Facebook sued for violating wiretap laws with tracking cookies

By | October 14, 2011, 4:02pm PDT

Summary: Facebook is being sued in multiple states for tracking its users even after they logged out of the service. All the lawsuits allege the company violated federal wiretap laws.

Brooke Rutledge of Mississippi has joined a growing number of Facebook users who are suing the social networking giant over allegations that it violates federal wiretap laws. Facebook may not be a phone company, but it has been accused multiple times of using cookies to track users even after they log out of the service. Palo Alto has since twice denied the allegations, and has also twice fixed the issue. In addition to this one, several similar lawsuits have been filed in other states, including Kansas, Kentucky, and Louisiana.

The Mississippi lawsuit, which seeks class action status for millions of Facebook users, was filed this week at the US District Court in Mississippi. Brooke asserts claims for breach of contract, unjust enrichment, trespassing, and invasion of privacy.

“Leading up to September 23, 2011, Facebook tracked, collected, and stored its users’ wire or electronic communications, including but not limited to portions of their internet browsing history even when the users were not logged-in to Facebook,” the complaint states. “Plaintiff did not give consent or otherwise authorize Facebook to intercept, track, collect, and store her wire or electronic communications, including but not limited to her internet browsing history when not logged-in to Facebook.”

Also this week, former Louisiana Attorney General Richard Ieyoub filed a federal lawsuit on behalf of Facebook user Janet Seamon. The allegations were almost identical: the social networking giant is accused of collecting and storing users’ Internet browsing history without their permission. Ieyoub is asking a judge to certify the lawsuit as a class action. It seeks unspecified punitive damages and statutory damages of $100 for each day that each class members’ data was “wrongfully obtained” or $10,000 for each alleged violation.

Last week, John Graham filed a federal lawsuit in US District Court in Kansas against the social networking giant. Graham is asking the federal court to decide whether the interception was intentional, the extent of communications intercepted and stored, and whether the court should prohibit Facebook from intercepting such communications when a user is not logged in. He is also seeking a preliminary and temporary injunction restraining Facebook from intercepting electronic information when users are not logged in and from disclosing any of the information already acquired on its servers. Last but not least, the lawsuit seeks statutory damages of $100 per day for each of the class members or $10,000 per violation, punitive damages along with attorney fees and court costs.

Also last week, Facebook user David Hoffman filed a federal lawsuit in US District Court in Kentucky against the social networking giant. Hoffman is asking a judge to grant the suit class-action status. Hoffman’s lawsuit also seeks an injunction restraining Facebook from intercepting electronic information when users aren’t logged in and from disclosing any of the information already acquired. Last but not least, it seeks damages of $100 per day for each of the class members or $10,000 per violation, along with an undisclosed amount in punitive damages.

Each of these lawsuits has been filed under a provision of the federal Wiretap Act that prohibits interception of wire, oral, or electronic communications. Facebook is being accused of violating said wiretap laws with tracking cookies that records users’ online activity even when they are not logged into the service. Similar cases against Facebook and others filed under the wiretap law have been thrown out because browser cookies are simply not considered wiretaps and plaintiffs have difficulty proving any harm.

I have contacted Facebook for a statement in regards to these lawsuits.

Last month, self-proclaimed hacker Nik Cubrilovic accused Facebook of tracking its users even if they log out of the social network. He explained that even after logging out of the service, whenever he visited a website that had a Facebook plugin, information including his account ID was still being sent to Palo Alto.

The company responded by denying the claims and offering an explanation as to why its cookies behave the way they do. Palo Alto explained that it does not track users across the Web and its cookies are used to personalize content. As for the logged-out cookies, Facebook said they are used for safety and protection.

After a long technical discussion, Cubrilovic confirmed Facebook made changes to the logout process, and that the cookies in question now behave as they should. They still exist, but they no longer send back personally-identifiable information after you log out. The company also took the time to explain what each cookie is responsible for.

Following all this, 10 privacy groups and US congressmen last month sent letters asking the Federal Trade Commission (FTC) to investigate Facebook for these and other practices. Facebook also needs to worry about this lawsuit.

Furthermore, Ireland’s Data Protection Commissioner has agreed to conduct a privacy audit of Facebook. Given that the social network’s international headquarters is in Dublin, the latter is the more serious one as the larger majority of the site’s users could be affected (see Europe versus Facebook).

Even worse, the issue came back last week. It was discovered that the datr cookie, which can be used for tracking users, was once again being set on third-party websites with a Facebook social plugin – whether you are logged in or logged out of the service. Facebook confirmed the bug, said only some third-party websites were affected, and fixed it.

See also:

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Topics

Emil Protalinski has covered the tech industry for five years for multiple publications.

Disclosure

Emil Protalinski

Emil has nothing to disclose.

