UPDATE: Is Microsoft cutting Zune Pass from six to four allowable devices?

UPDATE: Is Microsoft cutting Zune Pass from six to four allowable devices?

Summary: It seems there are emails getting sent out warning that Zune Pass support will be dropping from six to four devices starting next week. Did you get this email?

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As you know I thoroughly enjoy using my Zune Pass on my Windows Phone 7 devices. I just read over on My Microsoft Life that the terms of the service may be changing soon with the total number of supported devices being lowered from 6 to 4 (with at least one personal computer). I currently have two PCs, two Windows Phone 7 devices, and a Zune HD on my Zune Pass, but can easily drop the second PC. I doubt this is much of an issue for all but the heaviest power user, but it's never good to see services cut without a change in pricing.

I bought the one year Zune Pass at a fantastic price and still think it is great deal. As a phone reviewer I have to make choices when it comes to using Zune Pass on evaluation phones and this change really won't affect that since I will still have three mobile devices with Zune Pass access. I doubt many people have more than four devices they really need for the Zune Pass and there are always other music services if this really bothers you.

I would love to see Microsoft add a family pack Zune Pass like I have for Xbox LIVE on the 360. A family pass makes a lot of sense and may help Microsoft sell more Windows Phone devices since I doubt too many families are going to pay $15 for each family member to have the Zune Pass on their phone, including me.

Are you affected by this change? Will you give up a Zune HD to stick with a Windows Phone 7 device instead?

UPDATE: As many of us were thinking, it seems this change in policy affects those outside the U.S. I haven't received the email and since I am in the U.S. this matches what people are seeing. Those outside the U.S. already have a limited experience compared to the full Zune Pass subscription with lack of free monthly downloads and more.

Topics: Hardware, Microsoft, Operating Systems, Software, Telcos, Windows

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17 comments
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  • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

    I haven't gotten this email...
    This might be a UK specific limitation(since the site you quoted is based in the UK)...
    steveymacjr1
  • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

    I got the same email and my Zune Pass account is from Spain. Only difference is that the email was in Spanish, but everything else is identical.

    This is clearly a large scale TOS change.
    Greg2k
  • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

    I too haven't received it yet. I hope Microsoft will definitely revert that back.
    Ram U
  • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

    I actually don't see the problem with this...
    If you don't want to use up a device slot, don't download songs to it, just stream...streaming doesn't take up anything....
    Stream via Zune.net, your phone, and your PC.
    steveymacjr1
  • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

    I haven't gotten the email. I have the annual Zune Pass.

    Seems pretty generous either way. They're probably losing a lot of subscription money from people sharing their Zune Pass with family and friends.
    cool8man
  • Forcing streaming down users' throats?

    The motives for these sort of moves always seem suspect. Frankly, they're just creating one more reason not to buy into that ecosystem.
    BillDem
    • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

      @BillDem

      Or they're trying to get better deals with distributors. All these things are taken into account. Microsoft and the distributors know that many people would share their additional slots with other people. As long as they do come out with a family plan, I don't see these changes as too drastic.

      Interestingly, I noticed a bit of a month ago Netflix streaming device go from 8 to 50!
      WixosTrix
    • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

      @BillDem Are you serious? you cant get that amount of love from anywhere else. I love the six devices I am able to use, but going down to 4 is still a steal. We have been getting away with murder for like 3 years now.
      bajanx
  • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

    In the US and I haven't received the email. I'd have an issue with the reduction as I have two windows phone and a Zune in my household and as many PCs being used. I've been a pass user since the G1 Zune and would gladly pay a few more bucks for more devices, even if it meant giving up the 10 tracks. Let's say $20/month for 5 PCs and 5 devices. I'd also like to sublet Live IDs so I don't have Justin Bieber popping up as one of my top artists.
    mwthomasjr
  • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

    My question is this, does Microsoft still count different logins on the same computer as separate devices? Does Microsoft count an xbox as a device against the limit too?
    Rick_Kl
    • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

      @Rick_Kl

      I've had Zune Pass since getting my Zune 80 in 2007 and Live IDs have never had a link a Zune Pass aside from the one that it's subscription is under. When other people wanted to download music, they would first have to login to my ID and then download it. I also stress the fact that they couldn't play music passed the 20 sec mark until they switched back to their ID because I didn't want their plays showing up on my card.

      I too would like to know the Xbox situation though because as of now it's unclear how many Xbox's you can download and stream your content to.
      WixosTrix
    • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

      @Rick_Kl
      Xbox doesn't count as a device. I guess because it only streams. The downside of this is only the Live ID associated with the Zune pass will be able to stream music. For example, I have an Xbox Gold Family Plan but if my wife wants to stream music from the 360 while she is cooking or cleaning she must log in with my id. If she logs in as herself she only gets 30 second samples, even though it's the same 360.
      mwthomasjr
  • Could you be any more pro-Microsoft?

    An article on Zune passes? You have to be kidding me, it would be hard to portray yourselves as more out of touch if you tried. It is just too much, I have unsubscribed.
    keith.thomas@...
  • People actually use this stuff?

    Zune Pass? How many people actually use this stuff?
    kraterz
    • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

      @kraterz Anyone in the US who doesn't have a Zune Pass is a certified moron. People outside the US would die for a deal like this.
      cool8man
  • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

    Play For Sure fiasco all over again.
    Alan Smithie
  • RE: Is Microsoft cutting Zune Pass from six to four allowable devices?

    why? people have to buy their products to use the zune pass anyway. it's not like zune and wp7 is flying off the shelves. if anything they should increase the allowable zune devices
    feelinggood