madison

Review: Do teens really want a Microsoft Kin?

By | May 13, 2010, 7:29am PDT

Summary: The Microsoft Kin One and Two are now available at Verizon Wireless. I had my two teen daughters use the devices for the past 5 days and was a bit surprised they were not more excited about the newest phones from Microsoft.

Last week customers could order and receive Kin One and Two devices from the website and today you should be able to visit your local store to get some hands-on time with the two new Microsoft phones. I received the devices last week and immediately gave them to my two oldest daughters who provided some quick first thoughts. They have now been using the two Kin phones every day for the last week and have answers to several of my questions about the devices and the user experience, as well as some concluding thoughts on using them. I’ll start this review with the basics for you all, but then jump right into their sections so you can see how the devices perform from a teenager’s point of view. Check out my updated image gallery with photos of the devices and sample photos taken with both Kins. You will also find our second sit down interview video discussing the Kin below.


Image Gallery: Check out some photos of the Kin One and Kin Two from Microsoft. Image Gallery: KIN ONE in hand Image Gallery: KIN TWO in hand

Kin One and Two review index

While I think the specs, walk around the hardware, and software may interest some of you, I wanted to also make it easy for you to get to the parts of this review where my daughters provide their experiences and conclusions. You will see that I helped get the girls writing started by asking them several open ended questions after they used the devices for several days. Follow a hyperlink below to jump to a page that interests you or continue to read the full review below:

Specifications

Both the Kin One and Kin Two are Windows Phone devices with a highly specialized operating system with some functions from the Zune and future Windows Phone 7 devices. Sharp makes the device and as much as Microsoft tries to say they do not make phones, in all reality the Kin devices are Microsoft Zune phones. They both have QWERTY keyboards, but in two different form factors. Here are the known specifications for each device.

Kin One full specs on GDGT

  • CDMA radio with EV-DO Rev A support
  • 600 MHz processor
  • 256 MB RAM
  • 2.6 inch 240×320 capacitive touchscreen
  • 4GB integrated flash memory
  • 5 megapixel camera
  • 802.11 b/g WiFi radio
  • Bluetooth 2.1 + EDR radio
  • Integrated A-GPS receiver
  • FM radio
  • 3.5mm headset jack
  • Mono speaker
  • Dimensions: 3.25 x 2.5 x 0.75 inches and 3.9 ounces

Kin Two full specs on GDGT

  • CDMA radio with EV-DO Rev A support
  • 600 MHz processor
  • 256 MB RAM
  • 3.4 inch 320×480 capacitive touchscreen
  • 8GB integrated flash memory
  • 8 megapixel camera that captures HD video
  • 802.11 b/g WiFi radio
  • Bluetooth 2.1 + EDR radio
  • Integrated A-GPS receiver
  • FM radio
  • 3.5mm headset jack
  • Stereo speakers
  • Dimensions: 4.25 x 2.5 x 0.75 inches and 4.7 ounces

As you can see, the specifications are very similar between the two devices, with the main differences being the camera resolution and video capture quality, screen size, and mono vs stereo speakers. The Kin One is priced at $50 and the Kin Two at $100 so there isn’t much of a difference in initial price while the better camera and larger display make the Kin Two a pretty clear choice IMHO.

Walk around hardware

Kin One: The Kin One code name was Turtle and when you first pick it up you can see why it was so named. The device feels like a thick skipping stone in your hand and is quite pocketable. On the front you will see the display takes up most of the device with a back button centered on the bottom and a headset speaker above the display. The white part of the device below the display protrudes from the top and bottom and after sliding the display up the full QWRTY keyboard is revealed. This is one of the largest QWERTY keyboards I have seen in devices with this form factor, including the Palm Pre Plus. The keyboard is very functional with all of the essential keys, an emoticon key, search button, phone button, and large space bar. The characters are offset to the left a bit and are large and easily viewable.

Along the curved top you will find the volume buttons, 3.5mm headset jack, camera button, and power button. The volume and power buttons wrap a bit around the left and right sides with the microUSB port on the left side of the Kin One. There is a lanyard opening on the bottom of the Kin One with the back cover release button centered on the bottom.

The camera and flash light are found on the back with the words Kin, Windows Phone, Verizon, and Sharp.

Kin Two: The Kin Two has a form factor very similar to many smartphones and high end feature phones with a side slide QWERTY keyboard. The Kin Two has the same buttons as the Kin One, in different areas.

The 3.4 inch display takes up most of the front of the device with the back button below the display and headset speaker above the display. The display slides to the right to reveal the QWERTY keyboard. The keyboard has the same keys as the Kin One, but are spread out more than the Kin One.

The power button and 3.5mm headset jack are found on the top. The volume buttons and camera capture button are on the right side. The only thing on the left side is the back cover release button. A microUSB port is found on the bottom. Both the 3.5mm headset jack and microUSB port are recessed in from the edges so there may be issues with your own headsets.

