ZDNet Education

Christopher Dawson

My textbook rant: The college bookstore people respond

By | September 12, 2010, 8:56pm PDT

Summary: What do you think? Am I jumping the gun here, or are college bookstores expensive anachronisms?

Did you know that there is a National Association of College Stores? It’s a trade group that, not surprisingly, represents a whole lot of college bookstores. More than 3000, actually. And, again, it’s not terribly shocking that they objected to last week’s post suggesting that you buy all of your books from some place other than your college bookstore.

Before I share the response from their Director of PR, Charles Schmidt, I do have one correction to make to that article. As Follett was quick to point out,

Follett’s Rent-A-Text program actually offers the greatest number of books for rent than ANY other on-campus retailer, including Barnes & Noble.

This fall, more than 750 college campuses around the country will be offering textbooks for rent through Follett’s Rent-A-Text program. Textbook rental saves students 50% or more off the price of a new textbook and is rejuvenating business among campus bookstores.

Fair enough…my mistake. And my point remains the same. It seems almost conspiratorial that available electronic texts are rarely posted on college bookstore sites unless they are available through specific partnering organizations or publishers. And I can’t tell you how often I’ve seen syllabi suggesting that students look elsewhere for their books to save money. Maybe I’m missing something though. Here’s the full text of Charles Schmidt’s email.

Dear Mr. Dawson,
While I realize the point of your blog is to help students, and their parents, save money, I believe you do your readers a disservice by perpetuating the common misperception that buying textbooks online is always better and always cheaper. That’s just not true. You also do your readers a disservice by not considering the “value” aspect of any transaction.

You could have made at least a passing mention of the dangers and uncertainty of purchasing textbooks on the internet. Often the lowest price found online is misleading (what about shipping costs?) and may point a student to the wrong book, wrong edition, or a book in poor condition or missing required supplemental materials. (Unlike with general book titles, the value of ISBN as an accurate identifier of course materials has declined significantly in recent years.)

In addition, the standard for identifying the condition of a book is self reported on marketplace sites and a seller’s definition of “slightly used” might be quite different than the buyer’s.

While it IS possible to find the correct course materials from online sources, it is important for students to understand that their college store is the only source that guarantees them the correct textbook and accompanying supplemental material that a faculty member may require (new OR used). College bookstores also have clear, plainly documented return policies (Oh, I know, you never dropped a course during your college career).

As to the markup that you claim makes bookstore-sold textbooks so expensive, let me enlighten you: The college bookstore makes a profit of only 6.3 cents from every dollar spent on a new textbook. In addition, college stores pay employee salaries, electricity, heat, and other overhead.

And then there’s the buying local benefit. When a student makes a purchase from the campus store, they can be confident that a portion of that price will be returned to the campus through scholarships, paying the salaries of student bookstore workers, etc. This can’t be said for money spent at an online site with a company based halfway across the country.

Listen, I’m not saying that in all cases the college bookstore is cheaper, but neither is it always more expensive, as you claim. A study by the Florida Office of Program Policy & Analysis and Government Accountability found that students purchasing new college textbooks online saved an average of only $2.15 per item. In fact, online prices were HIGHER for 27% of the textbooks examined by the study.

With the explosion of rentals this fall (rentals are being offered by 1,500 of our 3,000 members this fall) college stores will be even more competitive, while providing the value they always have.

– Sincerely, Charles Schmidt, Dir. of PR
National Association of College Stores

Talk back below and let me know where you stand. From my perspective, it’s time for the entire model to change, meaning that those employees at the bookstores (whether student or otherwise) will need to retool and redeploy, just as every other employee must do when faced with obsolescence. I’d happily pay an ex-bookstore employee 10% of my kid’s total book cost to comb the Internet for me, seeking out the best deals and the most electronic books given a list of courses. What do you think? Am I jumping the gun here, or are college bookstores expensive anachronisms?

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Topics

Chris Dawson is a freelance writer and consultant with years of experience in educational technology and web-based systems. In 2011, he became the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network SaaS provider.

