Facebook is down in Europe

Facebook is down in Europe

Summary: Facebook does not appear to be working in certain countries belonging to either Europe, the Middle East, or Africa. Is it working for you?

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Facebook is down in Europe. It's not clear how widespread the issue is, but I have heard reports from users being unable to access the social network from Albania, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Hungary, Iceland, Ireland, Israel, Italy, Macedonia, Malta, Norway, the Netherlands, Portugal, Poland, Romania, Russia, Serbia, Spain, Sweden, Switzerland, Turkey, Ukraine, and the U.K.

As I've been updating this article, it has become apparent that the issue goes beyond Europe. Users have also told me Facebook is not working in the Middle East and Africa, including the following countries: Abu Dhabi, Egypt, Ghana, Nepal, Pakistan, South Africa, Sri Lanka, Swaziland, the UAE, and Zimbabwe.

If you're elsewhere in the world and can't access Facebook right now, please let me know. If you are in the above countries and can access Facebook, please let me know as well.

Some people in the listed countries can still access Facebook; it appears to depend on what Internet Service Provider (ISP) you are using. You may thus be able to access Facebook from a friend's place or from an Internet café. Try accessing it from your phone, as that also might work.

The root of the problem is likely a DNS issue, rather than a global routing or site availability problem. One user told me the company's two announced servers (glb1.facebook.com and glb2.facebook.com) are reachable but not answering requests. Another said he used a Virtual Private Network (VPN) to change his IP address to a U.S. one and Facebook started working.

It's working just fine for me, but I'm located in Canada. At the time of writing, downforeveryoneorjustme.com/facebook.com says Facebook is working just fine: "It's just you. http://facebook.com is up."

Meanwhile, downrightnow.com/facebook says Facebook's current status is "Likely Service Disruption." You can see what I mean in the screenshot above.

I have contacted Facebook and will update you if I hear back.

Update at 11:45 PM PST: The list of countries is growing very quickly; this is clearly much bigger than the last outage. Thank you to all sending me reports and commenting on this article!

Update at 12:00 AM PST: Some are saying that Facebook is starting to work again. If it's not yet fixed for you, please be patient. I'm still waiting to hear back from Facebook.

Update at 1:00 AM PST: "Today, we experienced technical difficulties causing the site to be unavailable for a number of users in Europe," a Facebook spokesperson said in a statement. "The issue has been resolved and everyone should now have access to Facebook. We apologise for any inconvenience." Some users tell me they are still having problems.

Update at 5:00 AM PST: After some seven hours of issues, downrightnow.com/facebook has changed Facebook's status to "Possible Service Trouble."

Update at 10:00 AM PST: After some 12 hours of issues, downrightnow.com/facebook has changed Facebook's status to "Up."

See also:

Topics: Social Enterprise, Banking, Legal

Emil Protalinski

About Emil Protalinski

Emil is a freelance journalist writing for CNET and ZDNet. Over the years,
he has covered the tech industry for multiple publications, including Ars
Technica, Neowin, and TechSpot.

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

74 comments
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  • Down in Egypt, too

    I'm glad to see it isn't just me. Facebook is out in Egypt, too. No DNS entry found.
    iogeo1
    • Same in Pakistan

      Same here in Pakistan, No DNS entry found.
      ImranSKP
  • Down in Greece, too

    What a perfect day!
    creatorgr
  • Down in Belgium as well

    same thing here!
    Rebelsje
  • South Africa, Cape Town

    Facebook Page does not exist on Mac Computer, however Windows seems fine
    ClaudsRoss
  • Down in Romania as well

    Checked at 9:49 local time
    florini@...
  • Facebook is down in GHANA (West Africa)

    Just noticed that the facebook url is unreachable.
    mkchris40
  • Down in the UK

    Yep...it's not working for me in London either.
    psikorsky
  • down in switzerland too

    hi there, I confirm it is down here too...
    have a nice day!
    b
    bogdanovidiu.stanciu@...
  • facebook down in ireland

    none of the servers can find www.facebook.com
    ealak
  • Can someone post Facebook's IP?

    Since it seems like a DNS problem, it would be interesting to see if the service itself can be accessed by IP.
    florini@...
    • IP is resolved

      If i ping FB IP is resolved to 69.171.242.11 and it seems OK.
      ImranSKP
  • Bosnia too :(

    It's down in Bosnia too but nobody writes about that.
    SunnyDay86
  • Malfunction in Greece

    Same thing's happening in Greece. Conspiracy theories anyone? :P
    domestic-alien
  • Down in Sri Lanka

    Confirmed. Same here. :(

    But before it went down, I noticed it was more responsive, hehe. It must have been because they were shutting down country by country access.
    rahuman@...
  • Sweden

    No FB in sweden either
    sha1208
  • Outage in London, UK

    :-(
    sablebombe
  • down in Ghana too

    Facebook is also down here in Ghana - africasiaeuro.com/wordpress
    aheneghana
  • Down in South Wales (UK)

    Went down at some point between midnight and 6am since I was on it at 23.45 and tried to access it at 6am with no luck.
    Joshakjohn
  • down in Cyprus

    made me remember how internet was without facebook!
    anniedmn