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Christopher Dawson

Digging the wikis

By | August 9, 2011, 8:03am PDT

Summary: There are lots of online collaboration tools and document management systems. Wikis, however, remain a simple way of creating large, shared information repositories.

DokuWiki to be specific, but it’s more the idea and use of wikis in general that has me excited at the moment.

Regular readers will know that I’m the first to jump up in support of Wikipedia (as long as it’s tempered by a critical eye and thoughtful users). And I’ve used wikis more generally, whether in class or in various jobs for document management and collaboration. I’ve used hosted wikis like those offered by Wikispaces, wikis embedded in tools like Moodle, and have stood up small wikis for special projects. All good stuff.

More recently, though, I’ve turned to Google Sites and Google Docs to manage most of my documentation needs. Used together, they make for a pretty robust solution that lends itself to collaboration. Last week, though, I started a project with the day job that is going to involve the creation of a very large core document with individual contributors handling various sections and an extensive review process. We also need a place to bring together a variety of disparate documents where they can ultimately be integrated and unified and then pushed out for publication in a variety of media (included print).

Sure, Google Docs and Sites could handle this, but this felt like a job for a wiki. I’ve always felt the same for classes that require collaboration on an extensive document or that will be used for longer-term reference or guidance (as this particular set of documents will also be). So I set up a wiki.

I chose the open source DokuWiki, for a few reasons.

  1. It’s free
  2. It’s incredibly simple to set up. All you need is FTP access (with write privileges) to a single folder on a web server. The DokuWiki folder and subfolders get copied to the server and the rest of the install happens via an install.php file that is accessible via any browser.
  3. It’s fully text-based; there are no databases to install or access and files are stored as text making them readable outside the wiki and easily transported to other wiki instances.
  4. It’s incredibly fast.
  5. It’s very well-documented.
  6. It’s customizable with templates and easily installed plugins.
  7. The default installation uses a wiki markup syntax, but a WYSIWYG editor can be installed for novice users.
  8. It takes a while to get the hang of creating namespaces (essentially directories) and pages for people used to a non-wiki interface, but once understood becomes quite simple for all users to extend the wiki and clearly organize files.
  9. It has basic authentication, roles, and access control lists built in, but can easily be connected to a database or LDAP server for more sophisticated authentication needs
  10. It scales very easily.
DokuWiki isn’t perfect, of course. Without a bit of thought, the paths that it displays to each document can be cumbersome and navigation isn’t as intuitive as it should be. However, in the brief time that it took me to set it up and have people (even those new to wikis) working together and building our documents, I was able to ensure pretty immediate utility. We can refine later; the goal was to start collaborating fast on a space that could live and be used by a growing group for months to come and we achieved that goal in a day.

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Chris Dawson is a freelance writer and consultant with years of experience in educational technology and web-based systems. In 2011, he became the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network SaaS provider.

