Print Audit Facilities Manager Takes the Software Lead
Summary: The Managed Print Services industry will continue to grow because of its impact on reducing infrastructure costs associated with printing, improving productivity, and environmental sustainability.
Doc’s good buddies over at CompTIA, the Computing Technology Industry Association, recently published a study surveying 400 Managed Print Services providers and IT personnel in end-user companies. The purpose of the report, entitled Examining the Print and Document Management Market, was to further the understanding of print and document trends from the end-user perspective, as well as to profile Managed Print Services provider firms. The study identified Print Audit’s remote device management service, Facilities Manager, as the leader in the North American market with a 40% share among Managed Print Services providers using a third-party (non OEM) solution.
Facilities Manager is used by dealers worldwide to remotely collect meter reads, automate supplies fulfillment and report service information for managing fleets of printers, copiers, fax machines and multi-function devices.
According to the study, the Managed Print Services industry will continue to grow because of its impact on reducing infrastructure costs associated with printing, improving productivity, and environmental sustainability. The study also found that most companies expect their print volumes to increase or remain the same and of the companies not currently using Managed Print Services, 35% are expected to adopt an MPS strategy over the next year.
For more information on the CompTIA study, please visit http://www.CompTIA.org.
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ZDNet introduces Doc (The DocuMentor), sponsored by RICOH. Through his blog, Doc will educate you about Document Management. So who is Doc? Doc is something of an enigma. He was born to a Russian ballerina and a German electrical engineer who some believe was running covert operations for shadowy corporate interests. Doc grew up in various locations in the United States, although no one seems to know precisely where, least of all Doc. His early schooling was unremarkable except for the time he was caught trying to replace all the mimeograph machines with high-tech color copiers that had mysteriously disappeared from a shipment to Albania. At MIT, he made a name for himself by transforming a large printer into a robot that hunts and eats Roombas. Professionally, he reportedly has seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone. Some say his obsession with paper, printing, and mechanical movement was either started by, or evidenced by, a traumatic childhood episode when he crawled inside an old Xerox 2400 and tried to print himself.
Anyway, Doc has hands on experience with stuff like printer maintenance and fleet management, but his mastery of document management leaves no stone unturned. Important issues like sustainability, security, and regulatory compliance are top of mind for Doc, as are other business technology needs like networking and IT services, making him a true blue IT renaissance man.
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