Disclosure

Christopher Dawson

Christopher Dawson is the Vice President of Marketing for WizIQ, Inc., by day and a freelance writer and educational technology consultant by night. Well, most of his colleagues at WizIQ are based in India, so really he's working with them whenever he can stay awake. He has worked for his local school district as a teacher and technology director, for the Johns Hopkins University School of Public Health, and for Biogen, Inc. (now Biogen-IDEC, Inc.). He has also consulted with STATNet and Cytyc Corporation and retains close ties with X2 Development Corporation (now owned by Follett Software, the supplier of the student information system he administered for several years). Follett is paying him a monthly honorarium to act as a presenter for their "SIS Voices for Student Achievement" community (he produces occasional blog posts and hosts a monthly webinar on the use of student information systems to inform data-driven instruction and school-wide change. He regularly purchases and/or recommends Dell hardware. This is because Dell makes good hardware and has truly committed itself to education in innovative ways, particularly with their "Connected Classroom" initiative. It isn't because he has dealings with the company through his role at WizIQ (which he does) or because they have provided him with long-term loans of a variety of equipment for in-depth testing (which they have). Intel (reference designer for the Classmate PCs he has implemented in his local schools) has provided him with long-term loans of Classmate PCs for testing, as have Dell and Lenovo with their educational offerings. He may report on any of these companies as his experiences with them have direct bearing on educational technology; positive reports are not necessarily an endorsement and he receives no direct financial compensation from these companies or any others. Intel paid all expenses for his attendance at the 2009 Intel Classmate PC Ecosystem Summit which he attended as the sole representative of the technology press. He was invited to attend in 2010 but his wife would have killed him if he spent 3 days in Vegas geeking out and left her home alone with a new baby. Acer provided him with a 50% discount on an Aspire One netbook in early 2009 after he tested it for 30 days through their educational seed program. He liked the netbook at the time but it has since broken and sits unused in his office. Canonical sent him Ubuntu lanyards, t-shirts, and mousepads for his kids. He stole one of the lanyards and proudly hangs his keys from it and occasionally features his 8-year old wearing an oversized Ubuntu t-shirt on his Facebook profile. Gunnar Optiks sent him a pair of computer glasses to evaluate for a holiday gift guide. He is wearing them now as he types this because they never asked for them back and they rock out loud. Seriously - they work brilliantly and make it much easier to spend 20 hours a day staring at an LCD. If they ever asked for them back, he would fork over the $99 and buy a pair. Microsoft gave him 2 free copies of Office 2010 professional, a desktop clock, and a useless book on Office 2010 when he attended the launch of Office/Sharepoint 2010. He occasionally uses the SharePoint lanyard they gave him instead of the Ubuntu lanyard for his keys, but feels dirty afterwards. Adobe provided him with a pre-release version of the CS5 Master Collection for evaluation and ultimately provided a full, licensed copy for ongoing testing of educational applications of this admittedly expensive software. Like the Gunnars, if the license expires or they come out with CS6, he'd actually go out and buy it himself. Which is saying something, because he's actually pretty cheap. Any other companies wishing to send him cool things to evaluate, wear, or otherwise adorn his kids are more than welcome to; he promises to disclose it here if he keeps any of the stuff. Finally, because WizIQ is a virtual classroom and learning network provider, Chris, as VP of Marketing, frequently interacts with, seeks out deals with, and directly or indirectly competes with a whole lot of LMS, SIS, and other Education 2.0 companies. In general, he'll limit his reporting about these companies to news that does not impact his relationship with them or with WizIQ. If he reports on them, it's because what they are doing is newsworthy or worth the attention of his readers and not because he's trying to broker some deal, damage competition, or otherwise advance his position in his day job. LMS and SIS companies, along with other online learning communities, are a pretty important part of Ed Tech. If he stops reporting on them completely, there won't be a whole lot left. He'll be sure to call out any overt conflicts of interest if they are unavoidable. Finally, Follett Software Company pays him a little tiny honorarium every month to present on their SIS Voices webinars and to write the occasional blog or discussion thread for them. Since Follett recently bought X2 (maker of an awesome web-based SIS that Chris just happened to have used, served in advisory groups for, and frequently reported on), this is probably also worth disclosing.

Biography

Christopher Dawson

Christopher Dawson grew up in Seattle, back in the days of pre-antitrust Microsoft, coffeeshops owned by something other than Starbucks, and really loud, inarticulate music. He escaped to the right coast in the early 90's and received a degree in Information Systems from Johns Hopkins University. While there, he began a career in health and educational information systems, with a focus on clinical trials and related statistical programming and database modeling. This focus led him to several positions at Johns Hopkins, a couple-year stint in private industry, teaching high school math and technology, and 2 years as the technology director for his local school district. Most recently, he started his own consulting business and is now the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network provider. He lives with his wife, five kids (yes, 5), 2 dogs, and a hateful cat in a small town in north-central Massachusetts. Although he is no longer teaching, his roles with WizIQ and ZDNet allow him to continue helping students and teachers add value to education with technology rather than merely adding to the bottom line.