The 8 megapixel camera and flash are found on the upper left side of the back along with the same words as the Kin One.

Walk around software

The Kin user experience is divided into three primary displays; the Apps page, Kin Loop, and Favorites page. The Apps page has the following included apps and utilities; messages, alarm, music & more, email, camera, phone, settings, browser, search, feed reader, contacts, and help. The Kin Loop provides updates and dynamically changes as your friends post things. The Favorites page contains the people you specifically add to the page and lets you easily interact with them.

Since this particular review is focused on actual user experiences of my teen daughters and I don’t want to go into all the details of the software that you can read elsewhere I recommend you visit one of these reviews below to read about the software and functionality:

Let’s hear what Danika thinks about the Kin Two ยป

Topics

Matthew Miller started using a Pilot 1000 in 1997 and has been writing news, reviews, and opinion pieces ever since.

Disclosure

Matthew Miller

Matthew is a professional naval architect by day and a mobile gadget freak at all other times. He purchases his own devices and then sells them on eBay or Craigslist to buy more. Many other devices are sent for review on a 30-day loaner basis and then returned to the carrier or manufacturer. If any are provided as “long term loaner units” this will be clearly disclosed in his reviews.

Biography

Matthew Miller

Matthew Miller started using a mobile devices in 1997 and has been writing news, reviews, and opinion pieces ever since. He is a co-host with GigaOM's Kevin Tofel on the MobileTechRoundup podcast and an author of three Wiley Companion series books. Matthew started using mobile devices with a US Robotics Pilot 1000 and has owned over 125 different devices running Palm, Linux, Symbian, Newton, BlackBerry, iOS, Android, webOS, Windows Mobile, and Windows Phone operating systems. His current collection includes an HTC Radar 4G, Dell Venue Pro, Apple iPad 2, HTC Flyer, Samsung Galaxy Nexus, Nokia N9, Apple iPhone 4S, MacBook Pro, and many more, along with tons of accessories and classic devices like the Apple Newton MessagePad 2100 and Sony CLIE UX50. Matthew can be found on various discussion forums under the user name of "palmsolo".

Talkback Most Recent of 32 Talkback(s)

  • Thank you!
    These reviews can be helpful for parents and grandparents!
    They also illustrate an often overlooked part of any cellphone/
    smartphone purchase...the carrier. It really matters very little
    about the "up-front" cost of the device, it's those ongoing,
    recurring monthly costs that get expensive. Perhaps it's time
    for a "consumer revolt" to at least get the various carriers to
    recognize that families with 2 or more kids don't really need
    4 data plans! Same with text messaging plans. Your 2
    daughters also demonstrate the changing usage of cellphones...texting. They don't "call" anymore, so claims
    by carriers of "no dropped calls, crystal clear voice" have
    limited impact on this demographic.
    I also thought it funny when asked about "web browsing",
    both didn't use the browser much, and pretty much agreed
    that all phone browsers leave something to be desired!
    Nicely done!
    ZDNet Gravatar
    wizard57m@...
    13th May 2010
  • More blogs like this are needed here.
    Great Job, Matthew. With so many people here complaining "It's MS, it sucks, blah, blah", and other bloggers complaining of it's lack of full blown features and downloadable apps, it seems they never stopped for a minute and asked "why not ask the intended audiance what they think about it?

    This is a nice perspective from the people who would actually use it, and not too bad from the overall review of it. Great Job!
    ZDNet Gravatar
    John Zern
    13th May 2010
  • RE: Review: Do teens really want a Microsoft Kin?
    Matthew - Your daughters sound savvy, intelligent and articulate. Are you setting-up a blogging dynasty?
    ZDNet Gravatar
    AdeeFeinstein
    13th May 2010
  • RE: Review: Do teens really want a Microsoft Kin?
    Thanks for the great review. Leave it up to Verizon to put in the limited browser, even though it is considered a feature phone. Its still good to see a review from people who actually used it and the intended audience. I was having higher hopes for this phone and thought the interface was new and slick. Very honest reviews of the interface and the phone itself. Don't see this selling as well as I would expect, partly due to the data plans.
    ZDNet Gravatar
    Loverock Davidson
    13th May 2010
  • Regarding games...
    Sure you won't find teens playing games on feature phones, feature phone games suck, dude! You offer teens great games on their feature phones to play, they will love it. It's not like they would ignore it because they're busy texting on their phones. Its just that they've been conditioned to think of these feature phones as just cheap texting phones. Companies never bothered to put the effort in offering games. With the Kin being slightly more advance and powerful than your average feature texting phone, why they're not offering games and apps is beyond me.

