ZDNet Education

Christopher Dawson

Livescribe: Fixing note taking once and for all

By | August 17, 2010, 11:13pm PDT

Summary: The Livescribe echo smartpen has the potential to change the way we teach, learn, and recall information.

A colleague once told me that you could always tell the graduate students in a meeting because they were constantly taking notes, writing as fast as possible to capture everything that was said verbatim. I’ve long since given up on that strategy as I find that writing everything down means that I miss the big picture of a conversation or meeting. I tend to just listen, taking a quick note or action item as needed. Other people draw or doodle. Some will mind-map. An incredible number of secondary school students don’t bother taking notes at all and then wonder why they fail every summative assessment they encounter.

My point is that we have many different ways of taking notes, whether in the classroom or the boardroom. For many of our students, note taking is ineffective at best and downright harmful at the worst. This is where Livescribe comes in. No, really…their echo smartpen is not like other smartpens out there that just digitize what you write. This is different, and really compelling.

Livescribe released their echo smartpen last month and kindly sent me a review unit. I kindly set it aside and went nuts starting my consulting business. It wasn’t until this past weekend that I finally broke it out for some hands-on time and I was blown away, thoroughly regretting not having this device with me constantly through a month of meetings and conferences.

Let me step back for a minute though and point a few things out. As I said, everyone takes notes differently. My writing is basically illegible, so I tend to type everything and, when I do take notes, it tends to be in Google Docs or OneNote so that I don’t lose the notes and so that I can read them in a week. That being said, I tend to be pretty visual, so as I’m working out a solution with colleagues, I’ll tend to draw relationships, diagrams, maps, and “big pictures.” Google Docs does not lend itself to this particularly well and, while there are plenty of software tools that do, none can substitute for the speed or immediate person-to-person communication of a back-of-the-envelope diagram. I’m just not capable of keeping those diagrams or remembering the context and discussion surrounding them in a week when I need to refer to them. I simply lack the organizational fortitude. That’s why I have my wife, the world’s most organized person.

That being said, the echo pen accommodates my peculiarities quite nicely. However, it requires the grad student model I mentioned above to change completely. It throws it out the window. Good riddance, I say, and welcome to a new approach that will make sense to the vast majority of our students.

Next: OK, but how does it work? »

Topics

Chris Dawson is a freelance writer and consultant with years of experience in educational technology and web-based systems. In 2011, he became the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network SaaS provider.