Related Discussions on TechRepublic

Did you know you can take part in these discussions with your ZDNet membership?
27
Comments

Join the conversation!

Just In

RE: My textbook rant: The college bookstore people respond
jmwells21 5th Oct 2010
@kjnelan
In response to your MS Office point, many colleges offer amazing student discounts on software. Case in point? Fitchburg State College has a partnership with Microsoft that allowed me to purchase a legit copy of MS Office 2007 Enterprise Edition for SEVEN dollars. Yes, Seven. Need an OS? XP and Vista (I'm sure they have W7 by now) could be had in either 32 or 64-bit for $10.
They also had another partnership with CDW-G that enabled me to get Adobe CS4 Web Design Premium, which had an MSRP of $1300 for $299 (again, I'm sure by now it's CS5).
I can't promise every school has these same deals, but they're definitely something worth looking into.
0 Votes
+ -
... to know that they are THE SAME BOOKS as the ones sold at the college book store but usually 50% less in cost. I got most of my books from Amazon and Books A Million.

It is no surprise that National Association of College "Proctologists" ... I mean Stores will object to the suggestion that books are cheaper online. In fact, I find a 50% (from full cost) fee for rental ridiculously high. They just want to suck as much money out of students while providing little to no additional value.
0 Votes
+ -
They are both in trouble
tonymcs@... 13th Sep 2010
Dead tree publishing will be coming to an end with the possible exception of vanity items.

With video libraries starting to become ghost towns, libraries and college book stores can't be far behind. A netbook, laptop, tablet or (if I have nothing to create/edit or develop) an iPad will all allow me to consult my electronic text anywhere.

To say nothing of the fact that electronic text has far more features and searchability than a book.

Yes I'll miss real paper books for a while, but I got over Betamax and cassettes and floppies and now CDs are looking for their graveyard.

In the end, it's the information that matters, not the medium wink
I'm sorry but when you respond with " Often the lowest price found online is misleading (what about shipping costs?)" You're grasping at straws ..... Thats shopping online 101 if I am not mistaken. All I know is that I save a heck of a lot more money that they suggest and I go to a City Run College
0 Votes
+ -
Too partisan
superbus 12th Sep 2010
This man represents a labour group. There is no way he's going to be fair and balanced in his use of facts, and how he spins them.

Just because of his position, I discredit anything he says. But when you consider the plain-sight evidence about college textbooks and the like, it makes what this man is trying to say even that more suspect. In short, he's full of it, but can't say the truth because of his position.
0 Votes
+ -
I've just completed my Master's degree program at the 'young' age of 51 and my daughter is starting her third year at a state college. We both always shop for text books on-line and have NEVER had a bad experience and have only saved a lot of money. As far as the new 'rental programs' offered at her college and many others I feel it's even more of a waste of money but an even bigger win for the colleges so of course they're going to push it. Instead of making 6.3% profit on the sale of a new text they purchase the book at cost - presumably the equiv. of 6.3% below retail - and after only two rental periods (2 semesters), their profit margin jumps to over 50% each additional semester. Wow - sign me up and let me buy stock if they ever go public with that racket!
When we buy text books on-line we always buy them used ? in either good or ?like new? condition and have never been disappointed. My daughter takes good care of them and then when the semester is over they go right back on Amazon and in most cases, we get back almost what we?ve paid for them. The money she gets back goes towards funding her next semester?s books. Her net book expenses for the past few years running has been under $100 a semester ? no thanks to the colleges and their book stores.
The ?tricks? that the colleges and their book stores have taken to in recent years have made it harder but not impossible. ?Tricks? you ask ? now what kind of educational institution would do that to its students? What else would you call not posting text requirements until the week before classes? Or how about refusing to give students ISBN numbers over the phone and not posting them on the college website? Finally there?s the newest...coming up with a ?regional? text for math classes where a text is good only at a handful of colleges making it extremely difficult to sell when finished with the class. I guess somehow algebraic principles are different on the east coast than they are in the mid-west. Go figure!
Enough already! There is no justification in my mind for expecting students to shell out upwards of $200 for a text book ? not when information is so readily available by other means such as the internet. My last two years of classes I very seldom even cracked open the book. The internet was far easier, more in-depth and more up to date than any of the 2 to 4 year old texts that we were required to buy. Don?t even give me the argument that my grades and education could have suffered by not using the required text for my research and relying on the unreliability of the on-line resources. My 3.93 GPA speaks for itself thank you!
Geeze! Do they (the colleges and their book stores) really think that we?re that stupid? ?...the value of ISBN as an accurate identifier of course materials has declined significantly in recent years? or ?...the buying local benefit? arguments ? Give me a break!
Price fixing and the need for an FTC investigation seems needed.
@mb01915@... Yes they do need to investigate, especially since a lot of colleges accept government money .
@mrlinux
Worse yet, I attended USAF Academy, back in the late '60s. I can't speak for how they address the textbook issue now, but it was certainly not in the interest of students at that time. We were ordered to purchase all texts from the sole-source vendor, and to resell those books back to the same vendor at the end of the academic period. We were paid less than 5% of the purchase price for our refunds.