    All you need to do is take a look at the iPod Touch and how it took off with the young demographic (playing games and using Apps). Now place an iPhone in their hands and the choice is easy. Kin probably wouldn't even be considered.
    ZDNet Gravatar
    dave95.
    13th May 2010
  • RE: Review: Do teens really want a Microsoft Kin?
    Do teens really have $90 a month to spend on cellphone service? Verizon is greedy and Microsoft is nuts to even offer a phone for teens with such an outrageously expensive data plan. Before squealing that it's only $70 a month, keep in mind that texting is $20 on top of the $70. of course, no teenagers care about texting.
    ZDNet Gravatar
    wmundy
    13th May 2010
  • Get your facts straight about teens who do texting.
    @wmundy, please cite your sources about teens who don't text on their phones.
    ZDNet Gravatar
    Grayson Peddie
    13th May 2010
  • RE: Review: Do teens really want a Microsoft Kin?
    @Grayson Peddie
    I think wmundy was being sarcastic.
    ZDNet Gravatar
    pfyearwood
    13th May 2010
  • RE: Review: Do teens really want a Microsoft Kin?
    @Grayson Peddie
    According to the two, age appropriate, viewers, they just want to text and go to social sites, with emphasis on texting.
    ZDNet Gravatar
    windozefreak
    14th May 2010
  • RE: Review: Do teens really want a Microsoft Kin?
    @wmundy - and don't forget the $15 a month for the zune pass to take full advantage of the Zune functionality - for a total of $105 a month - is MS insane?????

    BTW, I'm a big Zune fan and the Zune pass is a great value alone - but it's ridiculous to expect parents to pay this much for their kids to fully take advantage of Kin

    Also, THANK YOU for actually having teens review a product designed for teens - I can't believe more tech sites haven't done this - and Kudos to Mathew/ZDNet for doing this
    ZDNet Gravatar
    jimmyq69
    13th May 2010
  • RE: Review: Do teens really want a Microsoft Kin?
    @jimmyq69
    This.

    No parent is going to pay $100 a month on their kid's cell phone bill, over a two year contract. In fact, most adults balk at that.

    They had a potentially decent featurephone, but the pricing/data plan killed it on arrival.
    ZDNet Gravatar
    Theseus
    13th May 2010
  • RE: Review: Do teens really want a Microsoft Kin?
    @Theseus

    Lets not forget the $150 and $200 upfront you have to pay for the phones, before the mail in rebate you get (sometime down the line).

    They're crazy if they think these will sell well. This just shows Verizon's control and maybe why Apple is not dealing with them.
    ZDNet Gravatar
    dave95.
    13th May 2010
  • RE: Review: Do teens really want a Microsoft Kin?
    @jimmyq69
    Most of the cost has nothing to do with MS. They are responsible for the $50 and $100 price tags, which is reasonable to many people.

    The $30 data plans are pretty much standard Verizon/AT&T/etc. You will encounter that with any smartphone or PocketPC device if you want full functionality (or your carrier simply requires it). The texting plans are similar. Neither these costs nor the monthly voice rate have anything to do with MS, thus I believe that referring to MS as insane is a bit misplaced. At the very least you would need to say the same thing about HTC, Apple, RIM, and every other manufacturer who has put out a phone that needs data plans for the full experience.

    One thing that everyone one seems to have missed is that unless your carrier mandates it, the Kin and some other devices are perfectly fine without a data plan since they have wifi in them. That is, of course, assuming you have wifi available, which many do. I for instance have an HTC TouchPro2 on AT&T. I have no data plan for it, despite how much it relies on internet connectivity. I get all of the functionality, however, using the wifi connection since at home, friends' houses, on campus and virtually everywhere I go it is always available.

    Pricing faults should be directed at the carriers, not the phone creators. Additionally, you can not blame them for producing phones that need texting/data services since that is what the customers want in their devices, particularly the 20-something and younger demographic.


    I thought that this review was great. Having the intended audience make the calls is how it should be. Well done! I must say that I would still be very willing to test one of these devices out if given the opportunity. The main issue is that I do not care for Verizon, who has an awful track record with all of my friends and family in regards to customer service and reliability in my area.
    ZDNet Gravatar
    luxsphinx@...
    13th May 2010
  • RE: Review: Do teens really want a Microsoft Kin?
    @jimmyq69,
    I am not sure your point about the Zune pass is valid. Teens are already spending more than $15 a month buying ITunes music. With Zune Pass, you get unlimited music for $15 and get to keep 10 songs per month if you cancel.
    ZDNet Gravatar
    joe620
    15th May 2010
  • Thank you for such a great, wonderful review.
    And thank you, Danika and Maloree, for reviewing Microsoft Kin phones.

    I hope other tech reviewers will follow suit like Matthew Miller have done to let you review the phones.
    ZDNet Gravatar
    Grayson Peddie
    13th May 2010

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