Disclosure

Christopher Dawson

Christopher Dawson is the Vice President of Marketing for WizIQ, Inc., by day and a freelance writer and educational technology consultant by night. Well, most of his colleagues at WizIQ are based in India, so really he's working with them whenever he can stay awake. He has worked for his local school district as a teacher and technology director, for the Johns Hopkins University School of Public Health, and for Biogen, Inc. (now Biogen-IDEC, Inc.). He has also consulted with STATNet and Cytyc Corporation and retains close ties with X2 Development Corporation (now owned by Follett Software, the supplier of the student information system he administered for several years). Follett is paying him a monthly honorarium to act as a presenter for their "SIS Voices for Student Achievement" community (he produces occasional blog posts and hosts a monthly webinar on the use of student information systems to inform data-driven instruction and school-wide change. He regularly purchases and/or recommends Dell hardware. This is because Dell makes good hardware and has truly committed itself to education in innovative ways, particularly with their "Connected Classroom" initiative. It isn't because he has dealings with the company through his role at WizIQ (which he does) or because they have provided him with long-term loans of a variety of equipment for in-depth testing (which they have). Intel (reference designer for the Classmate PCs he has implemented in his local schools) has provided him with long-term loans of Classmate PCs for testing, as have Dell and Lenovo with their educational offerings. He may report on any of these companies as his experiences with them have direct bearing on educational technology; positive reports are not necessarily an endorsement and he receives no direct financial compensation from these companies or any others. Intel paid all expenses for his attendance at the 2009 Intel Classmate PC Ecosystem Summit which he attended as the sole representative of the technology press. He was invited to attend in 2010 but his wife would have killed him if he spent 3 days in Vegas geeking out and left her home alone with a new baby. Acer provided him with a 50% discount on an Aspire One netbook in early 2009 after he tested it for 30 days through their educational seed program. He liked the netbook at the time but it has since broken and sits unused in his office. Canonical sent him Ubuntu lanyards, t-shirts, and mousepads for his kids. He stole one of the lanyards and proudly hangs his keys from it and occasionally features his 8-year old wearing an oversized Ubuntu t-shirt on his Facebook profile. Gunnar Optiks sent him a pair of computer glasses to evaluate for a holiday gift guide. He is wearing them now as he types this because they never asked for them back and they rock out loud. Seriously - they work brilliantly and make it much easier to spend 20 hours a day staring at an LCD. If they ever asked for them back, he would fork over the $99 and buy a pair. Microsoft gave him 2 free copies of Office 2010 professional, a desktop clock, and a useless book on Office 2010 when he attended the launch of Office/Sharepoint 2010. He occasionally uses the SharePoint lanyard they gave him instead of the Ubuntu lanyard for his keys, but feels dirty afterwards. Adobe provided him with a pre-release version of the CS5 Master Collection for evaluation and ultimately provided a full, licensed copy for ongoing testing of educational applications of this admittedly expensive software. Like the Gunnars, if the license expires or they come out with CS6, he'd actually go out and buy it himself. Which is saying something, because he's actually pretty cheap. Any other companies wishing to send him cool things to evaluate, wear, or otherwise adorn his kids are more than welcome to; he promises to disclose it here if he keeps any of the stuff. Finally, because WizIQ is a virtual classroom and learning network provider, Chris, as VP of Marketing, frequently interacts with, seeks out deals with, and directly or indirectly competes with a whole lot of LMS, SIS, and other Education 2.0 companies. In general, he'll limit his reporting about these companies to news that does not impact his relationship with them or with WizIQ. If he reports on them, it's because what they are doing is newsworthy or worth the attention of his readers and not because he's trying to broker some deal, damage competition, or otherwise advance his position in his day job. LMS and SIS companies, along with other online learning communities, are a pretty important part of Ed Tech. If he stops reporting on them completely, there won't be a whole lot left. He'll be sure to call out any overt conflicts of interest if they are unavoidable. Finally, Follett Software Company pays him a little tiny honorarium every month to present on their SIS Voices webinars and to write the occasional blog or discussion thread for them. Since Follett recently bought X2 (maker of an awesome web-based SIS that Chris just happened to have used, served in advisory groups for, and frequently reported on), this is probably also worth disclosing.

Biography

Christopher Dawson

Christopher Dawson grew up in Seattle, back in the days of pre-antitrust Microsoft, coffeeshops owned by something other than Starbucks, and really loud, inarticulate music. He escaped to the right coast in the early 90's and received a degree in Information Systems from Johns Hopkins University. While there, he began a career in health and educational information systems, with a focus on clinical trials and related statistical programming and database modeling. This focus led him to several positions at Johns Hopkins, a couple-year stint in private industry, teaching high school math and technology, and 2 years as the technology director for his local school district. Most recently, he started his own consulting business and is now the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network provider. He lives with his wife, five kids (yes, 5), 2 dogs, and a hateful cat in a small town in north-central Massachusetts. Although he is no longer teaching, his roles with WizIQ and ZDNet allow him to continue helping students and teachers add value to education with technology rather than merely adding to the bottom line.
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Re: Livescribe - I'm a firm believer!
jenakt Updated - 8th Oct 2010
I bought a Pulse pen back in January of 2009. I have been using it for almost all of my college courses. I love it! It is not without faults, but in the end it has made my chances for success greatly improved! I also experienced a time lapse in my education so I had not been in good academic habits for a time. I also have been diagnosed as having ADD.

I am still on my starter notebook so needing to buy additional paper has not been an issue. I have recorded the equivalent of 24-36 credit hour courses over 4 semesters (3 credit hour courses X 8-12 individual courses) . I will have to buy ink refills fairly soon. I found I didnt use/need it for every class. There are some professors that did not want the class to be recorded or some classes that using the smartpen for wouldnt have been efficient or worth it.