Biography

Emil Protalinski

Emil Protalinski has covered the tech industry for five years for multiple publications, including Neowin for two years and Ars Technica for three years. He has written 1,000s of articles for both, with a particular focus on scrutinizing Microsoft products and services. Recently, Emil has expanded his coverage to non-Microsoft technologies, including the social networking giant Facebook.

27
Comments

Join the conversation!

Just In

Correct indeed
88Fan 28th Feb
@Reality Bites - Well said, in the State of Washington where I live to legally record a phone call the recording party must inform all other parties of the call that it is being recorded. If anyone does not want to be recorded they should hang up at that point, as staying on the line could be constituted in some liberal courts as acceptance of recording.

Recording a call without notification is considered criminal, and is generally prosecuted when evidence of such behavior occurs. Obviously exceptions are out their for law enforcement with appropriate authorization.

Thankfully answering machines/services are not considered a violation.

As to the subject at hand... I'm going to have to read all the complaints before I can form a real (valid or otherwise) opinion as to whether tracking cookies really violate the letter or spirit of the law.

I think possibly if they are on a mobile device and getting GPS/Location data they may be violating some rules or laws too... Can't remember which court it was but one of them just ruled that the police can't use GPS tracking without a warrant. So tracking cookies with a GPS signature? Might be pretty valid.
0 Votes
+ -
Cookies don't "send out" information. They are not applications. They are tiny text files that are read by websites. They are used by almost every website out there, including ZDNet. Some of the accusations made about cookies in the past have been laughable at best. Based on the contents of this story, I'd fully expect this lawsuit to be tossed pretty quickly.
@jasonp@... In other words "Flash cookies". They can run in the background without any user knowledge.
@wackoae

Why waste your time with him? Obviously he is troll or just plain ignorant. But it could get tossed out cause we have LOTS of non-technical wanna-be judges out there!
@SpankyFrost
Why waste your time with an inane comment that means nothing? If the author meant LSOs, he should have said that instead of writing an article about cookies. Everyone who has taken any web programming classes at all learns the definition of a cookie. Cookies are not software. They cannot execute anything. The can perform literally no action on their own. You seem like the technical wannabe type who thinks you know more than everyone else out there. I'm just pointing out that cookies are nothing more than a small text file, nothing more, nothing less.
@jasonp@... since a judge has a hard picking between a chocolate chip and a oatmeal cookie we know they haven't the slightest clue about a computer nor software. They probably never will. Just a bunch of so called "expert" losers telling lies to thick headed legal parasites.
0 Votes
+ -
But Who Really Cares?
nikacat 14th Oct
After all, most Facebook users are there for the exposure---with or without clothes.
Under United States federal law and most state laws, there is nothing illegal about one of the parties to a telephone call recording the conversation, or giving permission for calls to be recorded or permitting their telephone line to be tapped. - Dr. Jerry M. Foster
@liezelee1109
while correct, it has nothing to do with this article. this isnt about a phone call.
@tiderulz It isn't a phone call, but it is the same statute. Similar principles will apply.
@bkshort... This is about tracking citizens... not recording their vocals. sheesh!
@bkshort
actually, it wont. a computer sending information somewhere unbeknownst to its owner isnt the same thing as 1 party in a call allowing it to be recorded.
@liezelee1109 .... try using it in court, you will find yourself behind bars and sued into the poor house.
0 Votes
+ -
Correct indeed
88Fan 28th Feb
@Reality Bites - Well said, in the State of Washington where I live to legally record a phone call the recording party must inform all other parties of the call that it is being recorded. If anyone does not want to be recorded they should hang up at that point, as staying on the line could be constituted in some liberal courts as acceptance of recording.

Recording a call without notification is considered criminal, and is generally prosecuted when evidence of such behavior occurs. Obviously exceptions are out their for law enforcement with appropriate authorization.

Thankfully answering machines/services are not considered a violation.

As to the subject at hand... I'm going to have to read all the complaints before I can form a real (valid or otherwise) opinion as to whether tracking cookies really violate the letter or spirit of the law.

