ZDNet Education

Christopher Dawson

Dell Virtual Labs: Saving money, improving access

By | August 9, 2010, 8:28pm PDT

Summary: What happens when students don’t bother using computer labs anymore, driving up management and support costs for a multitude of hardware and software configurations?

It wasn’t so long ago that if I wanted to do serious computing, I needed to walk across campus and go to the computer lab to access PC versions of SAS or Mathematica. Matlab was over there, too. Sure, I could get Matlab running on my PC, but if I wanted to finish up my work sometime before the next day, I needed something with a bit more get up and go.

Most universities have high-end computing labs, in addition to more basic labs, but with the ubiquity of student laptops, the latter have become anachronisms and the former are hardly consistent with distance education or anytime, anywhere computing that students expect. On the other hand, most students come to school with laptops powerful enough to run the applications I mentioned above, but configuration management, support, licensing, and any number of hardware issues can all interfere with high-performance computing, no matter how powerful a student’s laptop might be. Dell, with VMWare and Citrix powering a complete end-to-end solution, announced its Virtual Lab effort Monday to deal with the changing face of university computer usage.

The Virtual Lab can take on many forms. The concept is hardly exclusive to Dell since desktop virtualization and streaming technologies have become both more affordable and more common. However, what Dell does provide is a set of server hardware, optimized virtualization solutions, and a variety of thin and zero clients to meet varied requirements in modern university settings.

What does all of this mean? It means that when a student needs access to a high-end workstation running the latest specialized software, they can connect via PC-over-IP zero clients that can reside in any number of locations completely separate from the workstation that can live securely in a data center under the watchful eye of administrators. It means that students can, from the mobile or desktop device of their choosing, access standardized lab environments without consuming space and energy with underutilized public labs. It means that those public labs can be converted to ultra-energy-efficient thin client labs connecting to virtual desktops and it means that students can always enter the same, customized environment with a complete set of applications, regardless of their physical location.

This isn’t meant to sound like a Dell advertisement, although it probably does. Dell just happened to package a number of well-planned hardware and software components under the Virtual Lab umbrella, all of which stand to, if not save costs, at least make the outdated idea of a computer lab suddenly add value for students and IT administrators. Regardless of the actual vendor or particular solution universities choose, the trend towards centralization and virtualization points to an important shift and maturing of technologies in this space that can potentially yield a host of benefits across the higher education enterprise.

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Topics

Chris Dawson is a freelance writer and consultant with years of experience in educational technology and web-based systems. In 2011, he became the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network SaaS provider.