Advantages:
* I can use it in classes that don't allow students to use laptops (no OneNote option).
* I've used laptops in the past, and it can be very easy to get distracted and venture off into cyberland and check Facebook or whatever. This eliminates that possibility.
* Tying the audio to the notes helps me feel more confident that I will understand the material when I review it after class.
* It is pretty discrete in the classroom.
* The Livescribe Desktop software was recently updated so now I can export the audio file (I believe as AAC) and then put it on my iPod/iPhone and re-listen to them as I am walking between classes or driving around and need to study.
* If I had to leave the classroom for something like going to the bathroom, I will be able to go back and hear what I missed during that time.
* Reviewing for exams has been much easier.
* I can easily share my notes and audio with other students via Livescribes online community.

Disadvantages:
* Other students can abuse the fact that I have the lecture recorded so they dont need to attend. At some point, if fellow students arent helping me, I stop helping them.
* You can hear the pen strokes or pages turning. I got used to this after a while. Dont expect perfect sound quality.
* The pen rolls off the table/desk when put down. It can also roll in a way that the mic gets covered. My work around has been the keep the case next to my notebook. If I need to do something else for a second, I slide the pen into the case slightly so it can roll and the mic will still face up.
* Sometimes the width of the pen can be uncomfortable. Usually that is because I wasnt holding it well or like I normally do. I have the Pulse and Im not sure I would want to change to the Echo since it is much wider.
* I have had different problems with the desktop software and pen firmware. Eventually I swallow my pride and call tech support. They have been knowledgeable and helpful in the end, but the frustration can get high. Advice - just call tech support when you are having a problem.
* I easily forget to recharge the pen and by the time I notice the blinking battery indicator on the pen, I only have a few minutes left which means I wont get the full lecture that day.
* Also I forget to remove sessions from the pen (leaves on the desktop software) and then Ill run out of data space.
* Linking audio with notes that werent originally done together has been a huge fiasco for me.
* The Apple App version of the desktop software is premature in its release. Maybe wait for some improvements. It cannot continue playback if the phone goes into auto-lock (work around is to change that setting in General Settings to Never and change back when done), wont handle multi-tasking since if you go away from screen it stops playback, and you can only view one page even if there are multiple pages linked - just to name a few.

I realize my disadvantages may outnumber the advantages in this review but that isn't how I view the product, I am just tired today. All in all, I highly recommend the Livescribe smartpen (Pulse or Echo is up to you) for students and others. There is room for improvement, but it was worth the purchase price.
0 Votes
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Fitting in hand...
illuminated.geek 18th Aug 2010
Hi Chris,

The Livescribe seems pretty thick; how natural does it feel while holding it in hand and using it? Is it harder at all to write with it? Is there a learning curve and how long does it take to start using it without noticing a bit awkward thickness near the bottom?
0 Votes
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Contributr
@illuminated.geek I have really small hands and didn't have any trouble adapting to it. My only trouble was adapting to a new style of note taking, rather than writing everything I said or heard. This would be particularly true in a lecture where I was using it as a presentation tool - your brain has to think in 2 directions - One on the lecture and 2 on the drawing/writing/whatever. Just a bit of a switch for a big whiteboard guy like me happy
0 Votes
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Needs special paper to work = immature product

Also, the website is pretty bad, with lots of hype while important actual information (like the need for special paper) is pushed back.

I think ill wait until someone does this the right way.
@MatsSvensson

Completely agree
0 Votes
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Livescribe is a great technology
jnelson10 18th Aug 2010
I have been using the Livescribe pen since it's early days, back in Nov. 2008. All the things the author says are benefits are true. In regards to the paper, buying the paper is very cheap. I still have the 100 sheet notebook that originally came with the pen. I also have a journal that only cost $12. The one thing that the author doesn't mention is that you do have the ability to print the special paper yourself. This is great.
0 Votes
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Livescribe as potential AD/HD solution
hnoyes Updated - 18th Aug 2010
My wife and children all have a heritable form of attention deficit disorder. Any distraction -- even the act of thinking about extensions of a topic or statement -- causes complete loss of context and the "big picture". Compensating for this included recording lectures and making sure the course had written material available. (All are top students!)

This device has the potential, assuming it works as presented, to completely solve the problem! I will be checking into this for my son (the only one still in school).

