Palm Pre returned, Sprint coverage and Android main factors

Palm Pre returned, Sprint coverage and Android main factors

Summary: As readers know I waited in line in Hawaii to pick up my Palm Pre and then followed up with my one week thoughts on using the device. I am a fan of Palm devices and even though the device has some issues and very few applications available I would have kept it to test out and explore Palm's WebOS if it was released on a GSM carrier. I would probably have even forked over the $75 monthly fee to keep it as a Sprint device if I was able to get decent Sprint coverage where I live, work, and play. I could have made due with the lack of coverage at my house with the use of WiFi, but I was not seeing good solid coverage in most every area where I commute and travel. Some of these coverage issues may also be related to the device as I was seeing it bounce between no coverage to full coverage in places that were close together.

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As readers know I waited in line in Hawaii to pick up my Palm Pre and then followed up with my one week thoughts on using the device. I am a fan of Palm devices and even though the device has some issues and very few applications available I would have kept it to test out and explore Palm's WebOS if it was released on a GSM carrier. I would probably have even forked over the $75 monthly fee to keep it as a Sprint device if I was able to get decent Sprint coverage where I live, work, and play. I could have made due with the lack of coverage at my house with the use of WiFi, but I was not seeing good solid coverage in most every area where I commute and travel. Some of these coverage issues may also be related to the device as I was seeing it bounce between no coverage to full coverage in places that were close together.

The Pre was a fun device to use, but there were a few aspects that limited me compared to my other devices. For example, I was unable to enter text into my ZDNet blog fields because the capacitive display kept thinking I was trying to pan on the display rather than scroll within a text box. Even though the keyboard was quite tight, I was able to adapt pretty well to it. I was quite disappointed in the looseness of the display on the device I bought and would have traded it in for a new one if I had decided to keep it. I like the WebOS better than the iPhone OS due to the multitasking capability and think it can rival the iPhone with further developments and support by application developers.

I am still very happy with my T-Mobile G1 and find Android to be more mature and functional for me personally. Even though the G1 hardware is a bit clunky, I can fly on the keyboard and LOVE the capability to assign shortcuts to every key on the keyboard. Even if a non-keyboard model is announced next week by T-Mobile I am sticking with the G1 until another better one with a keyboard is released.

This was my first real experience as a Sprint customer and I have to say I was treated extremely well at the Palm Pre launch and found the store employees helpful. Today when I returned the Pre, the representative was also very helpful and had no questions or concerns about me returning it or cancelling my Sprint service. He actually asked if I even had a chance to use it because I repackaged it just like it came and took extremely good care of it over these last 11 days.

Topics: Hardware, Mobility, Telcos

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7 comments
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  • dont return what you buy

    so much i hate the people who buy things, use them and then return them?
    what the hell are wrong with those people?
    so selfishness
    BUY is not equal to RENT-FREE
    where is your ethical ???????
    luisama
    • Why they have Return Policies

      This is exactly why places have return policies. If you buy something, and it doesn't work as promised, you bring it back or exchange it.
      drewitz@...
    • Carriers must have these policies, not an ethics issue

      The reason wireless carriers have these policies is so that you can find out if their phone/service works for YOU because carrier signal strength varies wildly around different regions and every phone has pros and cons depending on what YOU need it to do for you. I honestly gave the Pre and Sprint a fair trial and Sprint's service does not work for me. My intent, and desire for that matter, was that Sprint and the Pre would work out for me and I did not plan to just buy and then return without any consideration.
      palmsolo (aka Matthew Miller)
  • The Pre will be on Verizon by this time next year

    I have the same problem with the iPhone where I live. AT&T 3G coverage is spotty. I haven't used a Pre yet, but I know that the 3G coverage by Verizon here is very good, so I guess I'll save my pennies for a Pre from Verizon.
    WiredGuy
  • RE: Palm Pre returned, Sprint coverage and Android main factors

    I returned my Pre after 4 days. I used Sprint Treos and Centro for 5 years and always had poor coverage in my area, but, Sprint was cheap for $45 a month with unlimited data, and, unlimited Roaming was included so I just switched to 'Roaming Only' on the phone when I needed to make a call. But, the Pre no longer has the Roaming Only option, just 'Sprint Only' or 'Automatic'. Well, the Auto keeps trying to find Sprint and keeps dropping the call every 30 seconds, back and forth, so the phone was unusable. Plus the new screen layout and font size made using Tasks and Calendar a significant chore compared to the Centro/Treo, not to mention the screen flying around when you were trying to do other things as you mentioned in your article. Add all that to the new higher monthly cost and the Centro worked much better!
    fixmdude
  • I can`t wait for a GSM version, but this Sprint exclusivity deal is akiller

    Seriously, how are they supposed to get their company of the ground if they only deal with Sprint, no word, only vague rumors of maybe, maybe O2 or Vodafone may carry it in Europe with a GSM version, Verizon and AT&T announced they would carry Pre, but only after a while.

    Sprint CEO hinted that they had an exclusivity that was OVER 6 months, more likely one year, by then, a lot of 'hot' new devices will have surfaced and the Pre momentum died, I can understand they need a carrier to subside part of the costs, but that's just ridiculous, some business decisions are beyond understanding.
    kok_warlock
  • RE: Palm Pre returned, Sprint coverage and Android main factors

    I think it is joke to think T-Mobile has better coverage than Sprint - Sprint data speeds on the Palm PRE are outstanding. By the time Verizon gets the PRE the 4G version will be out...PALM PRE is without a doubt the best device out now and running on a fast network. As for the Android G1 - did anyone even buy that thing? Is as big as a laptop. Does T-Mobile have any type of data offering?
    palmuser