Disclosure

Christopher Dawson

Christopher Dawson is the Vice President of Marketing for WizIQ, Inc., by day and a freelance writer and educational technology consultant by night. Well, most of his colleagues at WizIQ are based in India, so really he's working with them whenever he can stay awake. He has worked for his local school district as a teacher and technology director, for the Johns Hopkins University School of Public Health, and for Biogen, Inc. (now Biogen-IDEC, Inc.). He has also consulted with STATNet and Cytyc Corporation and retains close ties with X2 Development Corporation (now owned by Follett Software, the supplier of the student information system he administered for several years). Follett is paying him a monthly honorarium to act as a presenter for their "SIS Voices for Student Achievement" community (he produces occasional blog posts and hosts a monthly webinar on the use of student information systems to inform data-driven instruction and school-wide change. He regularly purchases and/or recommends Dell hardware. This is because Dell makes good hardware and has truly committed itself to education in innovative ways, particularly with their "Connected Classroom" initiative. It isn't because he has dealings with the company through his role at WizIQ (which he does) or because they have provided him with long-term loans of a variety of equipment for in-depth testing (which they have). Intel (reference designer for the Classmate PCs he has implemented in his local schools) has provided him with long-term loans of Classmate PCs for testing, as have Dell and Lenovo with their educational offerings. He may report on any of these companies as his experiences with them have direct bearing on educational technology; positive reports are not necessarily an endorsement and he receives no direct financial compensation from these companies or any others. Intel paid all expenses for his attendance at the 2009 Intel Classmate PC Ecosystem Summit which he attended as the sole representative of the technology press. He was invited to attend in 2010 but his wife would have killed him if he spent 3 days in Vegas geeking out and left her home alone with a new baby. Acer provided him with a 50% discount on an Aspire One netbook in early 2009 after he tested it for 30 days through their educational seed program. He liked the netbook at the time but it has since broken and sits unused in his office. Canonical sent him Ubuntu lanyards, t-shirts, and mousepads for his kids. He stole one of the lanyards and proudly hangs his keys from it and occasionally features his 8-year old wearing an oversized Ubuntu t-shirt on his Facebook profile. Gunnar Optiks sent him a pair of computer glasses to evaluate for a holiday gift guide. He is wearing them now as he types this because they never asked for them back and they rock out loud. Seriously - they work brilliantly and make it much easier to spend 20 hours a day staring at an LCD. If they ever asked for them back, he would fork over the $99 and buy a pair. Microsoft gave him 2 free copies of Office 2010 professional, a desktop clock, and a useless book on Office 2010 when he attended the launch of Office/Sharepoint 2010. He occasionally uses the SharePoint lanyard they gave him instead of the Ubuntu lanyard for his keys, but feels dirty afterwards. Adobe provided him with a pre-release version of the CS5 Master Collection for evaluation and ultimately provided a full, licensed copy for ongoing testing of educational applications of this admittedly expensive software. Like the Gunnars, if the license expires or they come out with CS6, he'd actually go out and buy it himself. Which is saying something, because he's actually pretty cheap. Any other companies wishing to send him cool things to evaluate, wear, or otherwise adorn his kids are more than welcome to; he promises to disclose it here if he keeps any of the stuff. Finally, because WizIQ is a virtual classroom and learning network provider, Chris, as VP of Marketing, frequently interacts with, seeks out deals with, and directly or indirectly competes with a whole lot of LMS, SIS, and other Education 2.0 companies. In general, he'll limit his reporting about these companies to news that does not impact his relationship with them or with WizIQ. If he reports on them, it's because what they are doing is newsworthy or worth the attention of his readers and not because he's trying to broker some deal, damage competition, or otherwise advance his position in his day job. LMS and SIS companies, along with other online learning communities, are a pretty important part of Ed Tech. If he stops reporting on them completely, there won't be a whole lot left. He'll be sure to call out any overt conflicts of interest if they are unavoidable. Finally, Follett Software Company pays him a little tiny honorarium every month to present on their SIS Voices webinars and to write the occasional blog or discussion thread for them. Since Follett recently bought X2 (maker of an awesome web-based SIS that Chris just happened to have used, served in advisory groups for, and frequently reported on), this is probably also worth disclosing.

Biography

Christopher Dawson

Christopher Dawson grew up in Seattle, back in the days of pre-antitrust Microsoft, coffeeshops owned by something other than Starbucks, and really loud, inarticulate music. He escaped to the right coast in the early 90's and received a degree in Information Systems from Johns Hopkins University. While there, he began a career in health and educational information systems, with a focus on clinical trials and related statistical programming and database modeling. This focus led him to several positions at Johns Hopkins, a couple-year stint in private industry, teaching high school math and technology, and 2 years as the technology director for his local school district. Most recently, he started his own consulting business and is now the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network provider. He lives with his wife, five kids (yes, 5), 2 dogs, and a hateful cat in a small town in north-central Massachusetts. Although he is no longer teaching, his roles with WizIQ and ZDNet allow him to continue helping students and teachers add value to education with technology rather than merely adding to the bottom line.

Talkback Most Recent of 1 Talkback(s)

  • RE: Dell Virtual Labs: Saving money, improving access
    I remember in 1987 we had a similar setup but with Zenith 248's replacing our mainframe terminals allowing us to use the power of the PC and also toggle over to IBM PROFS for mainframe applications. This doesn't sound too much different from that environment years ago but just technological improvements.
    ZDNet Gravatar
    Jeff Tyler
    11th Aug 2010

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