Thank you for the review!
0 Votes
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Contributr
@hnoyes ADD here, too, plus a kid with attention deficit issues. You're completely right - that's why I stopped taking detailed copious notes a long time ago - I could never really concentrate on what was being said, just the stream of words. I'll be sending this with my son in the fall.
0 Votes
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Willing to try it again
jlmwriter Updated - 18th Aug 2010
I jumped right away and purchased the Live scribe pen last year. Unfortunately, I found its performance was inconsistent. When it worked it was seriously cool. When it didn't it was annoying to say the least.

I've long been looking for a way to get ink into my computer. Sounds like the latest version of Livescribe is worth a try.
0 Votes
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Students are buying and using this item very successfully. The special paper criticism is a non-issue. You have the template and just print the page from your normal printer paper. Check your notes!
0 Votes
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OneNote does synchronized notes & voice
robert.rohr@... 18th Aug 2010
MS OneNote also does synchronized audio with your note stream (has done for years). If you have a webcam, OneNote will also synch video stream with your notes. I agree this is a compelling feature, and is one of the features of OneNote I like the most.
0 Votes
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That is pretty much what I can do in Microsoft Office OneNote on a Tablet PC, and it works great. The best thing is that there is no paper involved.
0 Votes
+ -
Re: Livescribe - I'm a firm believer!
jenakt Updated - 8th Oct 2010
I bought a Pulse pen back in January of 2009. I have been using it for almost all of my college courses. I love it! It is not without faults, but in the end it has made my chances for success greatly improved! I also experienced a time lapse in my education so I had not been in good academic habits for a time. I also have been diagnosed as having ADD.

I am still on my starter notebook so needing to buy additional paper has not been an issue. I have recorded the equivalent of 24-36 credit hour courses over 4 semesters (3 credit hour courses X 8-12 individual courses) . I will have to buy ink refills fairly soon. I found I didnt use/need it for every class. There are some professors that did not want the class to be recorded or some classes that using the smartpen for wouldnt have been efficient or worth it.

Advantages:
* I can use it in classes that don't allow students to use laptops (no OneNote option).
* I've used laptops in the past, and it can be very easy to get distracted and venture off into cyberland and check Facebook or whatever. This eliminates that possibility.
* Tying the audio to the notes helps me feel more confident that I will understand the material when I review it after class.
* It is pretty discrete in the classroom.
* The Livescribe Desktop software was recently updated so now I can export the audio file (I believe as AAC) and then put it on my iPod/iPhone and re-listen to them as I am walking between classes or driving around and need to study.
* If I had to leave the classroom for something like going to the bathroom, I will be able to go back and hear what I missed during that time.
* Reviewing for exams has been much easier.
* I can easily share my notes and audio with other students via Livescribes online community.

Disadvantages:
* Other students can abuse the fact that I have the lecture recorded so they dont need to attend. At some point, if fellow students arent helping me, I stop helping them.
* You can hear the pen strokes or pages turning. I got used to this after a while. Dont expect perfect sound quality.
* The pen rolls off the table/desk when put down. It can also roll in a way that the mic gets covered. My work around has been the keep the case next to my notebook. If I need to do something else for a second, I slide the pen into the case slightly so it can roll and the mic will still face up.
* Sometimes the width of the pen can be uncomfortable. Usually that is because I wasnt holding it well or like I normally do. I have the Pulse and Im not sure I would want to change to the Echo since it is much wider.
* I have had different problems with the desktop software and pen firmware. Eventually I swallow my pride and call tech support. They have been knowledgeable and helpful in the end, but the frustration can get high. Advice - just call tech support when you are having a problem.
* I easily forget to recharge the pen and by the time I notice the blinking battery indicator on the pen, I only have a few minutes left which means I wont get the full lecture that day.
* Also I forget to remove sessions from the pen (leaves on the desktop software) and then Ill run out of data space.
* Linking audio with notes that werent originally done together has been a huge fiasco for me.
* The Apple App version of the desktop software is premature in its release. Maybe wait for some improvements. It cannot continue playback if the phone goes into auto-lock (work around is to change that setting in General Settings to Never and change back when done), wont handle multi-tasking since if you go away from screen it stops playback, and you can only view one page even if there are multiple pages linked - just to name a few.

I realize my disadvantages may outnumber the advantages in this review but that isn't how I view the product, I am just tired today. All in all, I highly recommend the Livescribe smartpen (Pulse or Echo is up to you) for students and others. There is room for improvement, but it was worth the purchase price.

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