Disclosure

Christopher Dawson

Christopher Dawson is the Vice President of Marketing for WizIQ, Inc., by day and a freelance writer and educational technology consultant by night. Well, most of his colleagues at WizIQ are based in India, so really he's working with them whenever he can stay awake. He has worked for his local school district as a teacher and technology director, for the Johns Hopkins University School of Public Health, and for Biogen, Inc. (now Biogen-IDEC, Inc.). He has also consulted with STATNet and Cytyc Corporation and retains close ties with X2 Development Corporation (now owned by Follett Software, the supplier of the student information system he administered for several years). Follett is paying him a monthly honorarium to act as a presenter for their "SIS Voices for Student Achievement" community (he produces occasional blog posts and hosts a monthly webinar on the use of student information systems to inform data-driven instruction and school-wide change. He regularly purchases and/or recommends Dell hardware. This is because Dell makes good hardware and has truly committed itself to education in innovative ways, particularly with their "Connected Classroom" initiative. It isn't because he has dealings with the company through his role at WizIQ (which he does) or because they have provided him with long-term loans of a variety of equipment for in-depth testing (which they have). Intel (reference designer for the Classmate PCs he has implemented in his local schools) has provided him with long-term loans of Classmate PCs for testing, as have Dell and Lenovo with their educational offerings. He may report on any of these companies as his experiences with them have direct bearing on educational technology; positive reports are not necessarily an endorsement and he receives no direct financial compensation from these companies or any others. Intel paid all expenses for his attendance at the 2009 Intel Classmate PC Ecosystem Summit which he attended as the sole representative of the technology press. He was invited to attend in 2010 but his wife would have killed him if he spent 3 days in Vegas geeking out and left her home alone with a new baby. Acer provided him with a 50% discount on an Aspire One netbook in early 2009 after he tested it for 30 days through their educational seed program. He liked the netbook at the time but it has since broken and sits unused in his office. Canonical sent him Ubuntu lanyards, t-shirts, and mousepads for his kids. He stole one of the lanyards and proudly hangs his keys from it and occasionally features his 8-year old wearing an oversized Ubuntu t-shirt on his Facebook profile. Gunnar Optiks sent him a pair of computer glasses to evaluate for a holiday gift guide. He is wearing them now as he types this because they never asked for them back and they rock out loud. Seriously - they work brilliantly and make it much easier to spend 20 hours a day staring at an LCD. If they ever asked for them back, he would fork over the $99 and buy a pair. Microsoft gave him 2 free copies of Office 2010 professional, a desktop clock, and a useless book on Office 2010 when he attended the launch of Office/Sharepoint 2010. He occasionally uses the SharePoint lanyard they gave him instead of the Ubuntu lanyard for his keys, but feels dirty afterwards. Adobe provided him with a pre-release version of the CS5 Master Collection for evaluation and ultimately provided a full, licensed copy for ongoing testing of educational applications of this admittedly expensive software. Like the Gunnars, if the license expires or they come out with CS6, he'd actually go out and buy it himself. Which is saying something, because he's actually pretty cheap. Any other companies wishing to send him cool things to evaluate, wear, or otherwise adorn his kids are more than welcome to; he promises to disclose it here if he keeps any of the stuff. Finally, because WizIQ is a virtual classroom and learning network provider, Chris, as VP of Marketing, frequently interacts with, seeks out deals with, and directly or indirectly competes with a whole lot of LMS, SIS, and other Education 2.0 companies. In general, he'll limit his reporting about these companies to news that does not impact his relationship with them or with WizIQ. If he reports on them, it's because what they are doing is newsworthy or worth the attention of his readers and not because he's trying to broker some deal, damage competition, or otherwise advance his position in his day job. LMS and SIS companies, along with other online learning communities, are a pretty important part of Ed Tech. If he stops reporting on them completely, there won't be a whole lot left. He'll be sure to call out any overt conflicts of interest if they are unavoidable. Finally, Follett Software Company pays him a little tiny honorarium every month to present on their SIS Voices webinars and to write the occasional blog or discussion thread for them. Since Follett recently bought X2 (maker of an awesome web-based SIS that Chris just happened to have used, served in advisory groups for, and frequently reported on), this is probably also worth disclosing.

Biography

Christopher Dawson

Christopher Dawson grew up in Seattle, back in the days of pre-antitrust Microsoft, coffeeshops owned by something other than Starbucks, and really loud, inarticulate music. He escaped to the right coast in the early 90's and received a degree in Information Systems from Johns Hopkins University. While there, he began a career in health and educational information systems, with a focus on clinical trials and related statistical programming and database modeling. This focus led him to several positions at Johns Hopkins, a couple-year stint in private industry, teaching high school math and technology, and 2 years as the technology director for his local school district. Most recently, he started his own consulting business and is now the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network provider. He lives with his wife, five kids (yes, 5), 2 dogs, and a hateful cat in a small town in north-central Massachusetts. Although he is no longer teaching, his roles with WizIQ and ZDNet allow him to continue helping students and teachers add value to education with technology rather than merely adding to the bottom line.
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RE: Digging the wikis
jurijmlotman 11th Aug
but isn't Google Sites a kind of Wiki, too? what is the specific advantage of DokuWiki here?
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RE: Digging the wikis
ice3_portal 9th Aug
Wikis are information and knowledge management tools par exellence.

They do require that we re-imagine our relationship with information and "documents" in particular which for your ordinary man and woman in the street are Word documents held within files and folders.

We still find that folks are using our system - which includes a wiki feature - in this way, with the wiki acting merely as an easy-to-update way to link to Word documents - when, in fact, as I think you may have found, information is the key component in all this. And the wikis ability to hyperlink - building a network of meaning and value - provides a significant advantage over the mere categorisation found within traditional document filing/ordering systems (read: Windows-like document folders) so beloved of the ordinary business man and business woman in the street.

I would suggest that Wikis break us out of the tyranny of the list and the box bringing the "end of document management" as we know it (http://www.ice3-portal.co.uk/blogs/the-end-of-document-management) but I would be interested in what your thoughts are on this given your experience with docuwiki.
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RE: Digging the wikis
jurijmlotman 11th Aug
but isn't Google Sites a kind of Wiki, too? what is the specific advantage of DokuWiki here?

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