Granted, there was no Internet at the time, but I had always purchased used texts from several companies in New York City, and could have easily done so for the texts in use at USAFA. Likewise, I could have received much more for my used books from those same vendors.

Many aspects of cadet life seemed to be established for the betterment of the vendors [always sole-source] of uniforms/tailoring, haircuts and others. Set amounts were withdrawn from our monthly pay wheter we used the services or not. And this wasn't just a school that accepted some federal grants, but a fully-run government school.

Currently I work in the Hawaii Dept of Ed. I frequently purchase texts for students enrolled in AP courses. Their texts always run in the $125-200 list price range, but we buy from B&N used website for about $5-10 for what certainly appear to be brand new, still in shrink wrap, and with all CDs and other inserts intact. Shipping to Hawaii is an issue, but it usually runs only $6-10 per text. As a percentage of cost that is high, but not compared to buying new from any university book store.

I whole-heartedly support a congressional level investigation into the business of ripping off college students and their parents by the booksellers who so grossly and routinely mis-represent their profit margins selling to a largely captive audience.
Yeah, college book stores rip college students off! I'm not sure what this person is thinking or what drugs he is taking! I'll admit, I've been out of college for a while now, but l'm betting the system still works the same. You but a used book for a class for $70 - $100, you use it for the semester, sell it back at the end of the semester and get $15 back. Then, they sell it again the next semester for $70 - $100. Of course, sometimes you're unlucky and at the end of the semester they tell you that they won't buy the book back becuase the school is using a new edition or a different text book the next semester. Now, I'm sure that these books are fairly expensive since they are generally hardbacks, and probably made a little bit more durable than run of the mill hardback books you buy at your local book seller. However, even when I was in college I found many of the same books (books that weren't specifically a text book written for college) in book stores like Barnes and Noble and Borders Books, selling at full retail which was still $30 and even $40 cheaper! BRAND NEW, not even used! So I don't want to hear that bull that they're only making 6 cents on the dollar.

Now, there are two things that students(myself included) generally liked about buying books at the campus bookstore. First, you could simply give them your course schedule and they would have all of your books ready for you when you came back the next semester. You didn't have to worry about it. They were there, waiting for pickup, in a bag, all set to go! The second thing that was nice? You could sell them back and get cash on the spot (as long as the text book was being used the following semester). Since most of us didn't actually pay for the books ourselves (thanks Mom and Pop) and since Mom and Pop never asked for the money back, it was money we could use after finals to let loose a little. Yes, most of that money got spent on booze! (at least that's what I spent it on, I'm sure others found other uses for the money). Anyway, my parents may not have had the options that we do now with being able to find anything online, but I won't make the same mistake as my parents did. My daughter will not be paying 4 times as much for her books at the campus bookstore. We will be shopping online for them. And when possible, we will buy ebooks for use on the kindle. I think she'll agree that carrying around one kindle with several books on it is much easier than carrying around a stack of overpriced books!
...it puts another college bookstore out of business.
0 Votes
+ -
Having just finished my bachelor's degree in 2009, I am all-to-familiar with the joys of purchasing books every semester.
I just LOVED having to spend $100+ on a book (or worse, SERIES of books) that were seldom, if ever, used for class, and then have the bookstore reject it for buyback citing a "new edition is on the way" while they continue to sell the exact same book for another semester. Or, they would offer me something ridiculous like 5% of the book's retail value as a buyback price. Fantastic.
After my first year of getting punched in the gut by Ye Olde Campus Bookstore/Follett, I did my homework on textbooks - who's got it cheapest (amazon, ebay, half, or the bookstore proper), what supplementary materials they're supposed to include (and the likelihood I'd ever actually need them), and whether it made a difference if I bought it new or used (usually only applicable with workbooks).
If you want to get the best possible prices on your books, that's really the only way to be 100% certain. Is it labor-intensive? A little bit, but I literally saved hundreds of dollars every semester over what I would have paid by shopping at the bookstore alone (and hey, once in a blue moon, the bookstore's price was the least expensive too).
0 Votes
+ -
Open Source textbooks
timfrichtel@... 13th Sep 2010
Even with discounts, expensive, copyrighted books (paper or digital) are still a barrier to an excellent education. Image how the educational system could work with freely available texts that the school systems accepted*, and were freely distributable in the format most appropriate for the school, teacher and student? Open Source texts are just getting going: http://www.scientificamerican.com/article.cfm?id=open-source-textbooks-mixed-bag-california