I think possibly if they are on a mobile device and getting GPS/Location data they may be violating some rules or laws too... Can't remember which court it was but one of them just ruled that the police can't use GPS tracking without a warrant. So tracking cookies with a GPS signature? Might be pretty valid.
0 Votes
+ -
Mont Blanc Pens sale
sang777 16th Oct
Montblanc Fountain Pen case you trust the seller 100%.Look for listings offering payment via PayPal. Mont blanc Pen , Mont Blanc Pens sale It???s really fast, most sellers won???t charge you any additional fees for transfer (you just pay the sum you intend to), and best of all you can claim a refund once the seller sends you not what you expect to receive (descriptions differs from the real condition of the pen). PayPal will refund you most of your payment. But be sure to f. gnij28iuh0928 ile a claim within a month of completing the payment.2. Trusted sellers have nice positive feedback.Owning a Montblanc pen appears to be about status for many folks. It???s a bit like owning a Porsche cabriolet. Even as you adore the luxury and exclusivity, you realize that the Porsche 911 won???t drive much better than a Honda Civic, and will stay in the shop far more often.Though pricey far more than competitors??? Pelikan or Waterman, Mont Blanc fountain pens are writing instruments that last for years, no matter what sorts of ??maintenance??? cheap Montblanc Pen , MontBlanc Meisterstuck Pen , Montblanc Boheme Pen you give them.I must admit Montblanc is very durable. Mine has been ???
0 Votes
+ -
Illegal in Germany...
wright_is 17th Oct
The "Like" button (and +1 and Twitter buttons) not allowed to be displayed on websites in Germany, the website must explicitly get the users permission to display the "Like", "+1" etc. before the 3rd party (Facebook, Google etc.) JavaScript code and images can be injected into the page.

The IT publisher "heise", in Germany, has a JQuery extension which will automtically take care of this, providing a "slider" switch for each social network, which the visitor has to slide, before the "Like", "+1" etc. are enabled and start tracking the user.

The documentation (in German) for the jQuery addon can be found here: http://www.heise.de/extras/socialshareprivacy/
I'll gaurantee you that all of these people are under the impression that if they exit the app, that they have logged off... Not the case, to LOG OFF you actually have to press the LOGOUT button. And most people have enabled and agreed to push notifications and allowing the app to determine location.
0 Votes
+ -
Double-talk
LDMartin1959 17th Oct
"Palo Alto explained that it does not track users across the Web and its cookies are used to personalize content. As for the logged-out cookies, Facebook said they are used for safety and protection."

Uh...if they are being used after log-out (the 2nd part of the statement) then the first part of the statement about cookies not being used for tracking after logging out appears to be blatantly false. After all, how can they use a cookie for "safety and protection" if it is not in some manner tracking the user and linking their activities to their Facebook account? Apparently the FB people figure users are so stupid they won't notice the double-talk.
0 Votes
+ -
You must click FB "Logout" link for the cookie tracking to stop. Simple closing the browser tab of your FB page will not log you off of Facebook. A lot of people are not going to realize that subtle difference. I had to test it myself.
0 Votes
+ -
Who is protecting non-members?
dkramer3 17th Oct
With all of these lawsuits complaining about member rights being violated, I want to know who is protecting non-members?

I signed up for face book for the very first time a couple months ago. When I signed up I only gave my name, and email address, nothing else. Not where I live, not where I went to school, not where I work, NOTHING. I certainly did NOT give them access to any of my address books, or request that they search for friends. However the first time I signed in, they had a list of "People I might know", and it was incredibly accurate. Now I have a fairly common name, so they couldn't have generated that list from my name alone, so where did they get that information?

The only thing I can figure is that the people listed either allowed face book to mine my email address from their address books, or they are "friends" with someone who did.

The point is that LONG BEFORE I signed up for Face book, They knew who I was, and who I associate with, and where I'm from, and ... and ... and ...

My question is who do I sue? Face book for gathering information on me without my permission? Or the people who gave Face book that information without my permission? Or BOTH?
@dkramer3 The #1 rule with Facebook is not to give them your real name or ANY real information. Use a made-up name, a disposable Yahoo or Google Gmail email address, and create a totally bogus profile.
@Tony R.
You are missing my point entirely. They had info on me BEFORE I signed up in the first place. If I had used false credentials, then I wouldn't have found out what they already knew about me, but they WOULD still have all that information.
0 Votes
+ -
Tracking is intregal part of web
mralokkp@... 17th Oct
There are ways to trap beyond cookie / LSO's.Just understand persistent cookies and beyond...
tracking is integral part of web.
0 Votes
+ -
with the moron running the joint admitting he doesn't give a damn about anything but getting his way, hope they all go to jail.
The lesson in this is not to install "toolbars" and "plugins" from sites like Facebook and others, even though they promise to make your life soooo much easier. Another thing one can do is clean out the Flash LSOs on a regular basis. I've set my Windows system to clear them out every time the machine boots. My Linux box runs a cron job when it boots and every 12 hours to delete LSOs.
0 Votes
+ -
I don't care.
Rick Sos 26th Oct
It's the world we live in today and I don't care if they track me or not. Nothing is private anymore anyway. They have ways of turning your cam on and so on. If knowing who my friends are ( Gang leaders to church going grannies.) or watching me walk across the room with my hammer hanging out is so interesting they can be my guest. As long as it don't slow my computer down. lol.

Join the conversation!

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]
ie8 fix

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources
ie8 fix