater skater, arencha? You're such a rabid and venomous ABMer that you couldn't see that I wasn't defending Microsloth in any way. I was simply pointing out that you were incorrect in laying the blame for Y2K at Microsoft's feet. Dude, get some therapy. You've got a lot of bitterness in your life. Not only that, everything you ASSumed about me is incorrect. I see your philosophy. "Ready. Fire. Aim."

          Update: I just learned from one of your posts that you're a clinical psychologist? With the way you go on the attack in some of your posts, I can ony say it's your patients that are in need of pity.

          Happy New Year!
          MGP2