* There's no easy path to getting texts accepted, keeping them maintained, and [e]publishing them, but the benefits of overcoming those barriers could be huge.
0 Votes
+ -
electronic books
daniel@... 13th Sep 2010
Why not make textbooks electronic and include social media in the process? For example, my hardback copy of 'Concrete Mathematics', Dr. Knuth et al, contains in it's margins comments made by students who 'beta tested' the book. Sometimes the comment's are funny, and you can't argue against that making reading a math book more enjoyable... often the comments are illuminating to the subject matter, even more valuable. What if those comments were ongoing? The ability to release updates to a text without re-printing overhead should be appealing, especially since the electronic book should be licensed like software. Hey, why not make the pictures move, too? You'd be hard pressed to convince me to the contrary that text book publishers have no idea whats going on. I learn more from Mathematica and Wolfram websites.
0 Votes
+ -
RE: electronic books
Bucky24 14th Sep 2010
@daniel@... Of course that could be done easily. We have the technology and the publishers certainly have the ability. And I'm sure they're aware of this. But students would not accept paying even 50% of the original price for an electronic book, and publishers know this. The price they pay for printing the book is trivial compared to what they charge for them. They wouldn't pull the same profit margin that they do now.
As one who both bought books and required books, I can tell you that purchasing from college bookstores is terribly expensive when it comes to books. Even purchasing software is more than double what you can purchase for direct from the software company.

For example: the bookstore at the college where I teach sells Microsoft Office 2010 (student professional version) for $149.00. Direct from Microsoft you can purchase the same version for $79.00. No, that is not a misprint or typographical error.

The book I require for my class is a Business Management book which the college sells for ~$60.00. I bought the exact same book, edition, print, size, ...you name it for $39.00 at Barnes and Noble. I have since made arrangements with Barnes and Noble that my students can go there to purchase their books for my class.

Mr. Schmidt, the director of PR for his firm, HAS to spin the facts as he does or else he will most certainly lose his job, but his statements are unethical, impractical, and outright falsehoods.

I'm not quite sure how rentals are going to work out as many students like to mark in their books with pens, highlighters, pencils, and so on. Will the rental take that into account? What if a student decides they want to keep their book?

I've also returned to school to complete my psychology degree and have found the institution I'm attending only supplies e-books. In fact, they don't even supply paper books and will still charge for the electronic version even if I choose to purchase my book for a lower price than the electronic version (yes, the electronic versions are just as, or more expensive as printed... go figure.)

Because those types of books are so very specialized they are always in demand and therefore have a sort of built in security. Once a book is adopted for use in the classroom a publisher can pretty much charge what ever they want and the student will have to pay because it is required. It is quite the racket.

Take a teachers advice and shop around for your books. You WILL find the book for much less than you would at your local college bookstore. (Just as an aside, the college I work at has numerous campuses throughout the city, each with their own bookstore. Each bookstore carries the same books, but with different prices. Go figure.)

A smart student begins their research with the purchase of their books. A complacent average student will just do what's easy...
@kjnelan
In response to your MS Office point, many colleges offer amazing student discounts on software. Case in point? Fitchburg State College has a partnership with Microsoft that allowed me to purchase a legit copy of MS Office 2007 Enterprise Edition for SEVEN dollars. Yes, Seven. Need an OS? XP and Vista (I'm sure they have W7 by now) could be had in either 32 or 64-bit for $10.
They also had another partnership with CDW-G that enabled me to get Adobe CS4 Web Design Premium, which had an MSRP of $1300 for $299 (again, I'm sure by now it's CS5).
I can't promise every school has these same deals, but they're definitely something worth looking into.
I teach at a local institution and feel badly for students paying full price for books at the campus bookstore. I am in favor of giving students the same price break they can get from Barnes and Noble or whoever. Sometimes it does seem like a racket. The comments on electronic versions, and probably text books in general, ignore one factor that no one has mentioned - how to pay the writers of the books. The current situation may be skewed to make tons of money for publishers, but the *content* of the books cost something. Maybe 50% for an electronic version is too high, but what would be appropriate? Even if you take out the publishing and shipping costs and that goes into delivering a hardback text, or make everything electronic, anything of quality will not be free. No one will write the texts if they cannot get paid, and they can't get paid if the books are free. I don't have the answer, I am just suggesting that before we gripe and throw out the current model, we need to consider how to fairly pay those who are providing the content. For the record, no, I am not an author and have nothing to sell.
0 Votes
+ -
RE: My textbook rant: The college bookstore people respond
teknicalservices Updated - 13th Sep 2010
@tkrist - With all due respect, volunteerism is rampant in this country and were it not felt that it would be a totally lost cause due to the schools dependencies upon their profit margins and the professors whom are in bed with the publishers I honestly feel that well qualified authors would be more than willing to step forth and forgo their ?pay? in lieu of making education more affordable to all. I would be willing to bet dime-for-dollar that should a public educational institution be willing to grow a pair and commit to using only free open-sourced materials for their educational materials, across the board, there would be more people willing to step forward and create that material for them than they would know what to do with. I just don?t think that any educational institutions have the cajones to step forward and really put their charges welfare ahead of their own.
@tkrist While that's a very good point, I'd like to give the example of the textbook I used in my college calculus classes. The author writes a new book every year. All that changes are a few of the chapter problems and the ordering of a few sections. But every single person who wants to take the class has to pay another $200 for another copy of the next edition of the book.
I fully support the authors getting paid for their work, but this sort of a thing happens way too often in the field of textbooks.
0 Votes
+ -
I have two comments. The first is that markup is quite different than profit. While I find the 6.3 percent profit percent number possible but unlikely, the truth is that markup is quite a bit worse than that. You are, in fact, paying employee costs, and overhead is likely to be quite high in that shiny, brightly lit showroom that most college bookstores have. Most of those costs are not shared by online services, where their continued emphasis on rapid turnaround and efficient stocking and restocking has produced very high productivity gains.

Worse yet, there are additional hidden costs at most campus stores. One store I know of charges a different, significantly higher rate for items instructors define as suppplemental or optional. That puts markup for those items close to 20% of the wholesale cost.

I understand that college bookstores have the need to return unpurchased books to the publisher, an expense that Amazon and B&N don't have. But that only suggests that the model needs to change. The idea that the student should come in and grab all of his books could very easily change to a display model with a ticket to order the book for delivery to his or her door seems to make much more sense. The bookstore could charge a much lower markup and improve their profitability at the same time. The time is long-since past.

Second, online titles are not a viable solution as long as the publishers continue to limit access to those books to one or two semesters for students. Anyone teaching a course to majors is unlikely to use them, as they expect the students will get continued use from the contents, or they wouldn't use a text at all.

I am not saying that bookstores should go away. In fact, I like using bookstores as a central shopping place for students. But the concept that they should hold monopoly status on campuses (many campuses forbid instructors from suggesting that a cheaper alternative could be available) is wrong. If they cannot compete with their business model, then they should find a way to change that model to become more competitive.
The National Assoc of College Bookstores Charles Schmidt made some interesting points; and you have to admit that it's true that the ONLY way to guarantee that it will be the absolutely correct edition, and with whatever else is supposed to come with it, is to purchase from the college bookstore on the campus where the professor is, and his/her course is being taught.

But, I dunno... I just didn't like Schmidt's attitude in the precise manner in which he wrote to you. He could benefit from a little primer on how to professionally take issue with a published article or posting without coming across like there's sour grapes, and with sarcasm. The tone of his letter was unnecessarily smarmy in a couple places, and so was not as effective as it could have been.

If I were Schmidt's boss, he'd be in my office right about now getting lectured on never revealing one's underlying emotions about a subject whenever writing on behalf of one's employer, under the color of its name and logo. I think I'd even be signing him up for a day-long seminar about professional business letter writing; and requiring of him the reading of a few online articles on the subject. And if he so much as grimaced, much less rolled his eyes at the ceiling, I'd show him the door (easy to do since the letter, alone, would be darned-near reason enough for that).

To the matter at hand...

When it comes to textbook purchasing for college coursework, I think there's a fundamental difference between courses taught on-campus, in the brick-and-mortar classroom versus virtually, online or by some other distance learning modality. If it's a distance learning course, then there's an assumption, I think, on the part of the prof, that the student will not be walking-in to the local campus college bookstore to purchase the books. Online students are much more likely (especially if the prof makes note on the syllabus that the student should investigate cheaper bookstore alternatives) to purchase textbooks from whatever is the cheapest source. For that reason, I think the prof in EVERY online course should be crystal clear on the syllabus about the precise edition, ISBN, and whether or not it would okay to purchase it from must anywhere, or from the local college bookstore's online site (because, for example, some additional materials are included, too).

If one is able to walk-in to one's local campus bookstore (on the campus where the course is being taught in a real world, brick-and-mortar classroom), then it probably makes sense to so do just to see precisely what the prof has specified; and then if it makes sense to try to get that same thing elsewhere, then, fine... especially if the savings are significant.

It makes sense, I think, whenever the prof has not been as specific as s/he might have on the syllabus what is and isn't acceptable, to check with the local college bookstore (even if from thousands of miles away, via telephone or email) and determine PRECISELY what the prof wants the student to have for the course; and then if it turns out that that same thing can be gotten elsewhere for not-insignificantly-less money, then one should, indeed, so do. And, yes, the cost of shipping, and whatever other intangibles which Schmidt counsels should also be a purchase consderation should be factored-in.

I don't know if I'd agree that college bookstores are "expensive anachronisms," but there's no question that the model, just generally, needs to change at least a little. The bottom line for all concerned should be that the student gets the best possible deal on precisely what the prof wants said student to have and read from during the course. If the on-campus, local bookstores can't figure out a way to be competitive while so doing, then... well... maybe the'll ultimately get what they deserve.

All that said, my 33 years in IT notwithstanding, I'm nevertheless an old guy, who's more than a little bit worried about the day when we, as a society, will no longer enjoy the feeling (and whatever other of the senses awakened) of a book or newspaper in the hand (as opposed to on-screen). And I would hate to even imagine a world where one could not walk-in to a bookstore -- be it a college one or not -- and just linger a while, paging through what's on the shelf. And, unforuntately, such places cost money to operate; and margins on book are notoriously thin.

Personally, I've long been saying that the key to survival for real-world, brick-and-mortar bookstores is to make the investment in on-demand publishing/binding equipment, and a rock-solid shipping capability. Then, one simply puts on the bookshelves in the store just one (1) of every book (or maybe one to page-through, and another behind it that's shrinkwrapped and ready to grap and take to the cash register); and when someone wants said book (and if the one that's shrinkwrapped is gone), one simply goes to the counter (or walks-up to a computer terminal) and both pays for and orders one printed and bound on the spot... then waits for not even ten minutes, on average, for same to happen and be handed to him/her.

Such a store could also have a rockin' web site with an online store where students/readers desirous of a printed, physical book could pay for and order one online, and then said book could be quickly printed in the store, and shipped right out. And if that same orderer would be happy with an on-screen version, then a PDF version (or whatever version... even a Kindle or other book-reader compatible version) could be purchased online.

Such a system could then EASILY include an additional materials which the prof wanted included with the text, and said materials could either be bound right into said text or, probably preferably, separately soft bound and sold either in-person or online along with the text.

College bookstore which made this change would find themselves easily able to compete with all the other online textbook sources out there (and so would not need a national organization to be an apologist for them), and would also quite likely survive in the long-term.


_______________________________
Gregg L. DesElms
Napa, California USA
gregg at greggdeselms dot com
Mr. Schmidt says, "The college bookstore makes a profit of only 6.3 cents from every dollar spent on a new textbook. "

Yes, because the publishers, and/or the schools, pocket the rest of it. Colleges in general have become nothing but black holes, sucking in every student in sight and returning practically nothing. I know that doesn't apply to all schools, but it certainly does to most.

And professors are part of the problem, often requiring a certain textbook available only from the bookstore, and then not revealing textbook requirements in time for students to shop for an alternative.

In short, just another money-grabbing, barely legal, entirely unethical, corporation.
0 Votes
+ -
It's not the stores....
Zorched 13th Sep 2010
...It's the publishers. THEY'RE the ones pushing these devious book distribution policies, like regional texts. To maximize profits, they put out a new edition each year, and coax the professors into using them, crippling the used market and fleecing the students.

Honestly... How much has calculus changed over the years? Not much. Certainly not worth a whole new edition- and the associated exorbitant prices.

This goes for a lot of textbooks, but year after year, the huge corporate powerhouses that are the text publishers keep looking to make more and more captive profits.

E-books are no different. Wow, just wow. They don't even have to spend money on printing on paper and distribution. Just upload the book to a site and let the profits roll in.

I personally believe that the publishers are such greedy sinkholes that I advocate going online and looking for open-source textbooks. There are quite a few out there, especially for K-12. I just wish more teachers used them.
0 Votes
+ -
I'm renting one of my textbooks (Writing Fiction, Burroway, 8th edition) that sells for $78.40 in the college bookstore, and no used copies are available because this is a new version copyright 2010, and this is the first semester it's being used. I have the 7th edition that a friend gave me because the buy-back is only 15%, but there are changes to the text, some chapters have been eliminated and other rearranged, and most of the exercises and short stories at the end of each chapter that we're assigned to respond to have changed. That makes the 7th edition useless in class.

It's available new from BarnesandNoble.com for $65.85 with free shipping plus 9.25% sales tax (I live in California), and they rent it for $29.01 plus sales tax and shipping for 130 days (my course runs August through December).

It's available new from Amazon.com for $65.85 with free shipping if you have Amazon Prime and for me no sales tax is charged, they also show (today) that they have 10 used copies priced from $59.99 plus shipping and maybe sales tax as well.

The best deal was rental of this textbook from Barnes and Noble; with shipping and sales tax it was $36.05, with free return shipping. That's the best deal for me since I have no use for this textbook when I've completed my course.

This is an example. I'm a computer science major and the math, physics, and other technical courses I'm taking have textbooks that are over $100.00 each, and few are available from B&N or Amazon, and none are available for rental. The textbooks I had to buy this semester came to $519.85 plus sales tax from the bookstore. What a freakin' ripoff!

There are very few books available for eReaders. I'd love to have my textbooks Kindle-compatible and I'd use Kindle for PC on my tablet PC. I doubt if that will happen before I get my degree.
0 Votes
+ -
As a former NACS employee...
@Michael Updated - 14th Sep 2010
...we were in several all-employee meetings where they bragged about how their lobbying wing (a lobbying wing of a "non-profit" book monopoly) had successfully struck down proposed laws in dozens of states--laws that would have kept the cost of textbooks low. They actively track legal movement in the area and share it with their members ( http://www.nacs.org/advocacynewsmedia/LegislativeUpdates/state/2010.aspx)

Make no mistake: These people couldn't care less about students. They never even mention them. They care about the bottom line, and have no problem trampling the student to get there. They frequently run their own biased studies, then issue press releases to support their own goals.

I've also had the chance to witness how they treat their warehouse employees (hint: poorly). Those folks are dramatically underpaid, and have to work overtime with no notice. Some days up to 12 hour shifts. They obviously don't work in AC, and aren't given extra breaks if they're forced to stay late.

This whole organization is garbage. There's a reason they spend millions of their constituents' dollars solely on marketing and lobbying. They're self-supporting because they don't care about students, and have absolutely no strategy to deal with digital distribution.

It reminds me of the Clay Shirky quote: "Institutions are inclined to preserve the problems to which they are the solution."
0 Votes
+ -
eTextbooks - a new concept?
wherstead1 15th Sep 2010
I'll keep this brief and to the point. Two items to consider:

1) Many times text books are selected due to the preferred author(s) and a few chapters. eTextbooks allow for us to select the chapters we want and more than one book or article is used. This offers a better selection of material and the option to choose more books is still less expensive in most cases.

2) At the college system where I work we are looking into asking each department to choose 'free' eTextbooks for core courses where the material is as good or in some cases better for their curriculum. This idea will not apply to all departments but it is a start in lowering the overall costs and our marketing department loves it. Several major universities are adopting this already.

Food for thought...
Its not the bookstores.. its the publishers, they are the ones bagging all the students money.

Join the conversation!

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]
ie8 fix

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources
ie8 fix